Tuesday May 12, 2015

Webcast: Basic Troubleshooting Information for Duplicate Sales Order Transactions Stuck in Inventory Tables

Webcast_icon.jpgWebcast: Basic Troubleshooting Information for Duplicate Sales Order Transactions Stuck in Inventory Tables

Date: May 20th, 2015 at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT, 5:00 pm CET, 9:30pm IST

This one-hour advisor webcast is recommended for (technical users, functional users, system administrators, Database Administrators, etc.) who normally work with Inventory Month End Closing process including resolution for stuck transactions in Inventory tables.

Topics will include:

  • Provide basic troubleshooting techniques to identify and fix duplicate sales order transactions between Inventory tables MTL_TRANSACTIONS_INTERFACE, MTL_MATERIAL_TRANSACTIONS_TEMP, and MTL_MATERIAL_TRANSACTIONS
  • Provide information regarding the Root Causes of this data corruption, how to verify your code level and confirm if you area already in a known fixed version, and how to avoid recurrence of this issue
  • Note: This webcast is focus on sales orders and has no affect on Inventory transactions like Miscellaneous Receipts or WIP transactions

Details & Registration: Doc ID 1290983.1

Friday May 08, 2015

Data Solutions For Your Inventory Items

Does it seem that you sometimes experience what appears to be the same data issues when adding or updating Inventory Items? It's not happenstance. Oracle Product Information Management (PIM) Development and Support have identified certain data corruption scenario's that might be common to certain Inventory Item data. Development and Support have worked together to create, test, and approve Standard Datafixes (SDF's) that can be safely used by PIM and/or Inventory Items Customers, without logging a Service Request. Be sure to bookmark note, FAQ: Item And PIM (APC/PLM) Standard Datafixes (Doc ID 1295001.1).

The note references 7 data issues, identifies if error identification scripts are available for each, let's you know if each issue has a standard datafix and/or a root cause patch, and shows the Product versions covered. You can have confidence using the SDF's because they were thoroughly tested and have Oracle PIM Developments stamp-of-approval. Use the fixes in Doc ID 1295001.1 to limit down time, and let's get those Inventory Items ready for processing.

Friday Apr 17, 2015

Are You Considering Item Web Services for Oracle Product Hub?

Need information on the different item web services available for Oracle Product Hub? Yes? Then we bet your concerned about extracting Product Hub item and structure information because of the complexity of item attributes. Your probably especially concerned if you have a large number of user-defined attributes (UDA's). No Worries. The Inventory Social Media team will again be a beacon.

Oracle Product Hub provides web services for publishing and integration to other external systems, and the functionality has evolved over various releases (12.1.x and higher). It may be overwhelming to review the various options available and select what best suits your business requirements and still stay supported by Oracle. To help out, we suggest Doc ID 1931478.1 which provides a complete discussion on the various options available, tools required, terminology used, supportability moving forward, setup required, limitations and workarounds.

We would also suggest the following brown bags on available features:
OPH: Brownbag on Publication and WebServices [Video] (Doc ID 1613913.1)
PDH/EGO/PIM/OPH: Webinar on Publishing Metadata (Item Catalog Categories, Value Sets and Attribute Groups) from PDH to PDH Instances in R12.2 [Video] (Doc ID 1926970.1)

Keep in mind web services are also available for other publishing entities like Item Catalog Categories and Value Sets. Use the MOS notes like above and implementing item web services may be easier than you think. Cheers!

Tuesday Apr 07, 2015

Eradicate FRM-40654 or FRM-4073 When Updating Your Items

All you needed was to make a small change to one of your Inventory item attributes. Then boom, FRM-40654 foiled your plans. The Inventory Social Media Team understands. Doing a quick search in MOS shows that FRM-40654 or FRM-40735 in the Inventory Item Master or Item Organization screen, can occur because of a many different scenarios. To more quickly resolve your issue, Inventory Support has consolidated solutions for when FRM-40654 or FRM-40735 occurs when updating your items. See note, FRM-40654 or FRM-40735 20001 Errors In The Item Master Or Item Child Organizations Form INVIDITM.fmb (Doc ID 1933028.1).

Doc ID 1933028.1 steps you through troubleshooting the errors including an example on how to update your items using the Item Open Interface. Use Doc ID 1933028.1 to more quickly eradicate FRM-40654 or FRM-40735, and let's get those item attributes updated!

