Monday Apr 14, 2014

Sell Services from Order Management

Currently, you can order only service contracts of type Extended Warranty through Order Management.  In release 12.2.2, you can order service contracts of type Subscription Contract too. You can order Tangible as well as Intangible subscription contracts.  Tangible subscription contracts are fulfilled through Order Management. You can record Subscription Contract specific attributes such as Start Date, Period, Duration, and Subscription Template on the order line. As currently supported for standard inventory items, you can attach Extended Warranties to a Subscription Contract as well. Additionally, you can include a Subscription Contract in a model/kit. After fulfillment of the line, a Subscription Agreement is created in Service Contracts.

Currently, when an Extended Warranty is invoiced through Order Management, the invoice amount is for the entire duration of the Extended Warranty. In this release, additional billing options have been introduced for Extended Warranties and Subscription Contracts. The options are as follows:
  • Retain the existing behavior of generating an invoice for the entire duration from Order Management.
  • Generate the invoice for the first installment from Order Management and for the subsequent installments from Service Contracts.
  • Generate invoices for all installments from Service Contracts. In this scenario, Order Management does not generate any invoices.
For the orders that are billed in multiple installments over the duration of the service contract (Extended Warranties/Subscription Contracts), you can specify the billing schedule.

For additional information on this new Feature, refer to the Sell Services From Order Management section of Doc ID 1377743.1 Oracle Order Management Release Notes for Release 12.2.2.

Friday Apr 04, 2014

How Can One Disable Continuous Price Breaks in R12?

Enhancement Request (ER) Bug 4061138 - SUPPORT FOR CONTINUOUS PRICE BREAKS brought about the continuous price break functionality.

This functionality is also used in Service Contracts and Transportation.   However, not everyone wanted or needed the ability to use continuous price breaks.

Now, R12 has been enhanced to allow the ability to disable continuous price lists.  This new functionality is made available and controlled by the profile "QP:Continuous Price Breaks".  Additional information regarding the profile setting; as well as, what patches are needed for this functionality can be found in:

Doc ID 1488000.1 How Can One Disable Continuous Price Breaks In R12 of Oracle Applications? 

Friday Mar 21, 2014

Purging Order Management Workflow

For maintaining a healthy workflow environment, the "Purge Order Management Workflow" concurrent request should be scheduled regularly. 

Purge Order Management Workflow Concurrent Program purges workflow items associated with Oracle Order Management, such as OM Order Line and OM Order Header. Unlike the Purge Obsolete Workflow Runtime Data program provided by Oracle Workflow, the Purge Order Management Workflow program purges workflows of closed sales order lines even if the sales order header is still open. It tries to close open workflows in a few very specific cases to make more workflow items eligible for purge. Use this purge program to reduce the size of workflow tables and improve high volume order processing performance.

Information on the use of "Purge Order Management Workflow" concurrent program, to purge closed workflows, specific to Order Management can be found in document: How To Purge Order Management Workflow, Doc ID 878032.1.

Friday Mar 07, 2014

Three New Order Management Diagnostic Tests

Three new Order Management Diagnostic Tests available for 12.1.1+ via Patch 18013753 (Please visit E-Business Patching (MOSC) to request the initial password to download).

The Apps Check Diagnostic is now available via the Oracle Diagnostic Framework.  This is the same as what is executed from the Concurrent Program.  Executing the Diagnostic Test via the Diagnostic Framework 'Applications Diagnostics > Diagnose' offers a user friendly execution experience and HTML output that is validated and can be directly uploaded to a Service Request.  Please see Doc ID 1631911.1 for details.

Duplicate Lines From OE Drop Ship Sources, is new to the Diagnostic Framework.  This Diagnostic Test selects all duplicate lines from OE Drop Ship sources table.  Please see Doc ID 1632022.1 for details.

