Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.
Oracle CX Social Content:
- You don’t have to accept annual cost increases. Explore the value of #OracleCXSales over Salesforce & see how you can cut your Salesforce bill by up to 50% or more. Request TCO estimate today! http://ora.cl/pv4oe #OracleCX #sales
- .@Oracle leads the pack on #Commerce vision and strategy in the 2019 @Gartner_inc #MagicQuadrant for #DigitalCommerce http://ora.cl/vF4OE #commercecloud
- Ready to create your own #AI-era #data strategy? Here’s a three-step approach to get you started: http://ora.cl/QK6E3
- #OracleCX customer @cabq is a finalist for the "#NextGen #CX" #SuperNova2019 Award by @constellationr! Please take a moment to vote for Brian Osterloh here: http://ora.cl/676bR
- Discover the hallmarks of Oracle OpenWorld with a complimentary Discover Pass. Access the keynotes, The Exchange, and demos. Register now: http://oracl.info/AorL50uAC2I #OOW19
Get ready for the future of CX with these 4 key improvements - Chris Barnes, Siliconrepublic, 8.22.19
- CX of the future doesn’t start with the customer, it starts with your business and a focus on four main internal improvements.
The Future of CX is in for Profound Change: Forrester - Patty Odell, Chiefmarketer, 8.27.19
- The future of CX will be far different and far more powerful - CX leaders and teams will need to update the tools, techniques and technologies they have relied for years, according to a new report from Forrester.
5 Ways to Make Better Business Decisions with CX - Claire Sporton, Tdwi, 8.27.19
- CX programs affect more than just marketing and customer service. CX insights are powerful for strategic decision making for the entire business.