As a My Oracle Support E-Business Suite Community Manager, I often wonder how businesses are using the power of social in their work practice. With the constraints on resources, time and location, it begs the question…"Are we leveraging the tools we have available to work smarter?"
One such tool is the My Oracle Support E-Business Suite (MOSC) Community. What's better than collaborating with people who have already encountered similar challenges, questions or issues? Why not tap into their experience and knowledge? Not only that, but as an Oracle employee, it is important for me to share insights gained working with customers, development, and other support engineers. The community offers that virtual space supporting various roles, experience levels and knowledge exchange.
Oracle has been hard at work improving the overall community experience. If your experience with the new platform was a bit "clunky" or you struggled to find the right community to ask questions, we hope these added features will improve your overall experience.
Customer driven improvements include: