Note to Sun: Call Michael Dell

Dell has started a new web site that is pretty cool, definitely Web 2.0: Dell IdeaStorm. Anyone can post a product idea that they would like Dell to implement. Then, users can vote continuously for their favorite ideas, which are displayed in order of popularity. Guess what the most popular idea is? PCs with pre-installed Linux (75,000 votes). And the second most popular? Pre-installed OpenOffice (46,000 votes). 

This is huge. I can't imagine a better way to promote OpenOffice as a corporate standard. It's already hit the news media. I hope Dell listens to their own users, and I hope Sun follows up on this opening. Simon Phipps has already blogged about it, and I hope the idea reaches the right ears.

Comments:

Dell, Improve your telephone support system, reduce the waiting time get the correct person on the line,got transferred a couple of times without success. Called the local kiosk for some information the recorded answering service informed me that Bill was helping other clients, leave your telephone no and I will call you back in the next five hours. I am still waiting for somebody to call.xto them. Ask Mr Dell that he should try to call Dell support system.If an airline company would have such a system they would be out of business Sincerely, P vanden muysenberg, Detroit

Posted by paul van den muysenberg on February 23, 2007 at 10:30 PM PST #

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