RMA Lines Stuck At Awaiting Return Or Disposition, is new to the Diagnostic Framework.  This Diagnostic Test selects all the RMA lines that are stuck at Awaiting Return or Awaiting Return Disposition status, even after the order lines had been fully received and fully or partially delivered.  Please see Doc ID 1632024.1 for details.

Thursday Feb 27, 2014

Oracle eBusiness Suite OTM Analyzer Version 1.04 is now available

Oracle eBusiness Suite OTM Analyzer Version 1.04 is now available!

This version of Oracle Transportation Management's analyzer includes new features such as collapsible sections, file name includes time, subsections with Show More are limited to 200 rows and improved formatting.

There are four new sections: Agent Health Checks, System Health Checks, System Transaction Checks and Process Control Request/History Check. Each contain several subsections of information with warnings.

Download the latest version from OTM Analyzer script for Analysis and Performance Monitoring, Doc ID 1579683.1.

Tuesday Feb 18, 2014

Oracle Transportation Management (OTM) 6.3.3 is now available!

Oracle Transportation Management, Global Trade Management, and In-Memory Logistics Command Center 6.3.3 are available for download as of February 7, 2014.

You can download Oracle Transportation Management, Global Trade Management, and In-Memory Logistics Command Center 6.3.3 from Oracle Software Delivery Cloud.

For complete details on this release (Release Notes, Documentation, Installer Notes, etc.), refer to Doc ID 1596782.1.

Thursday Feb 13, 2014

Service Items Can Now be Promotional Get Items

As of R12.2.2, you can now add a service item (for example, warranty for a specific period) as a ‘promotional get item’ for the parent item.  After you define a line level promotional modifier for an item (for example, a PC) in the Define Modifier window, you can add a service item (for example, warranty for a specific period) as a ‘promotional get item’ for the parent item.

Use the Get region in the Define Modifier Details window of the parent item to specify the following for the promotional get item:

  • The service item quantity.
  • The UOM, which the application uses as the primary UOM for conversion.
  • The duration of the service program such as 1, 2, or more.
  • The period of the service program such as day, month, or year.
  • The percent price for the service item.

Please refer to Oracle Advanced Pricing Release Notes for Release 12.2.2, Doc ID 1582797.1, for additional details on this new feature.

Friday Feb 07, 2014

Webcast: Configurator - An Introduction to Server Administration and Remote Publication Process

Webcast_icon.jpgWebcast: Configurator - An Introduction to Server Administration and Remote Publication Process

Date: February 18, 2014 at 11:00 am ET, 9:00 am MT, 4:00 pm GMT, 9:30 pm IST

This Advisor Webcast provides an overview of Configurator developer server administration and Publication process. This one-hour session is recommended for technical and functional users who have a basic implementation knowledge of Product Configurator Developer.

Topics will include:

  • General Overview - Configurator, Servers and Publications
  • Setups
  • Table Structures and Troubleshooting SQL
  • Commonly reported errors and resolution
  • Push Notifications in Campus Mobile

Details & Registration: Doc ID 1607766.1

Tuesday Feb 04, 2014

Allow Assemble-To-Order (ATO) Items in Pick-To-Order (PTO) Models and Kits

This feature supports the business scenario of including mandatory ATO items in PTO Models and Kits in the customer's orders, thereby enriching the Order Fulfillment process with additional functionality.

Currently, while ATO items are supported as optional/non-mandatory items in PTO models, they are not supported as included/mandatory items in PTO Models or Kits. In Release 12.2, ATO items are supported as included/mandatory items in PTO Models as well as Kits. Thus, for the ATO items that are identified as included/mandatory items in the Bill of Materials of the PTO Model or Kit, the application selects the ATO flag and populates the corresponding ATO attributes at the time of sales order line creation.

To enable this functionality, you must set the value of the profile options, OM: Allow Standard ATO Items as PTO/Kit Included Components and BOM: Allow ATO item in a KIT or as mandatory in a PTO Model to Yes at the site level. 

