Seeing this post from Dr. Jim Anderson brought to mind Nicholas Carr’s 2003 article “IT Doesn’t Matter” in the Harvard Business Review. While Carr’s claim put him on the map, it’s pretty clear seven years later that IT does indeed matter. But Anderson raises an interesting point:
IT has no equivalent accreditation system. Langer points out that the field of IT is lacking any sort of professional body that could provide its stamp of approval for how an IT department is run or what goals it chooses to focus on. Although such an organization may be a long way off, in the near term IT at least needs to do a better job of getting the message across to the CIO about IT actually does.
One thing is certain: the gap between the business and IT sides of the house doesn’t appear to be getting any narrower, and the seems to always come back to communication.
(h/t to Pratul Sharma for finding the article.)