Wednesday Sep 25, 2013

Oracle GoldenGate AppAdvantage in Action at Land O’Lakes, Smuckers, and Veolia Water

On Tuesday at OpenWorld we had the honor to host a panel with GoldenGate customers: Land O’Lakes, Smuckers, and Veolia Water. Besides giving us yummy nutrition and healthy water, these companies have another aspect in common. They all use GoldenGate to boost their ERP application.

Veoila Water’s Pierre Kerrinckx came from their HQ in France for this panel and spoke to us about the database migration project for their JD Edwards ERP system. Using GoldenGate Veolia was able to migrate from Oracle Database 10gR2 on Aix 5.3 Oracle 10g R2 to Oracle Database Aix 7.1 Oracle 11g R2 and did so with only 2 hours of interruption to JD Edwards end users. Pierre mentioned, the other benefit of GoldenGate was the ability to switch back to the old environment if needed.

Land O’Lakes’ Mark Kohls talked about their use of GoldenGate for their JD Edwards ERP system supporting the Purina business line. Land O’Lakes had to migrate enterprise-wide JDE Xe ERP system to new database and application server platform with minimal downtime to the business. While their goal was to have less than 8 hours of downtime, with GoldenGate they limited downtime to 30 minutes.

Both Veolia and Land O’Lakes used GoldenGate in an Active-Passive fashion, meaning that the new environment was not used simultaneously with the old one, and the users migrated all at once. GoldenGate provides Active-Active migration model too, if the company prefers to do a phased migration and truly zero downtime.

Smuckers's Neal Indermuhle had a different story to share. He talked about operational reporting for their critical Oracle E-Business Suite and how using Oracle GoldenGate helped the company to achieve the near real-time data they need in making critical business decisions. Neil shared that the replication latency averages less than 10 seconds and Oracle GoldenGate Veridata is leveraged to validate synchronization.

I would like to thank Pierre, Mark, and Neal for sharing their best practices, and taking tough questions from the audience. If you would like to learn more about Oracle GoldenGate’s solutions for JD Edwards, E-Business Suite and other key Oracle Applications please check out our new resource center with recorded video presentations and detailed white papers.

Before I get ready for another full day at OpenWorld tomorrow I would like to leave you with the key GoldenGate sessions we have lined up for Wednesday:

Best Practices for Integrating Oracle GoldenGate with Oracle Active Data Guard (CON8500)
Wednesday, September 25, 2013 at 10:15AM-11:15AM PT
Moscone South – 104

Powering Solutions for Oracle Applications with Oracle GoldenGate (CON8897)
Wednesday, September 25, 2013 at 11:45AM-12:45PM PT
Moscone West – 2024

Integrated Apply for Oracle Database: Scalable Replication with Oracle GoldenGate (CON8198)
Wednesday, September 25, 2013 at 5:00PM-6:00PM PT
Moscone North – 131

Friday Sep 20, 2013

Must-Attend Oracle GoldenGate sessions at OpenWorld

 We are very excited for a great event next week. In my last couple of blogs I gave overviews of what is lined up in the Data Integration track. Today I’d like to highlight some of the other key Oracle GoldenGate sessions in case you missed them in our Focus On Data Integration document.

 Obviously the Oracle GoldenGate: New Features and Product Strategy (CON8867) session on Monday at 12:15PM in Moscone West – 2024 is a must-attend session for the GoldenGate community. You will hear the latest features and the roadmap.

If you are currently evaluating high availability solutions then the session “Continuous Availability with Oracle GoldenGate: Best Practices from Comcast” will help you greatly. You’ll get to hear best practices from Comcast on how they implemented four-way and three-way multimaster (active-active) replication architectures using Oracle GoldenGate. You can see how they were able to perform zero downtime system maintenance activities such as patching and upgrades of the operating systems and relational databases supporting critical business operations.

Continuous Availability with Oracle GoldenGate: Best Practices from Comcast (CON8951)

Monday at 12:15PM PT Moscone South – 300

 On Tuesday the session “A Panel of Masterminds: Perspectives from Oracle GoldenGate Customers” will feature a customer panel made up of enterprise architects and other data integration professionals to discuss how they revolutionized their business using Oracle GoldenGate. This interactive session will provide examples of how Oracle GoldenGate supports critical Oracle Applications such as Oracle E-Business Suite and JD Edwards.

A Panel of Masterminds: Perspectives from Oracle GoldenGate Customers (CON8898)

Tuesday at 3:45PM-4:45PM PT Moscone West – 2024

Data integration is not simply replication and in many instances it requires real-time ETL capability. Oracle GoldenGate and Oracle Data Integrator work together for improved data integration agility. In the Hands-On-Lab “Combining Oracle Data Integrator and Oracle GoldenGate”, specifically designed for developers, DBAs, and architects, you will hear best practices for using Oracle GoldenGate and Oracle Data Integrator together to perform real-time ETL. Attendees will experience and hands-on walkthrough on how to configure Oracle GoldenGate from Oracle Data Integrator Studio

 Hand-on-Lab: Combining Oracle Data Integrator and Oracle GoldenGate (HOL10144)

Tuesday at 3:45PM Marriott Marquis – Nob Hill AB

Oracle GoldenGate and Oracle Active Data Guard are two powerful technologies that can be implemented together seamlessly. On Wednesday you can learn how these two technologies can work together in the session “Best Practices for Integrating Oracle GoldenGate with Oracle Active Data Guard”. For Oracle Database customers incorporating data integration with high availability, this session is a can’t miss!

