Thursday Apr 02, 2015

Demantra Installing 12.2.4.1 as SYS or SYSTEM Installer Fails or is Failing

We are aware of a bug that might raise an error during the installation of the 12.2.4.1 Generic Patch recently released.

In some cases, when using SYS as the DBA user and “Enable Automatic Table Maintenance” checkbox has been checked, sys_grants.sql script which is being
run as part of the installation may fail.

sys_grants.sql is using an internal function in with a specific combination of hardware/platform may generate invalid value.

Run the installer using SYSTEM and not SYS, then, after the installation completes, replace sys_grants.sql with the attached file and run it as sys.
Make sure to add “TRUE” as the 4th parameter.

For example:

@sys_grants.sql DEMANTRA ACL_DEFAULT ACL_DEFAULT TRUE

This has been addressed in release 12.2.5.1.

Also:

Uptake of VCP 12.2.4.1 is mandatory for all VCP and Demantra 12.2.4 installations.

Are you already at 12.2.4.1?

Demantra 12.2.4.1 has a new required patch 19945449, ARU# 18420277, Demantra patch 12240066 - is now available. It was discovered that the engine throws a segmentation fault while running CDP consumption profile.  Please see the additional information in the readme Notes.

Reference Notes:
Oracle Demantra Post Release 12.2.4.1 Mandatory Patch Application - Patch 19945449 (Doc ID 1960180.1)
Demantra 12.2.4.1 Cumulative Patch. This CU is Specifically for r12.2.4.1. There are 13 Issues Patched and or Improved. (Doc ID 1952805.1)
Oracle Demantra Release Notes for Release 12.2.4.1 (Doc ID 1947062.1)
Demantra Release 12.2.4.1 Known Upgrade and Known Product Issues with Workarounds (Doc ID 1948769.1)
Oracle Demantra Demand Planning Announcing New Release 12.2.4.1 is Now Available (Doc ID 1948684.1)
Troubleshooting Demantra 12.2.4.1 Installation (Doc ID 1986634.1)

 

Thursday Oct 23, 2014

Oracle Demantra 12.2.4 RDBMS 12C Important Updates to Consider

Hello Demantra Customer!   Are you considering an upgrade to you Oracle Demantra software?  Are you implementing Oracle RDBMS 12C with Demantra?  There are critical MOS notes that you may want to review.

  • 12.2.1, 12.2.2, 12.2.3 and 12.2.4 Install Upgrade ADVISOR: Demantra (Doc ID 1664177.2)
  • DEMANTRA WARNING Have you OR are you Planning to Upgrade to Release 12.2.2? Upgrade from 12.2.2 to 12.2.3 or 12.2.4 Collections EP Load is Failing ORA-20002, ORA-00001, ORA-06512 (Doc ID 1917715.1)
  • Upgrading to Demantra 12.2.4? Here are current known issues from Demantra Development, Proactive Services and Oracle Support (Doc ID 1928367.1)
  • Demantra Startup Times can be Longer When Running Demantra on Oracle 12c RDBMS due to RDBMS Defects (Doc ID 1937616.1).

Thursday Jul 24, 2014

Demantra 12.2.x Focusing on 12.2.3 Install, Upgrade, Operation Bug Fixes and Best Practices

Hello Demantra Customers! 

There is a new r12, focusing on r12.2.3, MOS note that summarizes all known issues as of 24-Jul-2014.  Quickly review the
problems and solutions to help you save time!

See Demantra 12.2.x Focusing on 12.2.3 Install, Upgrade, Operation Bug Fixes and Best Practices.  Known Issue Summary (Doc ID 1910650.1).

Monday Feb 24, 2014

Announcement: Oracle Demantra 12.2.3 Available

We are excited to announce Oracle Demantra 12.2.3 is now available for new and existing customers.  All customers who are not incorporating Demantra with other VCP products are welcome to upgrade without any restrictions.  Customers who are using Demantra in conjunction with VCP products will need to upgrade VCP to 12.2.3.
Demantra 12.2.3 encompasses the same functional scope as Demantra 12.2.2 with additional security and functional bug fixes.

Demantra 12.2.3 will work with JD Edwards EnterpriseOne 9.1 using the AIA 11.4 for the Value Chain Planning Base Integration Pack.
Demantra 12.2.3 will only work with VCP 12.2.3.
Demantra 12.2.3 and VCP 12.2.3 will work with EBS 12.1.3 or EBS 12.2.3.
Please review the release readme and all 12.2.3 documentation carefully to determine content details for this patch. You can also find documentation in the Demantra Documentation Library on My Oracle Support (note 443969.1).

