Friday Jun 19, 2015

What's New - Content in Receivables (AR) and Related Products

Receivables has created 'What's New in Receivables' DocID 1944310.1 that centers around all latest information going on Receivables and Receivables-related products.  This tool is updated DAILY and will display all notes that are available to MyOracleSupport users.  Make sure you bookmark this document for a direct route into the latest and most up-to-date knowledge for Receivables and related products.

 Highlights include:

  • General Information
    • Direct link to Oracle Social media pages
    • Direct Link to your documentation for your product release version
    • Broken down by sub-components
  • Last 30 Days
    • Includes NEW notes, created within the last 30 days
    • Product specific
    • Broken down by sub-components
  • All Related Content - Last 2 Years
    • Content that is still relevant and has been reviewed by subject matter experts for accuracy and continued relevance
    • Product specific
    • Broken down by sub-components
  • Other Related Products
    • Includes direct links to What’s New pages in all products under the specific support ‘umbrella.’ 
    • All of these products will have ‘Receivables’ listed in this tab, as the anchor to all the product links.

The following is a list of the products that currently have these advisors for your convenience:

RECEIVABLES  (DocID 1944310.1)

ADVANCED COLLECTIONS (DocID 1959792.1)

ORACLE BILL PRESENTMENT ARCHITECTUE (BPA) (DocID 1959342.1)

ORACLE CASH MANAGEMENT
(DocID 1989946.1)

ORACLE CREDIT MANAGEMENT (DocID 1957798.1)

ORACLE CUSTOMERS ONLINE (OCO) (DocID 1959421.1)

E-BUSINESS TAX (EBTAX) (DocID 1957687.1)

EDI / XML GATEWAY – (810 Outbound) (DocID 1959400.1)

ORACLE FINANCIALS for the AMERICAS (DocID 1958250.1)

ORACLE GLOBAL ACCOUNTING ENGINE (AX) (DocID 1958343.1)

ORACLE iRECEIVABLES (DocID 1958223.1)

ORACLE LOANS (DocID 1958331.1)

SUBLEDGER ACCOUNTING (DocID 1958077.1)

TRADING COMMUNITY ARCHITECTURE (TCA) (DocID 1957990.1)

ORACLE U.S. FEDERAL FINANCIALS (DocID 1959476.1)

ORACLE LEGAL ENTITY CONFIGURATOR (DocID 1964048.1)

Wednesday Jun 03, 2015

Oracle Receivables Proactive Best Practices: Tool Summaries & Troubleshooting Assistants

Webcast_icon.jpgOracle Receivables Proactive Best Practices: Tool Summaries & Troubleshooting Assistants


Date: June 10, 2015 at 11:00 am ET, 8:00 am PT, 3:00 pm GMT, 8:30 pm, India Time (Mumbai)


This one-hour Advisor Webcast is recommended for functional and technical Oracle Receivables (AR) users who want to utilize all of the Proactive resources/tools at their disposal to quickly find solutions to commonly encountered issues. We will review the use and benefits of a number of AR Proactive tools, including: Guided Resolutions, Automation, AutoInvoice & AutoAccounting Analyzers, What's New Advisors, Information Centers and more. Where appropriate, we will also look at sample use cases.

Topics will include:

  • Guided Resolutions
  • Automated Troubleshooting Flow
  • Analyzers
  • Additional Instrumental Assistants

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Details & Registration via the My Oracle Support Community thread:  Advisor Webcast on 10-Jun-15: Oracle Receivables Proactive Best Practices: Tool Summaries & Troubleshooting Assistants

Wednesday May 20, 2015

Webcast: Getting Started with Document Sequencing in Oracle Receivables

Webcast_icon.jpgGetting Started with Document Sequencing in Oracle Receivables

Date: May 20, 2015 at 11:00 am ET, 8:00 am PT, 3:00 pm GMT, 8:30 pm, India (Mumbai)

This one-hour Advisor Webcast is recommended for functional and technical Receivables users who are interested in the implementation and functionality of document sequencing in the Transactions and Receipts forms.