Best Practices for Integrating Oracle GoldenGate with Oracle Active Data Guard (CON8500)

Wednesday 10:15AM PT Moscone South – 104

 For E-Business Suite, Oracle BI, and Oracle Coherence customers a great session awaits you on Wednesday: “Powering Solutions for Oracle Applications with Oracle GoldenGate” will cover E-Business Suite platform migrations and operational reporting, Oracle BI real-time reporting, and Oracle Coherence hot caching. This is a great opportunity to learn how Oracle GoldenGate can extend capabilities with your business applications

Powering Solutions for Oracle Applications with Oracle GoldenGate (CON8897)

Wednesday 11:45AM PT Moscone West – 2024

 On Thursday we will start with the session “Oracle Management Pack for Oracle GoldenGate: Product Update”, which will cover the latest features and enhancements to managing and monitoring GoldenGate.

Oracle Management Pack for Oracle GoldenGate: Product Update (CON9105)

Thursday 11:00AM PT Moscone West – 2012

 In the session “Deploying Oracle GoldenGate with Multitenant Container Databases” you can learn how Oracle GoldenGate can be deployed to capture and replicate changes using Container Databases (CDBs) and Pluggable Databases (PDBs) introduced in the Oracle Database 12c multitenant architecture. Our experts will also provide Oracle GoldenGate configuration recommendations for common and advanced deployment models within the multitenant architecture.

Deploying Oracle GoldenGate with Multitenant Container Databases (CON8499)

Thursday 2:00PM Moscone South – 200

A key use case for GoldenGate is providing zero downtime, and low-risk database upgrades and platform changes. “Cross-Platform Database Upgrades with Oracle GoldenGate” will cover database upgrade scenarios and how you can leverage Oracle GoldenGate and Oracle Data Guard technologies to achieve your upgrade goals. In addition, you will learn how to take advantage of Oracle Advanced Customers Support Services to help you complete your business-critical upgrades while achieving high availability.

Cross-Platform Database Upgrades with Oracle GoldenGate (CON4286)

Thursday 2:00PM Moscone South – 305

As every year GoldenGate team offers a set of strong hands-on-labs. “Deep Dive into Oracle GoldenGate” hands-on-lab’s focus is to provide an overview of the Oracle GoldenGate architecture and then allow attendees to instantiate a secondary database that can be used for disaster recovery or a reporting instance. Hope you can join this session and see firsthand how easy Oracle GoldenGate is to use and how it can be a very valuable technology solution for your organization.

Deep Dive into Oracle GoldenGate (HOL10026)

Thursday 11:00AM Marriott Marquis – Nob Hill AB

Oracle GoldenGate customers looking to take control of their Oracle GoldenGate deployments must attend our Hands-On-Lab session “Deep Dive into Oracle GoldenGate Monitor”. This lab will focus on our complementary product Oracle GoldenGate Monitor, designed to deliver end-to-end visibility into Oracle GoldenGate instances across the enterprise. Attendees will learn about key features including automatic heterogeneous solution discovery, persisted monitoring points, display of replication elements, lag graphs, and creation of alerts.

Deep Dive into Oracle GoldenGate Monitor (HOL10128)

Thursday 12:30 PM - 1:30 PM PT-- Marriott Marquis - Nob Hill AB

I also would like to remind you that you can visit GoldenGate product management in the following demo pods to ask your questions:

Oracle GoldenGate and Oracle Data Integrator – POD 3412

Monitoring Oracle GoldenGate for End-to-End Visibility – POD 3493

Oracle GoldenGate for Oracle Applications – POD 3494

Oracle GoldenGate: Real-Time Transactional Database Replication – POD 3518

Next week you will hear from me and our PM team about what was discussed in these sessions. Stay tuned for more, and enjoy OpenWorld 2013 next week!

 

Friday Jun 28, 2013

Upgrading Oracle Siebel CRM Application Without Downtime

Oracle’s Siebel Customer Relationship Management (CRM) software helps organizations differentiate their businesses to achieve top- and bottom-line growth. Siebel CRM delivers comprehensive solutions that are tailored to more than 20 different industries. As Siebel CRM implementations have evolved into mission critical, operational business processes that must operate 24/7, companies are finding it increasingly difficult to afford the downtime typically required to perform an in-place upgrade. Without these upgrades, businesses loose out on critical new features and functionality.


With Oracle GoldenGate, customers don’t have to choose between upgrades and outages. Oracle GoldenGate allows Siebel CRM customers to perform upgrades with zero downtime. Now Siebel customers can always take advantages of the latest innovations in customer relationship management without having to worry about potential lost revenue due to downtime.


