Monday Apr 25, 2016

Oracle Transportation Management Upgraded Doc and Analyzer Released

Oracle Transportation Management Version 6.4.1 Supplemental Installation Guide (Doc ID 2097102.1) version 2 is now available. The section Resetting the NodeManager Password in the whitepaper has been updated.

Also updated is the EBS Oracle Transportation Management (OTM) Analysis and Performance Monitoring Analyzer (Doc ID 1579683.1) to Version 200.3. 

It contains a new section Completed Scheduled Processes with '-create NewProcess false'.

And the report will now print up to 200 lines, requirement to enter the number of desired lines has been removed.

Please refer to its' document to download the new version: ASCP Performance Analyzer script for Performance Monitoring (11.5.X and R12) (Doc ID 1579683.1)


Tuesday Jan 05, 2016

Case Study of Using Oracle Database In-Memory with OM

A new white paper has been published to review the results from various test cases performed on certain Order management use cases after enabling In-Memory column store feature of Oracle database 12C. Three performance intensive use cases have been selected for this case study and numerous tests have been performed by changing the data that is loaded into In-Memory column store, keeping all other database parameters constant. This paper publishes the results of those tests and also provides recommendations about what data needs to be loaded into In-Memory.

The white paper is entitled "A Case Study of Using Oracle Database In-Memory with Oracle EBS Order Management" can be view from Oracle Order Management Suite White Papers (Doc ID 113492.1).

Tuesday Sep 08, 2015

Webcast: Learn and Troubleshoot Invoicing in Order Management

Webcast_icon.jpgLearn and Troubleshoot Invoicing in Order Management


Date: September 15, 2015 at 11:00 am ET, 8:00 am PT, 3:00 pm GMT, 8:30 pm, India Time (Mumbai)


This session is intended to cover the functional and technical overview of Invoicing originated from Order Management along with troubleshooting the Set-up related issue.

Topics will include:

  • How/What Point Invoice gets triggered from Order Management.
  • Types of Invoicing
  • Mandatory Setups
  • Troubleshooting the Invoicing issues.
  • How to get the faster response on Invoicing issue through SR creation.

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Details & Registration:  Learn and Troubleshoot Invoicing in Order Management on September 15, 2015

Thursday Jul 02, 2015

Self-Evaluation for High Volume Order Import (HVOP)

Development has updated the White Paper - Self-Evaluation for High Volume Order Import (HVOP)

The main changes are for Tax and Configurations support.  For Tax changes, under the ‘Tax Support’ information to section ‘What import actions does your business require’.  And for Configurations support, under ‘Configurations Support’ to section ‘What types of items are imported’.

You can access the white paper via the master White Paper Note, Doc ID 113492.1.

Tuesday May 19, 2015

New and Improved Shipping Execution Analyzer!

A new and improved Shipping Execution Analyzer has been released!  It is easier to read, and easier to locate any areas of concern.


As always, the Shipping Execution Analyzer will assist you with errors in the Shipping Execution application, including:

  • Trips
  • Trip Stops
  • Deliveries and Assignments
  • Delivery Details
  • Freight Setup
  • As well as lists Open Inventory Periods & WMS/OPM Enabled Warehouses

Each script used by this report looks for specific symptoms which have been known to cause problems in the past.  The script can either be run manually in SQL*Plus, or as a concurrent request.  The script may be run safely at any time.   No data is created, updated, or deleted by this script.

To download the script, go to R12: Shipping Execution (WSH) Analyzer Diagnostic Script, Doc ID 1947935.1.  To see what others are saying about the script or to add a comment / request on the script, go to its' community thread

Wednesday May 13, 2015

New and improved Order Management Analyzer!

A new and improved Order Management Analyzer has been released!  It is easier to read, and easier to locate any areas of concern.

As always, the ONT Sales Order Analyzer is a 'Health Check' script which you can proactively use at any time to review the data relating to Sales Orders, including :

  • Sales Order Headers and Lines
  • Workflow Issues
  • Drop / Ship Orders
  • Models and Kits
  • Sets
  • Shipping / Delivery Data

Each script used by this report looks for specific symptoms which have been known to cause problems in the past.  The script can either be run manually in SQL*Plus, or as a concurrent request.  The script may be run safely at any time.   No data is created, updated, or deleted by this script.

To download the script, go to R12: Order Management (ONT) Sales Order Analyzer Diagnostic Script, Doc ID 1665244.1.  To see what others are saying about the script or to add a comment/request on the script, go to its' community thread.   

Tuesday May 12, 2015

Webcast: Utilizing API For Pick Release And Ship Confirm

Webcast_icon.jpgUtilizing API For Pick Release And Ship Confirm


Date: May 19, 2015 at 11:00 am ET, 8:00 am PT, 3:00 pm GMT, 8:30 pm, India Time (Mumbai)


This one-hour advisor webcast is recommended for technical users, functional users, system administrators, database administrators, other users who want to gain more understanding on how to utilize Shipping API to perform the pick release and ship confirm process.

Topics will include:

  • What is an API?
  • Sample API code
  • Demonstration

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Details & Registration:  Utilizing API For Pick Release And Ship Confirm

Tuesday Apr 14, 2015

OM Suite 12.1.3+ Recommended Patch Collections Now Available!

We are pleased to announce the release of E-Business Suite 12.1.3+ Recommended Patch Collection 3 (RPC3) Patch 20203366.