Topics will include:

  • Automatic numbering versus document sequencing
  • Implementing document sequencing
  • Related tables and data structure
  • Known issues and fixes
  • Troubleshooting tips

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Details & Registration via the My Oracle Support Community thread:  Advisor Webcast On 20-May-15: Getting Started with Document Sequencing in Oracle Receivables

Monday Apr 20, 2015

Webcast: Oracle Receivables Balance Forward Billing (BFB) Setup & Usage

Webcast_icon.jpgWebcast: Oracle Receivables Balance Forward Billing (BFB) Setup & Usage


Date: April 30, 2015 at 11:00 am ET, 8:00 am PT, 3:00 pm GMT, 8:30 pm, India Time (Mumbai)


This one-hour Advisor Webcast is recommended for functional users who want to learn about the Balance Forward Billing (BFB) features of Oracle Receivables from setup to printing. What is BFB, how is it setup and used? What is the difference between BFB and AR Statements? What tables are involved? Join us to get these answers and more!

Topics will include:

  • Patches for the latest BFB features
  • Required setups
  • Balance Forward Billing printing options
  • Related tables and diagnostics
  • Resolving commonly encountered BFB issues

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Details & Registration via the My Oracle Support Community thread:  Advisor Webcast On 30-Apr-15: Oracle Receivables Balance Forward Billing (BFB) Setup & Usage

Monday Mar 09, 2015

Webcast: Understanding &Troubleshooting Receipts APIs In Oracle Accounts Receivable

Webcast_icon.jpgDate: March 19, 2015 at 11:00 am ET, 8:00 am PT, 3:00 pm GMT, 8:30 pm, India (Mumbai)

Application Programming Interfaces (APIs) extend the existing functionality of creating & manipulating receipts through standard Oracle Receivables Receipts forms and Lockboxes. This one-hour Advisor Webcast is recommended for Accounts Receivable technical and functional users who need to create and apply receipts using Receipts APIs.

Topics will include:

  • API Overview
  • Receipts APIs
  • Review API script section
  • Execution of Receipts APIs
  • Troubleshooting Receipts API issues

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Details & Registration via the My Oracle Support Community thread:  Advisor Webcast On 19-Mar-15: Understanding &Troubleshooting Receipts APIs In Oracle Accounts Receivable

Monday Feb 09, 2015

Webcast: Everything You Need To Know About Receivables Aging Reports in Release 12

Webcast_icon.jpgDate: February 19, 2015 at 11:00 am ET, 8:00 am PT, 4:00 pm GMT, 9:30 pm, India (Mumbai)

This one-hour Advisor Webcast is recommended for Receivables users who want to learn more about Aging and Aging Reports in Release 12. How have Aging Reports changed from previous releases? How do they fit into Receivables period close activities? What tables are involved? We will answer these questions and more!

Topics will include:

  • Purpose of Aging Reports
  • Types of Aging Reports
  • What transactions appear on various Aging Reports
  • How data flows through to Aging Reports

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Details & Registration via the My Oracle Support Community thread:  Advisor Webcast On 19-Feb-15: Everything You Need To Know About Receivables Aging Reports in Release 12

Monday Jan 12, 2015

Webcast: Implement & Understand The Oracle Receivables Manage Accounting Exception (Sweeping) Program

Webcast_icon.jpgDate: January 22, 2015 at 11:00 am ET, 8:00 am PT, 4:00 pm GMT, 9:30 pm, India (Mumbai)

This one-hour advisor webcast is recommended for anyone involved in the posting, closing, or month end processes for Oracle Receivables (AR). We will review the new Manage Accounting Exception (Sweeping) Program in AR, how and when to use it, and the benefits of sweeping transactions into the next period.

Topics will include:

  • What is the Manage Accounting Exception (sweeping) Program?
  • How to implement the Manage Accounting Exception (sweeping) Program
  • Benefits of sweeping transactions
  • Sweeping criteria

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Details & Registration via the My Oracle Support Community thread:  Advisor Webcast On 22-Jan-15: Implement & Understand The Oracle Receivables Manage Accounting Exception (Sweeping) Program

Monday Dec 08, 2014

Webcast: AutoLockbox Validation: Case Studies For Customer Identification & Receipt Application

Webcast_icon.jpgDate: December 18, 2014 at 11:00 am ET, 8:00 am PT, 4:00 pm GMT, 9:30 pm, India (Mumbai)

This one hour Advisor Webcast is recommended for technical and functional users with a basic knowledge of AutoLockbox setup and usage who would like a more detailed understanding of how Lockbox identifies customers and applies receipts to invoices. We will review Lockbox validation and use case studies to illustrate customer identification and receipt application. We will also cover how to troubleshoot common Lockbox issues.