Wednesday Mar 11, 2015

Webcast: Inventory Sales Order Flow and Troubleshooting – R12

Webcast_icon.jpgWebcast: Inventory Sales Order Flow and Troubleshooting – R12

Date: March 18th, 2015 at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT, 5:00 pm CET, 9:30pm IST

This one-hour adviser webcast is recommended for Order Management and Inventory technical and functional Users. We will review the sales order data flow from Order Management into Inventory with focus on R12, for a Discrete Inventory Org (non WMS enabled). Will provide basic troubleshooting techniques for stuck sales order type transactions in the MTL_TRANSACTIONS_INTERFACE (MTI) and review some of the diagnostics used by Oracle Inventory Support to troubleshoot stuck sales order records during regular daily and monthly end business cycles.

Topics will include:

  • Overview
  • Process Flow
  • Troubleshooting
  • Demonstration
  • Diagnostics: Tools Available
  • References

Details & Registration: Doc ID 1290983.1

Thursday Mar 05, 2015

Free Training Delivered by Product Experts!!!

Are you a current Oracle EBS Customer? Do you prefer training from Product experts on your own timetable? Would you like to suggest a training topic? If you answered YES! to these questions, we have the training for you. Logistics Product Support delivers Webcast/Webinars every month on key topics, common issues and new features. See, Oracle Inventory, Product Information Management and Warehouse Management Teams Informational Webcast Series (Doc ID 1290983.1).

If you miss a live Webcast, no worries. The Webcasts are recorded and available for viewing at your leisure. As usual, keep an eye on the Inventory Blog. We'll keep you updated on the latest Webcasts scheduled.

Also see Doc ID 1290983.1 to suggest topics that you would like to see as a Webcast. All suggestions are compiled and the most requested topics are at the top-of-the-list for future Webcasts.

Don't miss this opportunity. Suggest a new topic and view the Webcasts available today!

Thursday Feb 12, 2015

Webcast: How to Process CTO Bills with Warning: The Configured Bills will be Created with Dropped Components

Webcast_icon.jpgWebcast: How to Process CTO Bills with Warning: The Configured Bills will be Created with Dropped Components

Date: February 18th, 2015 at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT, 5:00 pm CET, 9:30pm IST

This presentation demonstrates how and why the warning message "The configured bill will be created with dropped components" is displayed when configuring an ATO or PTO model in Order Management. A script is provided to help determine the dropped component and its parent bill. In addition, two workarounds are outlined in the event the component was dropped unintentionally.

Topics will include:

  • A script will be provided to help determine the dropped component and its parent bill
  • Two workarounds are outlined in the event the component is dropped unintentionally
  • Tips and Troubleshooting

Details & Registration: Doc ID 1290983.1

Friday Feb 06, 2015

Cycle Count No Data Found? Find Your Data!

It's a beautiful day. Not a cloud in the sky. It's warm and sunny and everything's right with the world. You leisurely decide to run your Cycle Count Listing Report and oddly enough, the sky starts to darken. Storm clouds gather. The temperature drops. Winds start to blow and...NO DATA FOUND! Nooooo...not the dreaded 'No data Found!' You have an inventory item you know has a scheduled date for today. How can there be no cycle count entry! You feel like the porch light is on but no one is home. Is there a logfile, report, or sql query that can be used to resolve this issue? You wonder where can you find items scheduled for today? How many times was this tested to see if the item should be counted? Are the logfiles annotated? The Inventory Blog Team answers your questions with a yes, Yes, and again, YES! We have the MOS note for you, Investigating Cycle Counting Scheduling Issues (Doc ID 1912738.1). Note 1912738.1 provides information like the constraints placed on creating cycle count entries.

Use the video demonstrations, presentations, and sql scripts in troubleshooting Note 1912738.1, to once again turn those grey skies blue, in your cycle counting day!

Wednesday Jan 28, 2015

Personalize Your Mobile Apps!

Sometimes personalizations make an app feel like your own. Did you know that you can personalize pages in Mobile Supply Chain Applications 12.1+? For more information, see Question 5 in note MSCA Installation Steps / FAQ (Doc ID 274034.1).

So, you're down the road. You decided to personalized your mobile pages and the task is long completed. It really simplifed your processes because it reduced the amount of information that needed to be verified in mobile. You also defaulted some fields based on your facility business rules. The personalizations are working really well. Then one day you need to create a new mobile instance because of changes to mobile apps.  It hits you out-of-the-blue..."how can I find out which mobile pages we personalized?" You cross your fingers that there is a simple process to find mobile personalizations. Well again have no fear, the Inventory Blog Team will point you to the solution.

Mobile personalizations can easily be determine by following the steps in How To Find Out What Mobile Pages Have Been Personalized in Oracle instance (Doc ID 1938009.1). It's that easy. We hope you enjoy the expediency provided by mobile page personalizations!

Tuesday Jan 13, 2015

Easy Assistance for Troubleshooting Issues

As we have discussed in previous blog entries, sometimes it seems like you have to be 'Carnac the Magnificent' when searching for a solution in MyOracle Support (MOS). Besides our previous suggestions on techniques for knowing how to search, sometimes for broad issues, the hardest part of searching is a starting point. Maybe you are having an issue like a problem logging a service request (SR). Maybe you are looking at an issue in your Oracle Database or EBS Product specific area where there are many MOS notes offering solutions. In scenario's like these, the Inventory Blog Team suggests using a Troubleshooting Assistant.  

Troubleshooting Assistants help narrow a search based on a series of questions that guide you to a solution. They are very much like the new 'Guided Resolution' feature that is now available for some SR problem types when logging SR's. They are also available in many different Oracle Product areas, and for many different issues. Wait...what's that? We are divining that you are asking, "How do I find one of these helpful Troubleshooting Assistants?" Well it's very simple oh honorable one. In MyOracle Support (MOS) make sure your Powerview is off, then search using the term ‘Troubleshooting Assistant’. This will return Troubleshooting Assistants across different Product areas. Or use Powerview to search for Troubleshooting Assistants for a specific Product. Or simply select one when you see it during a search in MOS. It's that easy.

Doc ID 1391970.2 above for EBS Inventory/Receiving RVTII-060 errors, is a prime example of a broad issue where there are many possible solutions. The Inventory Blog Team would certainly recommend using this assistant if the RVTII-060 error occurs.

Troubleshooting Assistants are living documents that are regularly updated with recent updated information, so it's helpful to bookmark the docs for future reference. Troubleshooting Assistants are another tool offered by Oracle Support to help with fast and easy solutions, and again, here's to successful searching in MOS!

Tuesday Jan 06, 2015

Logistics and Inventory Consolidated RUP11 Patches Released

Logistics Consolidated RUP11 (VERSION 12.1.1 TO 12.1.3 [RELEASE 12.1]) Patch 20187263 R12.WMS.B.delta.11 has been released. For non-WMS (Inventory Only) Customers, Inventory Consolidated RUP11 (VERSION 12.1.1 TO 12.1.3 [RELEASE 12.1]) Patch 20187255 R12.INV.B.delta.11 is also now available.

Remember to keep up with your RUP patches in order to reduce outages, improve User productivity, and decrease total cost of ownership of the Oracle EBS Inventory Modules. The Inventory Support Team mantra; keeping on the latest rollup patch is the fastest way to avoid SR's and to get fixes for known issues. Avoid SR's by staying on the latest RUP.

The latest RUP's:

Product Release Latest Released RUP Patch Release Date

 R12.1  Patch 20187263 Logistics Consolidated RUP11 (VERSION 12.1.1 TO 12.1.3 [RELEASE 12.1])
 December 2014
 R11.5.10  Patch 10129740 WMS RUP 20  February 2011

 R12.1  Patch 20187255 Inventory Consolidated RUP11 (VERSION 12.1.1 TO 12.1.3 [RELEASE 12.1])  December 2014
 R12.0  Patch 8478486 INV and Receiving (PO): Release 12.0, Rollup Patch 7 (12.0.7)  July 2009
 R11.5.10  Patch 10111967 INV Rollup 23  July 2011

 R12.1  Patch 16226394:R12.EGO.C PIM RUP CONSOLIDATION
 September 2013
 R12.0 8445429:R12.EGO.A R12 RUP7 PIM PATCHSET (Standalone patch only on top of 12.0.6 (6728000))
 July 2009
 R11.5.10  ROLLUP PATCH E22 (This is the last 11.5.10 rollup patch for PLM.E)
 January 2011

Reference the following resources for the above information and full RUP details, to help keep up with RUP's:
  • INV/WMS/RCV Family Patch Release History / Patchsets / RUPs (Doc ID 726226.1)
  • How To Determine the Product Information Management (PIM) Patchset and Rollup Patch Version (Doc ID 414470.1)
  • Oracle E-Business Suite Release 12 Release Update Pack (RUP) (Doc ID 423541.1)

Monday Dec 22, 2014

A Needle In A Haystack? Not So Fast My Friend!

We commiserate – “I know I found a MOS document in a previous search, why can’t I find it now?” “I can’t be the first person with this search criteria, why isn’t my search returning helpful results?” “I forgot what the acronym APC stands for – how can I be sure I’m getting relevant results for my problem  in APC?” Well, the Inventory Blog Team is right there with you. Searching in My Oracle Support (MOS) can seem like a challenge. But we also know that understanding how to search can be the difference between a quick answer, solution, or...the opposite if you don't know how to search. Lets shed some light.