The release is currently available on My Oracle Support (formerly known as Metalink) as Patch 17921238.
Release will be available from e-delivery in a few weeks.

It is recommended for all customers who are on 12.2.1 or 12.2.2 to upgrade to 12.2.3 at earliest convenience.   Please do not upgrade to 12.2.2 and then 12.2.3.

Friday Dec 20, 2013

Demantra Platform or Application Upgrading - Program Manager Recommendations

Hello Demantra Customers!  Are you planning on an upgrade?  Should you follow a platform or application upgrade path?  MyOracleSupport (MOS) Note 1609763.1 delivers high impact information from the Demantra Program Management Office (PMO).  Take a look, it will help you make an informed decision for your upgrade path.    Regards!   Jeff

Monday Nov 25, 2013

New Demantra Version 7.3.1.5 - REPLACES - Existing 7.3.1.5

Hello!

A new version of Demantra 7.3.1.5 has been released and we want to ensure that all customers/partners who are using 7.3.1.5 uptake it.

This version is meant to replace the existing 7.3.1.5 some of you may have installed.

Regards!  Jeff

 

Thursday Aug 08, 2013

Worksheet Issues During or After Upgrade?

 Proactive action During/After an Upgrade may help.  Please review the following:

  1. Clean the Java cache by deleting the Java cache windows folder 
  2. Set the Java console debug mode to '5'
  3. Reproduced the issue
  4. Review the Client Java console
  5. Review the collaborator.log
  6. Produce an action plan

Thursday Jun 27, 2013

Demantra Implementation Tip Windows and Unix or Linux

Hello!  Are you implementing using a third party or consulting resources?  

Recently we have seen some cases where customers no longer have a windows installation.  After the initial install and configuration, once the instance has gone live, the windows install is either deleted or most likely no longer with the customer as the same was installed on the implementers' laptop to start with. As a result when support comes back requesting the customer to apply a patch and/or upgrade they do not have a windows installation.  This has started happening after Oracle Demantra gave them the option to configure the engine on Unix. 

Workaround:

It is advisable that the customer keep their Windows installation intact for further patching and/or upgrade.  It is aslo possible that the implementer had installed Demantra on his Windows box and you do not have access to it any more.  It is possible that with the web and engine on Unix, and the silent installer having downloaded all the executable for Business Modeler, to work on the User's client machine, you may no longer need the windows install.

I have not tested the above 

Wednesday Dec 05, 2012

Demantra Engine on Linux or Unix Failure Hanging Error Not Starting Debugging Install and Configuration Checklist

Did you know that there is a 21 point checklist to ensure that your engine will run correctly?   Check out note 1086704.1 in My Oracle Support.

 

Regards!

Monday Feb 27, 2012

Demantra Performance and Install/Upgrade Questions

Hello!  We are reworking this blog to specifically focus on Demantra performance and install/upgrade issues.   When reviewing you will find articles, such as the following, added on a frequent basis.   Questions are welcome.   Regards!   Jeff

Monday Jan 16, 2012

7.3.1.2 is Available

See Oracle Demantra Release Notes for Release 7.3.1.2 (Doc ID 1386864.1) for details.

Monday Nov 14, 2011

Upgrading/Installing Demantra 7.3.1.1? Check this out!

Here is a summary for relase 7.3.1.1 install/upgrade/features

  • Data Preservation Setting for General Levels 
  • Deploying Demantra Application Server 10g 
  • Important upgrade Information 
  • Known upgrade issues 
  • Mozilla Firefox Browser 
  • Installer Issues 
  • Reviewing / Simulating General Level Data Such as CTO Base Model Demand 
  • Failure Rate Calculation 
  • Demantra SSL Client Authentication and Java 6 
  • CTO functionality does not work in release 7.3.1.1 after upgrading from 7.3.0 using the ‘Platform Upgrade Only’ option. 
  • User Privileges and Export Worksheet to Excell 
  • Cookie Attribute Causes Logging Issue in Worksheet 
  • List of bugs fixed in 7.3.1.1

See the following for details.

  • Demantra 7.3.1.1 Install / Upgrade Known Issues, Notes, Guidance, Defects, Workarounds (Doc ID 1370518.1)
  • Related Documents For Demantra Version 7.3.1.1 And If Demantra Supports The Required Stacks (Doc ID 1367141.1)
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