New on docs.sun.com: Recommended Offers


You may have noticed something new on www.sun.com recently, the
innovative "Recommendations for You" component (we call it the
"carousel") at the top right of most pages. This is the latest
manifestation of the Sun Machine Learning Engine (Project "SMILE"),
Sun's own predictive analytics system.



We're adding the carousel to docs.sun.com in order to expose our
visitors to personalized offers such as free white papers, webinars, and
downloads that you might not otherwise see. We hope you find this new
service helpful and beneficial in surfacing relevant content from Sun's
vast web properties.


Frequently Asked Questions



  • Q: Are you recommending specific documentation on docs.sun.com?

    A: No, these are offers of content outside docs.sun.com that may be of interest to you.

  • Q: So why is this on docs.sun.com?

    A: Our site gets a lot of visitors, many of whom are current Sun
    customers. It's important to Sun's business (and our customers) to
    expose as wide a range as possible of potentially valuable
    solutions, products, services, training, and promotions. 

  • Q: On what do you base the recommendations?

    A: For return visitors, we base recommendations on your visit history
    to Sun web sites. For new visitors and those who opt out of data
    aggregation, recommendations are based on the contents of the web
    page(s) you are viewing. As we base recommendations on anonymous
    cookies, your experience may vary if you use different computers and
    browsers.

  • Q: Can I opt out of having my web visit history recorded?

    A: Absolutely, Sun takes your privacy seriously. To opt out of (or into) data aggregation for recommendations, visit the Privacy Navigation page. 


  • Q: What if I don't want to see the recommendations?

    A: At the top of the carousel, click the "X" or "Close Recommendations"
    to close it -- it will stay closed for the duration of your visit.
    (When you start a new browser session, it will open again so you can
    see the latest content and recommendations.)



If you have any questions or comments about this new feature, please
send us your feedback to dsc-customer-feedback@sun.com


Thank you,


Sue Kober
Program Manager 

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