Monday May 16, 2016

What are Service Request Data Collection (SRDC) Documents?

SRDC documents list the information and output needed by support to start analyzing an issue.  Review the steps in the data collection plan and upload the requested information when logging a Service Request to help support review your issue.

Bookmark this catalog and refer to it often.  Whenever a new or updated SRDC is published, the links will automatically be added or updated!

SRDC - Service Request Data Collection Catalog: All Products - Database - Exadata - EBS - Fusion - GBUs - JDE - Middleware - Peoplesoft - Siebel - Sun Systems (Doc ID 1987484.2)


Tuesday Apr 26, 2016

E-Business Suite on Oracle Cloud

Part 1: Running Oracle E-Business Suite on Oracle Cloud

You can now run Oracle E-Business Suite on Oracle Cloud.  EBS customers can take advantage of rapid environment provisioning, elastic infrastructure that scales up on demand, and a pay-as-you-go model to reduce capital expenditures.

EBS customers have the option of deploying their EBS 12.1.3 and 12.2 environments on the Oracle Compute Cloud Service, and optionally in combination with the Oracle Database Cloud Service (DBCS), or the Exadata Cloud Service.

Part 2: Oracle E-Business Suite on Cloud FAQ

Running Oracle E-Business Suite on Oracle Cloud is simple, but it doesn't take too much effort to come up with several great questions about this new set of options.  We have published a document that answers those questions:
     •    Oracle E-Business Suite on Oracle Cloud Frequently Asked Questions
This document is being updated regularly, so it's worth checking it periodically.  The latest version covers the common questions.

For comments, please use the links above to post them.

Wednesday Mar 09, 2016

Are you new to E-Business Suite Release 12.2 ADOP?

Are you new to E-Business Suite Release 12.2 ADOP?  Would you like to learn the basics?

This note contains videos on the full ADOP patching cycle and the ADOP fs_clone phase. Check out ADOP Basic Usage Training Videos (Doc ID 2103131.1)

Tuesday Feb 23, 2016

Rapid Install StartCD 51 for EBS 12.2 is Now Available!

Announcement: Rapid Install StartCD 51 for EBS 12.2 is Now Available!

Thursday Jan 21, 2016

January 2016 Updates to AD and TXK for EBS 12.2

Announcement: January 2016 Updates to AD and TXK for EBS 12.2 - https://blogs.oracle.com/stevenChan/entry/jan2016_ad_txk_update

Thursday Oct 22, 2015

EBS Release 12.1.3+ RPC4 is Available!

Oracle E-Business Suite Release 12.1.3+ Recommended Patch Collection 4 (RPC4) Doc ID 2053709.1

Oracle E-Business Suite Release 12.1.3+ Recommended Patch Collection 4 (RPC4) combines recommended patches that were released after Release 12.1.3 into a single, integrated and regression-tested patch to ensure successful installation.

Patches included in Oracle E-Business Suite Release 12.1.3+ RPC4 are also available individually, and may contain conditions and prerequisites relevant to their application. RPC4 includes all the recommended patches, along with their dependencies. Applying this patch in a single downtime patching window saves effort and time, rather than applying each recommended patch individually.

For comments, please post them in the following Community:
https://community.oracle.com/community/support/oracle_e-business_suite/utilities

JRE 6, 7, and 8 now certified with EBS 11i, 12.1, and 12.2

All JRE 6, 7, and 8 codelines are now certified with Oracle E-Business Suite Release 11i, 12.1, and 12.2 for Windows desktop clients! Our standard policy is that all E-Business Suite customers can apply all JRE updates to end-user desktops. Click below for more information…

JRE 1.8.0_65/66 Certified with Oracle E-Business Suite
JRE 1.7.0_91 Certified with Oracle E-Business Suite
Java JRE 1.6.0_105 Certified with Oracle E-Business Suite


Monday Oct 19, 2015

NEW! BI Publisher (BIP) Analyzer for EBS (Doc ID 2032715.1)

The BIP Analyzer for E-Business Suite (EBS) is a self-service health-check script that helps customers deliver XML based output and generated reports.
  • Check BIP related data
  • Configurations
  • Environment settings
Script checks for:
  • OPP configuration
  • Java Heap settings
  • Process and Thread setting
  • BIP runtime properties

Enables

  • Quick and comprehensive analysis of the integrated BIP environment
  • Ensure Business Reporting needs are met

Download it from: BI Publisher (BIP) Analyzer for E-Business Suite (Doc ID 2032715.1)

Friday Oct 16, 2015

EBS 12.2.5 Release Update Pack Available (Patch 19676458)

Announcement: EBS 12.2.5 Release Update Pack Available (Patch 19676458)!

Check out the list of EBS Product Specific Release notes in Doc ID 2049015.1 

Thursday Oct 15, 2015

AD and TXK Delta RUP 7 patches are available for download!

Announcement: AD and TXK Delta RUP 7 patches are available for download!

If you are on Oracle E-Business Suite Release 12.2, we strongly recommend that you apply both of these two newly-released patch collections at your earliest convenience:

Oracle E-Business Suite Applications DBA and Technology Stack Release Notes for R12.AD.C.Delta.7 and R12.TXK.C.Delta.7 (Doc ID 2033780.1)

Thursday Oct 08, 2015

OpenWorld sessions for Focus on Oracle EBS Support and Services!







Make sure you attend the Oracle OpenWorld sessions for the Focus on Oracle Support and Services for E-Business Suite!


We will have a huge Support presence at the event and will be engaged in breakout sessions, networking opportunities, and the Support Stars Bar—where customers can talk directly with our Oracle Support experts. Learn about the support best practices, proactive tools, and resources at these sessions.
Focus on Oracle Support and Services for E-Business Suite!

Wednesday Sep 30, 2015

ATTN: BI Publisher has a SIG Meeting at Oracle Open World 2015

BI Publisher has a SIG (Special Interest Group) meeting at Oracle Open World 2015 Oct 25th @ 11am in Moscone West 3007.

Kevin McDermott from BI Publisher Support will be presenting a Best Practices Overview.

Make sure you stop by!

Tuesday Sep 22, 2015

NEW! EBS Support Analyzer Bundle Menu Tool (Doc ID 1939637.1)

Take provisioning and maintenance of EBS Support Analyzers to the next level!

See: E-Business Suite Support Analyzer Bundle Menu Tool (Doc ID 1939637.1)


Tuesday Sep 15, 2015

New and Improved OTM Analyzer - Version 200.1 is now available!

A new and improved OTM Analyzer  has been released!  It is easier to read, and easier to locate any areas of concern.

Oracle Transportation Management's analyzer includes features such as collapsible sections, file name includes time, subsections with Show More are limited to 200 rows and improved formatting.  Some of the sections include: Agent Health Checks, System Health Checks, System Transaction Checks and Process Control Request/History Check. Each contain several subsections of information with warnings.

Download the latest version from OTM Analyzer script for Analysis and Performance Monitoring, Doc ID 1579683.1.

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Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

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