Wednesday Nov 26, 2014

Updated OTM Analyzer - Version 1.05 is now available!

Oracle eBusiness Suite OTM Analyzer Version 1.05 is now available!

Changes include:

  •  Added version 6.3.5.
  •  New section called Bulk Planning Processing Time.
  •  Minor changes to Log Settings, Scalability, System Health Checks and Verify cache to refine the data returned.

Oracle Transportation Management's analyzer includes features such as collapsible sections, file name includes time, subsections with Show More are limited to 200 rows and improved formatting.  Some of the sections include: Agent Health Checks, System Health Checks, System Transaction Checks and Process Control Request/History Check. Each contain several subsections of information with warnings.

Download the latest version from OTM Analyzer script for Analysis and Performance Monitoring, Doc ID 1579683.1.

Friday Nov 14, 2014

OM 12.1 Oct 14 Cumulative Patch Released!

ORDER MANAGEMENT 12.1 OCT 2014 CUMULATIVE PATCH 17785966 has been released!!

The best way to stay ahead of data and program issues is to apply the latest cumulative patches (RUPs) at your first opportunity. You can review the current list of cumulative patches via Order Management Cumulative Patches for Releases:11.5.10, 12.0.4, and 12.1, Doc ID 453944.1.

You can also dynamically search the latest EBS recommended patches using tools that are already available to you. See Doc ID 1400757.1 How to Find E-Business Suite Recommended Patches for the three methods. By using the first method, Patch Wizard, you can see whether the recommended patches are already applied in your instance. You can also see the changes that an un-applied patch will introduce to your instance if you applied it. 

Thursday Nov 13, 2014

Webcast: Overview of Intercompany Transactions

Webcast: Overview of Intercompany Transactions

Date: November 18, 2014 at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT, 8:30 pm, India Time (Mumbai, GMT+05:30)

This one-hour advisor webcast is recommended for (technical users, functional users) who would want to know the flow of intercompany transactions w.r.t Order management and shipping modules. This webinar also covers about troubleshooting transfer pricing issues. Some common issues and their resolution are also discussed. /p>

Topics Include:

  1. Introduction
    • Description
    • Benefits
  2. What is transfer price?
  3. Setup and Process
    • How to set up the feature
    • How to use the feature
  4. Troubleshoot transfer pricing issues
  5. Some common Issues and resolution.

Registration: Overview of Intercompany Transactions

View the Advisor Webcasts: Current Schedule and Archived Recordings here.

Pricing Based on Secondary UOM

The term "catch weight product" refers to a class of product (typically food) that cannot be portioned to a predetermined quantity and hence is usually sold in packages of varying quantity. Ex: chicken, meat, flowers, oils, etc.,. Oracle Order Management and Advanced Pricing support the catch weight functionality and provide the flexibility for the business to generate the invoice based on the secondary UOM.

Catch Weight Processing Benefits:

  • Recording of dual units of measure for inventory, sales and invoicing transactions.
  • Definition of a nominal or average weight per item
  • Recording of actual weights at time of shipment
  • Customers can order in one unit of measure such as packages or cases and be invoiced based on per-pound (or Kg or ton) pricing, thus avoiding the ambiguity between the seller and the buyer.

For additional information, read the new Pricing Based on Secondary UOM white paper found on Doc ID 136687.1.

Wednesday Oct 22, 2014

ORAchk adds Order Management and Process Manufacturing

ORAchk release is now available for download from document: ORAchk - Health Checks for the Oracle Stack (Doc ID 1268927.2).  This latest version brings over 70 new eBusiness Suite checks.

ORAchk support for eBusiness Suite has been enriched and broadened, with even more checks for Oracle Payables (R12) and Oracle Workflow and now with release introduces new support for Oracle Order Management (R12) and Oracle Process Manufacturing (R12).

For more details and to download the latest release of ORAchk see Doc ID 1268927.2.

Tuesday Oct 21, 2014

RMA Overshipped Quantities

Existing functionality in Order Management, allows users to book a (sales order referenced) RMA for a quantity based on the originating ordered Quantity. However, businesses have requirements to book RMA™s based on shipped quantities, especially in the case of over-shipments, in addition to the current provision based on ordered quantities.

Now in Release 12.1.1+, users are provided with an additional option of raising RMAs based on the shipped quantity, if the Invoicing basis is set to 'ship quantity'.

This white paper provides working examples and background discussions relating to this new Order Management Release 12.1.1+ feature to aid in its' understanding and potential business implementation.

The white paper can be downloaded from document: Overshipped Quantities for RMA's in Order Management (Doc ID 1134348.1).

Thursday Oct 16, 2014

Mobile Sales Orders

With Oracle Mobile Sales Orders for Oracle E-Business Suite, sales staff can view the latest customer sales order status and take action while on the go!!

You can download Oracle E-Business Suite smartphone applications directly from the Apple Store and run them on Oracle Business Suite 12.1.3 or 12.2 (12.2.3 or above). 

For additional details on Mobile Apps, refer to Mobile Apps for Oracle E-Business Suite or Oracle E-Business Suite Mobile Apps, Release 12.1 and 12.2 Documentation (Doc ID 1641772.1).  

Wednesday Oct 01, 2014

Webcast: Fusion Engine Rules

Webcast_icon.jpgWebcast: Fusion Engine Rules!

Date: October 14, 2014 11:00 am , 10:00 am CT, 9:00 am MT, 8:00 am PT, 8:30 pm, India Time (Mumbai, GMT+05:30)

This one-hour advisor webcast is recommended for Customers who are thinking about upgrading to Fusion or beginning to use the Oracle Configurator Developer application. This presentation will give insight on the advantages of migrating to the Fusion Engine and the decisions that may need to be made in order to upgrade.

Topics will include:

  • Review of the current rules available
  • A brief understanding of the migration path to using the Fusion Engine
  • The new rules associated with the Fusion Engine
  • The Auto-Complete screen and functionality

Registration: Fusion Engine Rules!

Wednesday Aug 27, 2014

RMA Calculates Tax as a Positive Value

Are you seeing positive tax values on Return Material Authorizations (RMAs) and negative tax values on the actual Credit Memo? 

If this is occurring, the calculated order total will be incorrect.  Also if you are using credit checking with exposure, the exposure calculation will also be calculated incorrectly.  Which may cause an incorrect credit hold.

If you are seeing positive tax values on RMAs and negative tax values on the actual Credit Memo, you will need to review Doc ID 1620464.1  RMA Calculates Tax as a Positive Value instead of Negative Value.    

The note explains what needs to be verified and any necessary actions.  Please note this is currently only occurring in version 12.2.

Updated 04-Sep-14: amended incorrect product version.

How healthy is your Order Management data?

Ever wonder how healthy your Order Management data is?  The new Order Management Analyzer has been released to assist you with this area!!  The Order Management / Sales Order Entry Analyzer is a 'Health Check' script which you can proactively use at any time to review the data relating to Sales Orders, including :
  • Sales Order Headers and Lines
  • Workflow Issues
  • Drop / Ship Orders
  • Models and Kits
  • Sets
  • Shipping / Delivery Data

Each script used by this report looks for specific symptoms which have been known to cause problems in the past.  The script can either be run manually in SQL*Plus, or as a concurrent request.  The script may be run safely at any time.   No data is created, updated, or deleted by this script.

To download the script, go to R12: Order Management (ONT) Sales Order Analyzer Diagnostic Script, Doc ID 1665244.1.  To see what others are saying about the script or to add a comment/request on the script, go to its' community thread.  

Wednesday Aug 20, 2014

Enable Configurator for Return Orders

With release 12.2.4 for non-referenced RMAs, Order Management will allow you to configure the model from Sales Order / Quick Sales Order windows. This is only allowable when profile  OM: Enable Configuration UI for RMA is set to Yes.  All selected options must be returnable, as well as all included items.

