Tuesday Sep 25, 2012

Don’t miss the Procurement Webcast for AME on October 30th, 2012

Procurement support is pleased to announce a new webcast covering the topic ‘Approval Management Engine (AME) Setup, Use and Troubleshooting’.  This one hour session will include the topics:

· Basic Setup: Setup and how the default approval list is built in AME

· Diagnostic Steps: Running the Test Workbench and accessing and review of Log Files, approval workflow and debug

·  Example of an AME setup to include defining attributes, conditions, action types and rules

A short, live demonstration and question and answer period will be included.

October 30, 2012 at 3:00 pm Cario / 1:00 pm London / 06:00 am Pacific / 7:00 am Mountain / 9:00 am Eastern

From MyOracleSupport see Doc ID  1456150.1 for further details and sign up.

Tuesday Sep 18, 2012

Procurement Search Helpers

To access all our Procurement Search Helpers see Doc ID 1391332.2 our Procurement Information Center Index, then click on Purchasing under Procurement Suite.

Here you will see links to our Procurement Search Helpers:

Search Helpers provide a collection of solutions based on the symptoms you enter. Try these before logging a Service Request.  If you are not sure how to use Search Helpers, click on 'About this Note' in each document.

Current Procurement Search Helpers:

Doc ID

Search Helper Title

1361856.1

 EBS : Purchase Order and Requisition Approval Search Helper (In Process or Incomplete Status)

1377764.1

EBS : PO Output for Communication / Supplier Notification Issues Search Helper

1364360.1

EBS : Requisition To Purchase Order Search Helper

1369663.1

EBS : Purchase Document Open Interface and API Search Helper

1391970.1

EBS : Search Helper for RVTII-060 Errors in Receiving

1394392.1

EBS : Purchasing Buyer Work Center Search Helper

1470034.1

EBS : Document Control Issues Search Helper

Wednesday Sep 05, 2012

R12 Diagnostic Script for Purchasing Encumbrance Issues

Do you have a Release 12 Purchasing document with an accounting encumbrance error?  Get all the relevant data in one step using the new diagnostic in DOC ID: 1483743.1 -  ‘R12: Diagnostic Script to help troubleshoot Purchasing Encumbrance Issues’.   Avoid the back and forth pinging with support for data collection.   Query the document id in My Oracle Support and add it to your Favorites using the star icon for quick access.

The note includes when to use the script and how to use it.  The script will produce a user friendly html output that contains information relevant to encumbrance issues, along with some data validation checks to identify common data corruption issues on your document.  For example in this one diagnostic it will provide information on the following:

Ø Cross Product Setup

Ø Document Data Dump

Ø Funds availability

Ø Subledger accounting information

Ø GL and AP Invoice Data

Ø Debug and Trace

This output is ideal for self service, as it provides known issues in the Data Validation section (related to the document) with links to key documentation.   Or the report can be uploaded to support when logging a Service Request.

To see more about the diagnostic, attend our September 11, 2012 Webcast ‘Overview of Procurement Patching and New Tools for Issue Resolution’.  Visit Doc ID 1479718.1 to signup.  Note: This topic will not be listed as it has been just added.

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