The following are the OM related patches included in this release:

  • Oracle Advanced Pricing Patch 19572462:R12.QP.B -- Advanced Pricing Recommended Patch Collection - September 2014
  • Oracle Advanced Pricing Patch 17761720:R12.QP.B -- This patch resolves the issue caused when PBH lines are created using the Shift+F6 functionality in both Price Lists and Modifier forms
  • Oracle Order Management Patch 20390490:R12.ONT.B -- Order Management 12.1 October 2014 Cumulative Patch
  • Oracle Shipping Execution Patch 18058537:R12.WSH.B -- Oracle Shipping Execution Recommended Patch Collection - January 2014. Refer to My Oracle Support Knowledge Document 1600845.1.

For more information, please refer to Oracle E-Business Suite 12.1.3+ Recommended Patch Collection 3 (RPC3) Document 1986065.1, published on My Oracle Support.


Tuesday Feb 24, 2015

Announcing Oracle Global Trade Management (GTM) Community

Oracle Global Trade Management (GTM) is a unique global compliance solution that allows companies of all sizes and in all geographies to centrally manage their global trade operations. And, since it was developed as an integrated component of Oracle’s Logistics Suite, GTM enables companies to optimize, automate, and monitor cross border transactions in ways that were not before available from best of breed software providers.

The Oracle Global Trade Management (MOSC) community is for discussions pertaining to the Oracle Global Trade Management product suite and for the Oracle Global Trade Management Cloud service offering.

Discussions related to the Oracle Transportation Management product suite can still be found in the Oracle Transportation Management community.

Friday Feb 20, 2015

Internal Requisition, Internal Sales Order Change Management

Changes to quantity and dates on an Internal Sales Order are allowed in 12.1.1+. These changes are automatically propagated to the corresponding Internal Requisition.

Similarly, cancellations on Internal Sales Orders are propagated to the corresponding Internal Requisition and priorities are propagated from Internal Requisition to Internal Sales Orders.

You can also assign different order types to an Internal Sales Order, while creating it from an Internal Requisition.  You can also leverage the Defaulting Rules of Order management to default a suitable Order Type, according to your business process.



For a complete detailed flow from setup to process, review New Features 12.1.1 Internal Requisition Internal Sales Order Change Management, Doc ID 854051.1.

Tuesday Feb 17, 2015

New Shipping Execution Analyzer!!

The new Shipping Execution Analyzer has been released to assist you with errors in the Shipping Execution application!  It is a 'Health Check' script which you can proactively use at any time to review the data relating to Shipping, including :
  • Trips
  • Trip Stops
  • Deliveries and Assignments
  • Delivery Details
  • Freight Setup
  • As well as lists Open Inventory Periods & WMS/OPM Enabled Warehouses


The script may be run safely at any time.   No data is created, updated, or deleted by this script.

To download the script, go to R12: Shipping Execution (WSH) Analyzer Diagnostic Script, Doc ID 1947935.1.  To see what others are saying about the script or to add a comment / request on the script, go to its' community thread

Tuesday Feb 10, 2015

Webcast: Demystifying Service Items Selling in Order Management

Webcast_icon.jpgWebcast: Demystifying Service Items Selling in Order Management


Date: February 17, at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT, 8:30 pm, India Time (Mumbai, GMT+05:30)


This one-hour advisor webcast is recommended for technical users, functional users, system administrators, Database Administrators, who would want to know more about various options available for selling service items from order management including Release 12.2 enhancements.

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Registration: Webcast: Demystifying Service Items Selling in Order Management

View the Advisor Webcasts: Current Schedule and Archived Recordings here.

Tuesday Jan 13, 2015

Webcast: Handling Coupon in Advanced Pricing

Webcast_icon.jpgWebcast: Handling Coupon in Advanced Pricing


Date: January 20, 2015 at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT, 8:30 pm, India Time (Mumbai, GMT+05:30)

This one-hour advisor webcast is recommended for technical users, functional users, system administrators, Database Administrators, etc. This session is intended to walk through the setups required for handling coupon discounts in Advanced Pricing.

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Registration: Handling Coupon in Advanced Pricing

View the Advisor Webcasts: Current Schedule and Archived Recordings here.

Tuesday Dec 16, 2014

Overshipped Quantities for RMA's in Order Management

Existing functionality in Order Management allows users to book a (sales order referenced) RMA for a quantity based on the originating ordered quantity. However, businesses may have requirements to book RMAs based on shipped quantities, especially cases of over-shipments, along with the current provision based on ordered quantities.

Release 12.1.1+ provides an option of booking of referenced RMA’s based on the originating sales orders shipped / invoiced quantity, rather than restricting RMA quantities to the ordered quantity. 

A white paper has been written to provide examples and background discussions relating to over-shipped RMAs.  The white paper aids in understanding the option of allowing RMAs to be based on shipped quantities instead of ordered quantities along with their potential business implementation.

The whitepaper can be read and / or downloaded from document:
Overshipped Quantities for RMA's in Order Management R12.1 (Doc ID 1134348.1).


Tuesday Dec 09, 2014

Webcast: Order Management Corrupt Data and Data Fixes

Webcast_icon.jpgWebcast: Order Management Corrupt Data and Data Fixes


Date: December 16, 2014 at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT, 8:30 pm, India Time (Mumbai, GMT+05:30)


This one-hour advisor webcast is recommended for technical users and functional users who who would like to determine if a transaction is simply stuck, or will need a Data fix to progress it? Do you want to know if you have the ability to progress stuck transactions without logging a Service Request? Have you asked yourself what can be done proactively to locate, progress stuck transactions prior to them being urgent? If so, join us in this webcast to learn how to determine if a transaction is corrupt or can be progressed, what scripts are available to you to resolve progression issues, and what is available to you to proactively find these transactions before they become urgent.

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Registration: Order Management Corrupt Data and Data Fixes

View the Advisor Webcasts: Current Schedule and Archived Recordings here.

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Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

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