For more information regarding this new ATO in PTO Models and Kits functionality in Release 12.2, please refer to the Oracle Order Management Release Notes for Release 12.2.2, Doc ID 1377743.1.

Thursday Jan 23, 2014

Order Information Portal (OIP) Enhancements

In Release 12.2, Order Information Portal (OIP) has been enhanced.  These enhancements are in the following areas:

Several search parameters have been added to allow more search criteria. Customer Number has been added to the Simple Search. Customer Number, Invoice Number, Orders On Hold (Yes/No), Ship To Customer, Bill To Customer, and Deliver To Customer have been added to the Advanced Search.

Previously, only contacts associated with the Sold To Customer on the sales order could view and track sales orders through OIP. Now OIP has been enhanced to allow contacts associated with the Bill To Customer on the sales order to view and track sales orders through OIP.

Several display fields have been added to the summary and detail views of the sales order and delivery.

External users can subscribe to receive notifications based on key business events such as scheduling, schedule date changes, and shipping. In addition, external users can choose to receive notifications individually in their Notifications Worklist for each sales order or consolidated across sales orders by setting up preferences in Workflow mailer.

OIP has been integrated with FND Security to enable rules-based access to the summary and detail views of sales orders and deliveries.

For more information regarding the enhancements made to Order Information Portal in Release 12.2, please refer to the Oracle Order Management Release Notes for Release 12.2.2, Doc ID 1377743.1.

Monday Jan 20, 2014

Configurator Build is Available!

Configurator Build has been released! 

You can download the latest version via Patch 17242618.  Please review the Patch Readme for a listing of what this latest release contains. 

Please remember Oracle Configurator patches are cumulative, so you only need to apply the latest patch for a specific release to receive the latest product enhancements and bug fixes. Before upgrading to a new release or applying a patch, be sure to review the patch readme file.

Please also note that Configurator Build has been obsoleted.  The details regarding all Configurator Patches can be found in Doc ID 131088.1.  Due to the fact that old releases are obsoleted, customers are encouraged to upgrade to the latest patch.

Friday Jan 17, 2014

Order Batch Pricing

Have you ever wondered if there was an easier way to reprice existing orders?

One way to price or re-price existing Orders is by querying for those Orders and manually choosing the “Price Line” or “Price Order” action from the form. Alternatively a call can be made to Process Order API with “PRICE_ORDER” or “PRICE_LINE” action for the specified Orders / Lines.

The first approach requires users to query for the Orders and/or Lines in the user interface either using Sales Order or Order Organizer. Manually selecting all the Orders/Lines and then choosing the Price Order/Price Line action.

In the second approach, user will have to make a call to Process Order API. This requires PL/SQL knowledge to write a wrapper API that would fetch all the required Orders/Lines matching a criteria and then pass the Orders/Lines to Process Order API with the Pricing Action.

As of R12.1.1, there is a concurrent program that can easily be submitted from the user interface and can Price the Orders/Lines matching the input criteria. The Batch Price concurrent program attempts to price items as specified by input parameters for any open orders or lines. Batch Pricing honors the Calculate Price Flag on the individual order lines.  This concurrent program will execute in the background using parallel processing, so that users can continue with their activities.

For more information please refer to the Order Management Users Guide Batch Price Concurrent Program section or Doc ID 580068.1 12.1.1 Oracle Order Management Release Notes.

Wednesday Dec 18, 2013

Use Approvals Management Engine for Approval Mechanism of Order Lines

In R12.2.2, Order Management integrates with Oracle Approval Management (AME) to leverage the robust capabilities of the approval rules engine to dynamically determine the list of approvers for Quotes, Sales Agreements and Returns (RMA). Order Management has been integrated with Oracle Approval Management for the workflow "Negotiation Flow - Generic with Approval" and "Order Flow - Mixed or Return with Approval" to provide an additional option to use Approvals Management Engine (AME) for the approval mechanism of order lines with the above work flows.