Oracle GoldenGate provides three different deployment models for Siebel CRM zero downtime upgrades that are designed to meet differing customer requirements. These range from a basic unidirectional model, which is designed to work out-of-the-box, to the most sophisticated active-active model for phased migrations.


If you have mission-critical Siebel CRM implementations I recommend that you watch the screencast below to learn how you can begin taking advantage of all the latest Siebel enhancements without having any downtime.

This screencast is also available on Oracle Media Network and Oracle's YouTube channel. For even more details I recommend reading the whitepaper Upgrading Siebel CRM with Zero Downtime .

Thursday Jun 13, 2013

Near Zero Downtime Upgrades for Oracle Communications Billing and Revenue Management

Billing application is one of the key systems for a communications company. It is critical for not only revenue generation but also for customer experience.  Oracle Communications Billing and Revenue Management (BRM) solutions offers a flexible and reliable solution that helps service providers maximize customer value and profitability, and enhance business agility. Oracle BRM supports new business models including cloud, machine to machine (M2M), and mobile virtual network operators (MVNO).  Many of the world's leading, and innovative service providers—including France Telecom, Vodafone, Swisscom, Savvis, Sirius XM Satellite Radio and Nintendo, rely on the BRM application for their critical billing operations.

When it comes to upgrading a major system, such as BRM, things may get a bit tricky. Until recently there were only two approaches to upgrading BRM systems: In-place upgrades and the parallel system run. The in-place upgrade approach means the current BRM system would be shut down and brought back up after it is upgraded to the latest release of BRM. In addition to downtime, it puts heavy risk on the business. The parallel system run approach is an attempt in having two BRM systems running live in parallel. Unfortunately, this approach could only keep a portion of the data in-sync between the two systems as not all data feeds could be applied to both databases. Both of these approaches to upgrade resulted in downtime, which is not desirable for a system that drives revenue and impacts customer experience directly. 

Oracle GoldenGate offers a third approach to upgrade BRM systems and fortunately this new solution delivers near zero downtime and minimized risk.  Using GoldenGate's real-time data replication capability IT teams can create a full copy of the new BRM system on the latest software release without impacting the current BRM system. End users can use the old version, while a parallel system can be upgraded to the newest version of the release, kept in synch in real time with the active database, and tested thoroughly without time pressure before end users switch over to the upgraded BRM instance. GoldenGate's failback option also mitigates the risk to the business during the upgrade process. Oracle GoldenGate’s unique software platform does not require any changes to the source BRM system and uses minimal system resources. The solution supports BRM clients running BRM 7.2 or higher.

This is a very powerful solution for BRM users and we decided to explain the solution in depth via a screencast to help BRM users understand the new method better. If you have a mission-critical BRM system I highly recommend watching the screencast below to learn the detailed implementation steps.

You can watch the screencast also on Oracle Media Network, or Oracle's YouTube account. We have a white paper Near Zero Downtime Upgrade for Oracle Communications Billing and Revenue Management (BRM) Application that you can download for more information as well.

Monday Dec 24, 2012

ODI 11g - Changing the Work Repository Connection

To change the work repository connection information, there is a button in the editor. I have heard a few folk have problems finding it. In 10g it was much more obvious, it had large text and was easily identifiable. Users search for this generally after cloning or upgrade when they need to connect the new master to the new cloned work repository.

In ODI 11g there is a small solitary button in the toolbar of the editor, doesn't exactly jump out saying 'press me, press me', the tooltip says 'Connection', pressing this button brings up the repository connection information editor. 

Clicking this button opens the work repository connection information where you can change the URL, connection credentials and so forth.

Monday Sep 26, 2011

Leaders Discuss at OpenWorld: Achieving Zero Downtime Upgrades and Migrations

OpenWorld brings us another exciting session about a hot topic: system upgrades and migrations. This time it is a panel discussion between industry leaders that undertook pretty large projects with strict requirements for minimizing downtime. Fedex, SiriusXM Radio, and Dell will talk about the best practices they followed in their highly-critical migration projects and how they removed the risk of interrupting business operations leveraging Oracle GoldenGate.

On this blog site and in many of our webcasts we have talked about Oracle GoldenGate’s unique solution for upgrades and migrations. GoldenGate’s real-time, bi-directional, and heterogeneous data replication capabilities enable to switch over to the new system without downtime. It also offers a failback option by keeping the old system in synch after the switchover,  in case the new system experiences a problem. In this session, we will hear from these select customers how they configured GoldenGate for their unique project requirements.

Fedex will talk about how they are moving their data centers, and SiriusXM Radio will talk about how they consolidated data models for subscription management system after the merger. Dell’s discussion will include how they migrated their Active-Active replication environment that used Oracle Streams in the past to Oracle GoldenGate.

If you will be at Open World, and have any plans for systems upgrades or migrations, don’t miss the opportunity to hear the real-life implementation stories, lessons learned and, best practice tips.

Customer Panel: Achieving Zero-Downtime Upgrades and Migrations

Monday October 3rd 2-3pm PST

Intercontinental Hotel, Ballroom B

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