By LuciaC-Oracle on Dec 24, 2013
Wishing all our readers our good wishes for this holiday season and looking forward to 2014!
From all the team at EBS Support.
Do you use the My Oracle Support Communities? Sometimes it is hard to tell if you got the information you needed! As the person asking the question, you can let the community know which replies you found correct and which ones were helpful.
By marking replies correct or helpful, you make it easier for community members to find replies that might help them in a similar situation, since your designation will change the background color of the reply to make them stand out. In addition, you are rewarding the member who posted the reply with points.
In each reply to a question, extra options are visible to the person who posted the question. At the bottom of the reply, you can select either “Helpful Answer” or “Correct Answer.”
The time you take to mark your question as answered provides value to the community and expresses appreciation to the person who provided the answer that solved your problem or gave you new insight on an approach.
You may find other members follow your example, making it easier for you to find the answers you need in discussion threads too!
Read more and watch the short video in Doc ID 1180503.1 which will tell you all you need to know about helpful and correct answers.
Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.