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Helping You Deliver Tomorrow’s CX, Today

Telecommunications - Boost Online and Cross Channel Revenue

Consumers expect a personalized customer experience in which communications service providers (CSPs) act more like retailers.  As a result, CSPs must streamline sales and marketing tactics to provide a consistent brand and service-focused sales culture.  Tune into this informative webinar to explore successful  e-commerce strategies for telecommunications that can:  


  • Increase conversions of visitors to customers by 16%
  • Increase online orders by more than 50%
  • Greatly reduce the cost of processing online orders

Featuring distinguished presenters from Analysys Mason and Oracle, this webinar will reveal cross-channel marketing and sales strategies for providing a uniform, personalized buying experience. It will also explain how CSPs can easily adopt sound retail standards. Presenters include:


  • Mark Mortensen, Principal Analyst, Analysys Mason
  • David Fan, Senior Director, CRM Product Management, Oracle

Listen to the full webcast replay here.

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