You can enable this option by selecting the Use Approvals Management Engine check box on the Order Management Transaction Types window. For the AME enabled transactions, Order Management utilizes the AME capabilities of a central business rules repository and a common execution engine, to manage approvals for its business processes.

AME repository has been enhanced to include certain OM specific attributes on which rules can be defined. Such seeded attributes are:

  • Header Level - Customer (Sold To Customer), Customer Category (of Sold To Customer), Order Type and Ordered Amount
  • Line level - Line Type, Item, Quantity, Line Amount and Line Discount Percent

Key benefits of this integration are:
  • You can use seeded as well as custom attributes to create AME conditions and rules.
  • AME dynamically determines the list of approvers based on conditions and rules.
  • You can define the approval process with Serial or Parallel Approvals. In the case of Parallel Approvals, additional options such as “First Responder Wins” and ”Consensus” are available to choose from when defining the approval rules.
  • With this new feature, Order Management leverages AME to dynamically generate the list of approvers based on attribute values, conditions, approval types and approval group.
  • In addition, centralizing storage of approval policies in AME improves audit and accountability. Moreover, the new capabilities can be rapidly and easily implemented in AME.

For additional R12.2.2 new features, please review Oracle Order Management Release Notes for Release 12.2.2 (Doc ID 1377743.1)

Friday Dec 13, 2013

What’s New for Oracle Configurator in R12.2.2!

Fusion Configurator Engine (FCE)
The FCE uses constraint programming technology to provide configuration capabilities that are easier to use and more powerful than those of the Original Configurator Engine.

Desupport of DHTML User Interfaces and the Limited Edition of Oracle Configurator Developer 
DHTML User Interfaces are not supported, and the limited edition of Oracle Configurator Developer is not available.  Support for More Node and Text IDs.  The CZ schema has been enhanced to greatly increase the number of Model nodes and translatable text records that can be created over the life of a database instance.

Maintenance of State for Dynamic Tree UI   
The Dynamic Tree navigation style now maintains its state of expansion when adding or deleting component instances, and, after navigation to a new node, automatically expands to display the currently selected node and its children.

Performance Improvement by Model JVM Routing
Previously, Oracle Configurator cached all Models in a session on every JVM running on the web server, overloading the JVMs. Now, you can route a specific Model to a specific JVM. This can reduce the memory footprint and improve runtime performance.

Integration of Agile Variant Management with Oracle Configurator    
Agile Product Lifecycle Management (PLM) is now integrated with Oracle Configurator. Implementors can import a BOM to Oracle Configurator Developer to define additional UIs and configuration rules. Users of Agile Variant Management can invoke Oracle Configurator to configure a model as a Variant BOM.

Processing Page for Long-Running FCE Actions
You can now choose to display a message page when the processing of the Auto-Complete and Finish actions exceed a specified time period. You can specify the messages that appear on the page. This feature is only available for Models that use the Fusion Configurator Engine (FCE).

For additional details, please review Oracle Configurator Release Notes for Release 12.2.2 (Doc ID 1504904.1)

Thursday Dec 05, 2013

What’s New for Oracle Shipping Execution in R12.2.2!

Process Return Orders
Oracle Shipping Execution now supports processing of return orders for Inventory and WMS-enabled organizations. The Return to Vendor functionality available in Oracle Purchasing enables Oracle Shipping Execution users to track the status of the return orders, print shipping documents, enforce export compliance, and ship returns to vendors.

Transmit Shipment Batch Information between EBS Instance and Data Warehouse Management Systems
XML transactions enable transmit of shipment batch information from EBS instance to Distributed Warehouse Management System (DWMS) instance and receive shipment advice from DWMS instance into EBS instance.

Support Advanced Catch Weight Item Processing   
Oracle Shipping Execution supports the Advanced Catch Weight functionality that enables you to perform order fulfillment based on the shipped quantity in secondary UOM of the item (secondary shipped quantity).

For additional details, please review Oracle Shipping Execution Release Notes for Release 12.2.2 Doc ID 1582796.1.


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