SunLibrary & My Blog
By dcb on Mar 10, 2005
Now here is an interesting request.... a library seeking source information from a blogger. Cool! My colleagues at SunLibrary are doing a great job of adapting their services to continue to be relevant and valuable in a world that has new primary channels to satisfy information discovery and access.
Scott - regarding your request (below) - I'm happy to help. Gartner published this information in the following Research Note:
IT Process Maturity, Research Note DF-08-6312, July 22, 1999.
The graphic can also be found on p.18 of Sun's Blueprint on "Operations Management Capabilities Model". Your client might want to review this excellent paper, as it also discusses related maturity studies. They can find it here: http://www.sun.com/blueprints/0205/819-1693.pdf
My name is Scott Brown. I am an Information Specialist and Researcher with SunLibrary.
I was wondering if you knew the source for the Gartner table you have there - I have a requester who's interested in finding the source of that information. Can you please let me know?
Thank you in advance for your help,