By Charles Knapp on Oct 26, 2011
You are invited to participate in a series of Webinars delivered by Oracle CRM Applications Development, focused on “Maximizing the Business Value of Your Current Investment”. The first webinar will be on “Tips and Tricks to Improve Usability and End User Satisfaction”. Carey Wong, Sr. Director of CRM Product Management will share tips and tricks on how to reduce the clicks and time to enter and manage data in Siebel. At the end of the presentation, we will introduce the participants to some of the new and the less well known Siebel modules, functionality, and add-ons that have wound up being surprise value-adds to customers’ implementations when properly leveraged. After this introduction, we will invite participants to vote on topics for future webinars.
Carey Wong says, "Over my 13 years at Oracle and Siebel, I’ve come across many simple and under-publicized ways of effectively improving the usability of Siebel. After sharing these tips and tricks with customers, most have managed to reduce data entry time for their key business processes by over 50%, and some managed to reduce it by as much as 80%. Most of these usability improvements were gained with as little investment as one week of configuration and data administration effort.”
This valuable free webinar takes place on Thursday, October 27, 11 AM - 12 pm Pacific. Register now.