Topics will include:

  • Lockbox validation
  • Customer identification for receipt
  • Receipt application
  • Case studies
  • Troubleshooting common issues

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Details & Registration via the My Oracle Support Community thread:  Advisor Webcast On 18-Dec-14: AutoLockbox Validation: Case Studies For Customer Identification & Receipt Application

Monday Nov 03, 2014

Webcast: Oracle Receivables Posting & Reconciliation Process In R12

Webcast_icon.jpg


Date: November 13, 2014 at 11:00 am ET, 8:00 am PT, 4:00 pm GMT, 9:30 pm India (Mumbai, GMT+05:30)



 This one-hour advisor webcast is recommended for users who like to understand the posting and reconciliation process for Receivables in R12.

Topics will include:

  • Posting & reconciliation overview
  • Review of related table data
  • Receivables reconciliation
  • Receivables-General Ledger reconciliation
  • Steps required for period closure and reconciliation
  • Important reports
  • Troubleshooting tips

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Details & Registration via the My Oracle Support Community thread:  Advisor Webcast on 13-Nov-14: Oracle Receivables Posting & Reconciliation Process In R12

Monday Oct 13, 2014

Webcast: Oracle Receivables Transactions Forms & Basic Revenue Recognition From An Accountant's Perspective

Webcast_icon.jpgDate: October 23, 2014 at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT, 8:30 pm, India Time (Mumbai, GMT+05:30)

This one-hour Advisor Webcast is recommended for functional users who want to better understand Receivables transactions entry, storage, and troubleshooting. How do some of the fields on the Transactions forms map to the core AR tables? What does "invoice with rules" mean? What are the two kinds of rules and what is the difference? Where are the debits and credits for my transaction? What is the transaction diagnostic and what can I learn from it about my problem transaction?

Join us to get these answers and more. We will review transactions entry and explore some of Oracle Receivables' Revenue Recognition features. We will look at the transaction diagnostic to see where some of the transactions data can be reviewed.

Topics will include:

  • What are the "core AR" tables?
  • What are "invoices with rules"?
  • What is the difference between Invoicing and Accounting rules?
  • What is the effect of a credit memo against an invoice with rules?
  • What is the Transaction diagnostic? How do I use it?
  • Where can I get specific information about the rule my business needs?

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Details & Registration via the My Oracle Support Community thread:  Advisor Webcast on 23-Oct-14: Oracle Receivables Transactions Forms & Basic Revenue Recognition From An Accountant's Perspective

Monday Aug 11, 2014

Receivables: Autoaccounting Analyzer now available

Oracle Receivables has just launched our latest Analyzer, the AutoAccounting Analyzer.  This new analyzer is a self-service health-check script that reviews the current configurations and settings for your AutoAccounting set-up and provides feedback and recommendations to address errors you are encountering.  Your data is NOT altered in any way when you run the Analyzer.  It does not perform INSERTS, UPDATES or DELETES.

So how does it work?  When creating a transaction via the Transaction Form or via AutoInvoice, and AutoAccounting raises errors, this Analyzer could assist you in identifying the cause and how to fix it.  This list shows sample error messages, you may get variations of the error messages below:

  • Please complete the offset account assignments
  • Please correct the receivables account assignment
  • Please correct the revenue account assignment
  • APP-AR-42536 This transaction is associated with at least one invalid or end-dated GL Account.

Currently the AutoAccounting Analyzer handles issues with the following AutoAccounting Types, values in () are what you would enter as p_account_type_in parameter when running the Analyzer:

  • Revenue (REV)
  • Receivable (REC)
  • Unearned Revenue (OFFSET)
  • Unbilled Receivable (OFFSET)
  • AutoInvoice Clearing (OFFSET)


How do you download and use this Analyzer?  The AutoAccounting Analyzer can be run via SQL*Plus or as a Concurrent Request.  For step by step details on how to download and run see DocID: 1904785.1 Oracle Receivables AutoAccounting Analyzer

The note includes two short videos on how to install the Analyzer as well as how to use the Output of the Analyzer.

