Helping You Deliver Tomorrow’s CX, Today

Your Front Row Seat to Next Generation Service at Modern Customer Experience 2018

Guest Author

Jeff Wartgow, Senior Director, Product Management, Oracle

Calling all Customer Service professionals! Oracle is once again bringing our tribe together for Modern Customer Experience, April 10th -12th at McCormick place in Chicago! Join us and your fellow service peers for the best customer experience event ever.

Whether you’re a first-time attendee looking to focus on the basics, or a customer service VP on the path to digital transformation, Modern Customer Experience 2018 is the only place to hone your CX craft. Here are three reasons to attend:

  1. Inspiration  Hear directly from companies that are pushing the limits of customer service from various industries. Cutting-edge service organizations from Pier 1 Imports, Lexus Nexus, Total Wine, Ameriprise Financial and many more will share the best practices and strategies to their success.
  2. Innovation  Learn how artificial intelligence, augmented reality, and IoT are changing customer service. Witness the game-changing, transformative possibilities through compelling demonstrations, and conversations with industry experts, trusted partners and your peers.
  3. Thought Leadership  Take advantage of nearly 300 CX sessions, 90+ activities dedicated to Customer Service professionals, and pre-conference education workshops. Need some guidance? Don’t miss our customer showcase highlighting “The World’s Most Innovative Contact Centers.” Is field service essential to your business? Then the “Building for the Autonomous Technician” breakout session will spark your imagination. Or perhaps you want to differentiate your business through service innovation? Then look no further than our main stage event “Service for the Next Generation.”

Don’t be ordinary. Achieve legendary results for your company and your customers by joining thousands of your peers in Chicago this spring. In just three days we can arm you with the information you need to future proof your service organization for years to come. Plus, we can all share stories over a delicious Chicago deep-dish pizza!

Now through April 9th, register for only $1395 with the code CXBLOG to receive $500 off the onsite rate.


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