By LuciaC-Oracle on Dec 04, 2013
In Depot Repair one real-life scenario is that an item that is returned for repair turns out to be unrepairable. This often causes headaches in modelling the transactions in the Depot Repair application, because originally the item was transacted back with the expectation that it would be returned to the customer.
Take a look at Doc ID 1599209.1 which has step by step instructions on what to do in Depot Repair to ensure that your system transactions match the real-life scenario. Watch that headache go away!