Every member of Oracle Support that contributes to the knowledge base works hard to provide accurate concise information that can be found quickly and efficiently. We also know that having a high quality knowledge base is only one side of the equation when it comes to finding solutions. Knowing how to search can complete the equation. Whether you're a Customer, Consultant, or even an Oracle Support Engineer, we all benefit when it comes to knowing how to search MOS effectively. Knowing the search tools, along with key searching tips while using the tools, can greatly improve your search results. One highly recommended document to learn more about MOS searching is note MOS: Find Answers. Resolve Issues - Searching Effectively in My Oracle Support (Doc ID 1622660.1). Doc ID 1622660.1 provides key tips like how to use PowerView to refine your search at the Product level.

We especially suggest reviewing the Search Tips, Search Results and Refine Search Results sections of Doc ID 1622660.1. These sections particularly provide helpful searching tips and information to more quickly find solutions.

Remember, knowing how to search is an important key to unlocking MOS solutions. Here's to your next successful MOS search.

Monday Dec 08, 2014

EU You Need Movement Statistics!

For you non-legal experts out there, did you know that trade statistics reporting is a legal requirement in the European Union (EU)? With that requirement in mind, is your company about to start operations between or within the EU? And/or have you recently implemented Oracle EBS R12 and are looking for advice in how to perform the business cycle of producing, reviewing, validating, and approving the reporting of Intrastat/Extrastat movement of materials in the EU? If you answered yes to any of the these questions, Oracle EBS offers a comprehensive solution for your movement statistics reporting needs as part of the Oracle Supply Chain Globalization solution.

Use EBS Movement Statistics for:
  • Collecting and recording movement of materials across International borders- specific to the EU.
  • Compliance with EU Trade statistics reporting and satisfies the ESL declaration of goods sold within the EU to other VAT registered customers within the EU.
  • To review and finalize the movement statistics entered for receipts, shipments, and other material transactions. You can report by specific legal entity, type of movement, and calendar period. You can also choose whether to freeze the information for official reporting. You can choose between summary, detail, and country-specific formats.
For key information on Movement Statistics in R12, see Oracle Supply Chain Globalization - Movement Statistics in R12 - Brown Bag Presentation (Doc ID 1644961.1)

Doc ID 1644961.1 provides easy to understand information like the Movement Statistics simplified model:

Doc ID 1644961.1 also includes helpful information like a recorded demo with complete flow from set-ups to reporting and troubleshooting tips. Use resources like Doc ID 1644961.1 and let Oracle Supply Chain Globalization be your key to opening Movement Statistics solutions!

Sunday Nov 23, 2014

The Power to Request Enhancements!

Is there a feature you would like added to Inventory or Inventory Items? Tired of logging Service Requests with Support to request product enhancements? Well those days are over. You can now submit Enhancement Requests (ER's) for Logistics (Inventory) and/or Inventory Items (APC/PLM/PIM) directly in their respective Communities.

How does it work? First go to the Logistics or Inventory Items (APC/PLM/PIM) Communities.

Then to start an enhancement request, click on 'Create an idea': 

Then, to track and keep tabs on your idea and other ER's, click on 'Top Ideas'. While there, be sure to use the power of democracy and vote for your preferred ideas.

The new ER ability in Communities is the quickest way to get your ideas directly in front of Inventory and PIM Development. Top voted ideas float to the top and certainly draw more attention. As always, Oracle puts you, the Customer, in the forefront. Adding ER's to the Communities now gives you the power over your ER's. Please help us in tracking features that are important to you. Also, for more information on ER's to Communities, see note Oracle E-Business Suite Product Enhancement Request to My Oracle Support Community FAQ (Doc ID 1584210.1).

Thursday Nov 06, 2014

Inventory Consignment Gets More Flexible In Release 12.2

For you Inventory Consignment Users, we have great news! Consignment enhancements in Release 12.2 have made using the consignment feature easier with more flexibility. Check out the 'Transfer To Consigned For Implicit Consumption' feature. Oracle's User Communities have been asking for this ability and now it's available. It provides the power to give back consigned material.

Another valuable feature is the 'Automatic WIP Return' (available in Release 12.2.4) which allows the automatic return of material on a WIP return. For the full details on the new consignment features, visit note New Feature / Enhancement Request Implemented: Consumption To Consigned For Implicit Consumption (Doc ID 1938948.1). These enhancements will truly expand your consignment abilities. Enjoy, and happy consigning!

Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

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