Oracle Support Master Note on Oracle Universal Installer (OUI) for installing Oracle Database Software

For the most current information, please refer to :
(Doc ID 1157464.1) Master Note on Oracle Universal Installer (OUI) for installing Oracle Database Software


Oracle Universal Installer - Version and later
Oracle Database - Enterprise Edition - Version and later
Oracle Database - Standard Edition - Version and later
Information in this document applies to any platform.


This Master Note is intended to provide an index and references to the most frequently used My Oracle Support notes with respect to Oracle Database Server and this note in particular provides general information on Oracle Universal Installer (OUI).
This includes the following categories:

How to
Known Issues
Using My Oracle Support Effectively
Generic Links


This note is intended for junior through expert level of expertise for Oracle software administration.

This note serves as a guide for Oracle Universal Installer (OUI) with respect to Oracle Database Software.

It is applicable only to Oracle Database Server or Client.

It is NOT applicable to Application Server or E-Business Suite or any other Oracle Product.

It will cover the following versions:

Oracle Server - Version: 9.2.0.x though 11.2.0.x


OUI User Guides


Note 458893.1 Oracle Universal Installer (OUI) FAQ
Note 757964.1 Oracle Universal Installer ( OUI ) Error Messages and Solution Reference List
Note 403212.1 Location Of Logs For Opatch And OUI
Note 454442.1 11g Install : Understanding about Oracle Base, Oracle Home and Oracle Central/Global Inventory locations
Note 820135.1 What Does -ignoreSysPrereqs Ignore When Invoking runInstaller?
Note 787598.1 Standalone Prerequisite Check using OUI to Avoid Failures during 10g and 11g Installation
Note 884232.1 11gR2 Install (Non-RAC): Understanding New Changes With All New 11.2 Installer

How To

Note 269837.1 How to trace OUI
Note 400227.1 How To Install Oracle RDBMS Software On Itanium Servers With Itanium2 (Montecito, Montvale, Tukwila....) Processors
Note 459360.1 How To Do The Prerequisite/Conflicts Checks Using OUI(Oracle Universal Installer) And Opatch Before Applying/Rolling Back A Patch
Note 885643.1 How to install 11gR2 Database/Client Software in Silent mode without using response file

Known Issues

Note 258137.1OUI hangs while installing patchset on Linux cluster
Note 266617.1Oracle Universal Installer (OUI) may appear and then disappear on Windows 2000 with Service Pack 4
Note 390803.1Oracle Universal Installer Fails Due To `line 2: cd:/oui/bin/linux: No such file or directory` Error
Note 435943.1 OUI Not Reading Oracle_home_name Variable
Note 757964.1 Color problems using Exceed for OUI (Oracle Universal Installer)
Note 468051.1 OUI-15038 Occurs During Oracle Universal Installer's Product Specific Prerequisite Checks
Note 559859.1 While Cloning Oracle9i Release 2 (9.2.0.x), OUI Fails With "Exception in thread "main" java.lang.NoClassDefFoundError: oracle/sysman/oii/oiic/OiicInstaller"
Note 885609.1 11gR2 OUI warning: Please run the command '/deinstall/deinstall' to deinstall this OracleHome
Note 969497.1 During An 11gR2 (11.2) Installation On Solaris, OUI Performs A Prerequisite Check For The Optional Patch 124861-15 And Fails If It Is Not Installed
Note 980602.1 The Installer (OUI) Detects Processes Running on ORACLE_HOME on AIX 6.1 TL04 SP1
Note 1086063.1 PRVF-7531 - Oracle 11.2 Prerequisite Checks fail
Note 1162824.1 Installing Oracle On AIX Hangs At Prereqs Check
Note 1245784.1 Installing Component using Installer from 11.2 ORACLE_HOME Fails with OUI-10150
Note 1267137.1 patchset installer crashes with INS-07003 and INS-07009
Note 1292921.1 While Installing 11.2, OUI Fails With "Error in starting the service. The service OracleMTSRecoveryService was not found"
Note 1367658.1 11.2 OUI does not use the $TEMP variable for CV_DESTLOC during a single instance installation

Using My Oracle Support Effectively

Note 868955.1 My Oracle Support Health Checks Catalog
Note 166650.1 Working Effectively With Global Customer Support
Note 199389.1 Escalating Service Requests with Oracle Support Services
Note.736819.1How to Log Good Service Request for Oracle Universal Installer (OUI) issues?

Generic Links

Note 854428.1 Patch Set Updates for Oracle Products
Note 1061295.1 Patch Set Updates - One-off Patch Conflict Resolution
Note 268895.1 Oracle Database Server Patchset Information, Versions: 8.1. 7 to 11.2.0
Note 161549.1 Oracle Database Server and Networking Patches for Microsoft Platforms
Note 161818.1 Oracle Database (RDBMS) Releases Support Status Summary

Information on Security Patch Updates (SPU's)

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