Order Management explodes included items and creates options and option classes in a way similar to outbound orders. The application creates all selected components with same line number but different option/component number. 

Additionally, the application does not allow re-configuration and/or deletion of any line if any line in the same configuration is received, fulfilled, closed, cancelled, or split.

For additional information refer to the Oracle Order Management Release Notes for Release 12.2.4 (Doc ID 1906521.1).

Tuesday Aug 19, 2014

Substitute Items on Internal Sales Orders

Oracle Order Management now enables you to substitute items on internal sales order lines to manage item availability.  Oracle Order Management enables you to substitute items on internal sales order lines to manage item availability. Source organizations can decide to ship a substitute item in case the original item is not available to be shipped. The application supports manual (using Related Items window) and automatic (using ATP functionality) substitutions.

To substitute an item on ISO, you must ensure that the value of the Item Substitution on Internal Order system parameter is set to a value other than None. In addition, you must ensure to define substitute item relationships and automatic item substitution setup in the system. The application provides the option to not send the notifications when any change happens on the ISO related to quantity, schedule arrival date, or item. You can control these notifications using the OM: Send Notifications of Internal Order Change profile option.

For additional information refer to the Oracle Order Management Release Notes for Release 12.2.4 (Doc ID 1906521.1).

Wednesday Aug 13, 2014

HTML User Interface for Order Management

You can now use the Order Management HTML user interface to create, update, and manage orders.  The HTML user interface is in addition to and co-exists with the existing sales order windows and Order Information Portal (OIP).

The HTML user interface is an additional option, if you desire a modern, easily configurable, tablet friendly user interface. This interface offers functional parity with Sales Orders, Order Organizer, and Scheduling Organizer.  It shares a common foundation with the existing sales order windows, Process Order API, and Order Import.

You can access this interface using the Order Management, HTML User Interface responsibility.  Access to this is controlled by roles. You can have various combinations of authorization granted either through a permission set or through grants. Additionally, the HTML interface is integrated with FND Security to enable rule-based access to the summary and detail views of sales orders.

For additional information, please refer to the following documents:

Tuesday Aug 12, 2014

Webcast: Troubleshooting Scheduling and ATP in R12 Order Management

Webcast_icon.jpgWebcast: Troubleshooting Scheduling and Available To Promise Issues in R12 Order Management

Date: August 19, 2014 at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT, 8:30 pm, India Time (Mumbai, GMT+05:30)

This one-hour session is recommended for technical and functional users who would like information on setup, common problems and tools to troubleshoot Scheduling and Available To Promise (ATP) issues in Order Management.

Topics will include:

  • Setups, Profile Options and System Parameters affecting ATP/Scheduling
  • How to capture OM Debug and ATP Session files for troubleshooting
  • Common ATP Issues in OM
  • Latest R12 Enhancements
  • Important Notes

Details & Registration: Doc ID 1684345.1

Monday Aug 11, 2014

Order Management Suite Product Resource Guide

The Order Management Suite Product Resource Guide brings together all pertinent information for each of the Order Management Suite Applications into one source document. The document identifies different types of structured content that you need for each of the Order Management Suite Applications:
  • Advanced Pricing
  • Configurator
  • Order Management
  • Release Management
  • Shipping Execution
  • Transportation Management
For each of the above listed applications, the following structured content links are displayed in a very easy to read table format:
  • Information Center(s)
  • Support enhanced release Content Documents (RCD)
  • Getting Started FAQs
  • Patching
  • Documentation
  • Diagnostic Scripts
  • Customer Newsletters & Blogs
  • White Papers
  • Communities  
  • Webcasts

This document provides you one location for all of the information you need most. 

Add Order Management Suite Product Resource Guide (Doc ID 1092425.1) to your list of favorites (click the yellow star to the left of the document name).  Once adding the document to your list of favorites, you can pull it up easily by clicking on the yellow star next to the search box (top right corner) in My Oracle Support.

Notify us if there are additional resources you would like added to the Resource Guide by adding a comment to the document (top right of any document).  Having all pertinent information in one place will save us all time.


Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

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