SunSolve & Patches & Webcasts, Oh My

So the latest buzzword in technical writing is new media. Everyone wants technical writers, in addition to writing documentation, to create webcasts and digital video from which our customers can follow a procedure. I'm good with that. (My mother always tells me I've got a face for the silver screen.) So I'm on my way to making a video of a new deployment scenario for Access Manager 7.1. First step: download Directory Server 6 and its corresponding patches. So where do I go for these patches? Where else but sunsolve.sun.com, the external patch repository. I've had an account there for years, downloaded patches innumerable times, and had no issues doing it...until today.

No matter what I tried, I got this error. When I read the Help section I found out that you must now have a contract to download most patches. Understandable since we are giving the software away for free. I had to email a number of people until I found the URL for sunsolve.central.sun.com from which I was able to download the patches I needed. (This web site is on the Sun intranet and will not be available to everyone reading this.)

I'm a completist so I was disappointed that my video will not include a SunSolve download. Maybe someone can write a script that recognizes a Sun ID and/or email address. Then we can put Sun Java System Access Manager in front of it, write a policy, and restrict access to those with Sun credentials and contracts. Hey, that's a plan!

As usual I wanted to end with some entertainment but strangely enough I couldn't find a clip of the famous Lions and Tigers and Bears Oh My sequence from the 1939 film, The Wizard of Oz; I did though find this visual mashup of the movie with video from the original production of the musical Wicked. The song is the Act 1 closer, Defying Gravity, and seeing it again still gives me goosebumps. Enjoy!

Comments:

'fraid to say, you didn't get that error because the patches are now contract-only, you got it because the sunsolve web-site hasn't worked for weeks
Seems like Sun isn't absolved from having idiots on its staff, but ironic for such a 'technically aware' company, don't you think ?

Posted by Nopatches All This Week on August 18, 2007 at 10:17 AM PDT #

Paragraph 1: I found that out after I wrote the entry.

Paragraph 2: No comment.

Posted by docteger on October 23, 2007 at 07:18 AM PDT #

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