Below is a small portion of the sample output.


Thursday Aug 07, 2014

Introducing the Trading Community Architecture APIs Information Center

Thinker1.jpgHave you been trying to find your way around the Trading Community Architecture (TCA) Application Programme Interfaces (APIs)?  Ever wanted to gain a 'top-down' perspective on what they are, how do they work, what procedures are called, examples of code, any alternatives etc?  

Oracle Proactive Support is pleased to announce that we have updated our knowledge content in this area, and we would love you to take a look at some of our latest and greatest documents on this topic.

The best place to start is our NEW Trading Community Architecture Information Centre on APIs DocID 1637029.2.  This will guide you to the latest and most up to date knowledge on the following topics:

  •  TCA API overview
  • Setup 
    • Setup considerations
    • Guide to customer setup via TCA APIs
  • Sample API Code in the following formats
    • SQLPlus
    • Java
    • Business Objects
  • Technical Information including
    • Technical overview
    • Listing of white papers
    • Listings of process and procedures
    • Descriptions of tables affected
  • Troubleshooting 
    • Known issues
    • How to debug and run trace on APIs
    • Open enhancement requests
Check out Trading Community Architecture Information Centre on APIs DocID 1637029.2

We hope you will find this new document a great resource in compiling all the necessary information for TCA APIs.  We'd love to hear what you think about this, and would really appreciate your feedback!

Monday Jul 21, 2014

Webcast: Using Commitments, Deposits & Guarantees In Oracle Receivables

Webcast_icon.jpgWebcast: Using Commitments, Deposits & Guarantees In Oracle Receivables


Date: July 31, 2014 at 11:00 am ET, 9:00 am MT, 4:00 pm GMT, 8:30 pm IST


What is a Commitment? A Deposit? A Guarantee? Join this one-hour session to get these answers and more! We will review what Commitments are and how to set them up, learn the difference between Deposits and Guarantees, and discover the impact of applying invoices and credits to Commitments.

Topics will include:

  • Commitments Overview
  • Commitments setup
  • Difference between Deposits and Guarantees
  • Applying invoices and transactions to a Commitment
  • How to credit a Deposit
  • Accounting for Commitments

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Details & Registration: Doc ID 1667796.1

Monday Jul 14, 2014

Appearing Soon - New Interactive Troubleshooting Flows for Receivables Transaction Workbench and Receipt Workbench

As part of our continuous effort to improve customer experience, Oracle Support has developed new functionality which will be appearing SOON in the Service Request logging process via MyOracleSupport. 

We understand it’s not always possible to do an exhaustive search of the knowledge base when you encounter a problem. Additionally you may be logging Service Requests on behalf of someone else in your organization and may not be completely familiar with the problem being experienced.  

Our new Receivables Interactive Flows will be invoked when logging Service Requests for Transactions and Receipts Workbench.  Our goal is to guide you through targeted Questions/Answers which are appropriate to the problem types you select when logging an SR.  


 You will then be quickly taken to one suggested document (maximum two) containing the solution, based on your selection of problem symptoms.

Keep checking in on our social media channels where we will announce WHEN the flows are available and let us know what you think when you have used them.  Your feedback is very important to us.

EBS Support Blog EBS Support Twitter EBS Support Facebook

Wednesday Jun 11, 2014

Webcast: Credit Memo Applications Via AutoInvoice

Webcast_icon.jpgWebcast: Credit Memo Applications Via AutoInvoice


Date: June 18, 2014 at 11:00 am ET, 9:00 am MT, 4:00 pm GMT, 8:30 pm IST


This one-hour session is part three of a three part series on AutoInvoice and is recommended for technical and functional users who would like to learn more about applying credit memos using AutoInvoice. We will look at commonly encountered issues when importing credit memos (with and without rules) via AutoInvoice, troubleshooting methods and related diagnostic tools.

Topics will include:

  • Commonly encountered issues
  • Troubleshooting
  • Related diagnostic tools

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Details & Registration: Doc ID 1671946.1

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