Monday Mar 03, 2014

ORAchk Health Checks for the Oracle Stack

ORAchk includes EXAchk’s functionality and replaces the popular RACcheck tool, extending the coverage based on prioritization of top issues reported by users, to proactively scan for known problems within:

  • E-Business Suite Financials Accounts Payables
  • Oracle Database
  • Sun Systems

ORAchk features:

  • Proactively scans for the most impactful known problems across your entire Engineered System as well as various layers of your stack
  • Simplifies and streamlines how to investigate and analyze which known issues present a risk to you
  • Lightweight tool runs within your environment; no data will be sent to Oracle
  • High level reports show your system health risks with the ability to drill down into specific problems and understand their resolutions
  • Can be configured to send email notifications when it detects problems
  • Collection Manager, a companion Application Express web app, provides a single dashboard view of collections across your entire enterprise

ORAchk will expand in the future with more high impact checks in existing and additional product areas. If you have particular checks or product areas you would like to see covered, please post suggestions in the ORAchk community thread accessed from the support tab on the below document.

For more details about ORAchk see Document 1268927.1

Friday Feb 21, 2014

Help! - Looking for Oracle Database support information and tools?

Help! - Looking for Oracle Database support information and tools?

• Want to ensure your system runs as smoothly as possible and you are alerted about potential issues before they actually occur?
• Looking for an interface that guides you through the issue analysis and provides resolution recommendations - fast and whenever you need it?
• Need a tool that guides you through specific symptoms and offers solutions or workarounds?
• Not being able to find the information at your finger tips when you need?

If you answered at least one of the above questions with YES, then have a look at
Oracle Database Resource Portfolio (Doc ID 1573428.2)

This index document references a great amount of resources using tabs for easy and quick navigation.

The Support Tools section provides links to tools for
• Proactive monitoring and verifying the 'health' of your system
• Collecting relevant information if and when an issue occurs that requires troubleshooting and analysis.

Each of the product related tabs offers access to relevant product area specific information such as
• Premium Knowledge Content
• Best Practices
• Troubleshooting tools and document
• Healthchecks

Go on! Review this document today and bookmark it, so you have it always at your finger tips.

Are we missing any important resources from this index document? Add a comment to let us know.

Thursday Jan 09, 2014

Oracle Database 11g Release 2 - Patchset availability

DB patchset (Patch 13390677) has been released on

  • Linux x86-64
  • Linux x86
  • Solaris on SPARC (64-bit)
  • Solaris x86-64
  • HP-UX Itanium
  • IBM AIX on Power Systems
  • Microsoft Windows x64 (64-bit)
  • Microsoft Windows (32-bit)
  • HP-UX PA-RISC (64-bit)
  • IBM: Linux on System z

Additional details about list of bug fixes and known issues is available via My Oracle Support

New features are listed in

Monday Dec 16, 2013

Oracle Database Support News - your monthly guide to Database support information

Oracle Database Support News - your monthly guide to Database support information

Want to keep up-to-date with the latest Database Support News as well as accessing interesting technical Database articles?

Check out the monthly Oracle Premier Support - Oracle Database Support News (Document 230.1) for content such as
  • Feature Article: discussing a technical topic, best practice, new support tool or new features in a release
  • Database Technology Updates: providing up-to-date information about the current database releases such as release schedule, known Issues, relevant My Oracle Support documents as well as release information about other Database Technology related products.
  • Support Tips: including Top 10 documents, upcoming advisor webcasts, My Oracle Support updates and new or updated My Oracle Support documents.

Use Oracle Database Support News Archive (Document 1284265.1) to look up previous versions or find a specific feature article on a certain topic for example

  • Oracle Database 12.1 Install New Features and Changes Administering ASM Diskgroup Space Efficiently
  • Patch planning made easy with Enterprise Manager 12c Enterprise Manager 12c
  • Frequently Asked Questions: A-Z of Relinking RDBMS Oracle Home
  • Recovery Manager (RMAN) Tips, Tricks and Pitfalls
  • and many more...

Don't delay and bookmark Database Support News today so you always access the latest edition!   

Sunday Apr 07, 2013

Oracle Support Social Media and Communities

Oracle Database support also has a Facebook page and Twitter account!

We invite you to follow / like us here and get the latest information on hot topics and database support news:


Twitter:  @OracleDBsupport


News and Troubleshooting tips for Oracle Database and Enterprise Manager


« April 2014