Oracle Customer Experience Blog

User Tips

User Tips

Customer Experience in the Year Ahead

With 2012 coming to an end soon, we find ourselves reflecting on the year behind us and the year ahead. Now is a good time for reflection on yourcustomer...

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User Tips

Bargain Hunter Round Up – Kicking Off The E-Commerce Holiday Season

Everyone has a different way to tackle holiday shopping – Black Friday, Small Business Saturday, Cyber Monday, some have it done months in advance, and others...

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User Tips

The Talent Behind Customer Experience

Earlier, I wrote about Powerful Data Lessons from the Presidential Election. A key component of the Obamateam’s data analysis deserves its own...

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User Tips

The Softer Side of Customer Experience

It’s election season in the U.S., and you know what that means. It means I stop by the recycling bin in my garage before entering thehouse with the contents of...

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User Tips

Hey Retailers, Are You Ready For The Holiday Season?

With online holiday spending reaching $35.3 billion in 2011 and American shoppers spending just under $750 on average on their holiday purchases this year, how...

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User Tips

Oracle CRM On Demand Helpful Tips, #1

From time to time, I'll be posting tips on how to take advantage of the many ease of use features within Oracle CRM On Demand. Trust me when I tell you this...

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