Recent improvements we've made to our site
By Chris J. Mason on Nov 29, 2007
We'd like to let you know about some of the recent improvements we've made to our site...
As any user of docs.sun.com in recent months can tell you, we've been plagued by performance problems. We know it's been painful and we thank you for sticking by us as we worked to fix the problems. We can finally state with confidence that you will be seeing improved performance on the site from this time forward. What have we done to fix things? We've done several things: upgraded our hardware, moved to a new hosting facility, and determined that our most recent issues were due to a very hard to track-down firewall configuration issue.
New Feedback Mechanism:
As of last week, we've improved our ability to process your specific site feedback via the Send Comments link on the home page. We've put in place a different mechanism that allows us to better filter out spam and more quickly get to the heart of the issues our users are experiencing. We've also got a better process in place for responding to your comments, so you can rest assured that your feedback will not go unnoticed and unanswered.
And now turning our attention to Search...
Back in July, we implemented a new search mechanism on the site. Some have told us that they really like the new search functionality. Other feedback has been decidedly negative. We'd like to know what you think. Are you finding what you need using our new search mechanism? If not, what would you like to see work differently? Again, please post specific search bugs to the feedback link we've given above. We'd like to use the blog to gather overall impressions of what's working well and what's not with the new search mechanism.
Over the next month or so, we'll be evaluating whether changes need to be made to search, and, if so, what we can do to make them happen for you. Your feedback is important. Please chime in.