Thursday Nov 21, 2013

Five Tips for Maximizing This Holiday Season

It's somewhat fitting that my first post for the Oracle Commerce blog should be about the holiday e-commerce season. I've planned fifteen of them (egads!). This is the first time in many years that I haven't been involved in figuring out what to promote to whom, when, where, how, and why. But you know, I just couldn't stay away, so I wanted to share with you a few tips for maximizing Holiday 2013. 

For many retailers, this is make or break time. The last two months of the year can make up over 40% of a company's revenue. Maybe you're behind budget and you're hoping to make up for lost ground during these next several weeks. Or maybe you're on track, but you want to exceed budget so you can max your bonus. Whatever the reason, it pays to prepare.

With this year's holiday season starting earlier than ever, some would say if you don't know what you're planning for holiday promotions by now, you're already in a spot of trouble. The reality is, though, even if you've got everything planned, you're probably adjusting and readjusting until the very last minute. Here are five recommendations to check against, whether or not you've got everything in tip-top shape.[Read More]

Wednesday Oct 26, 2011

10/27 Webinar: Tips and Tricks to Enhance Siebel Usability

You are invited to participate in a series of Webinars delivered by Oracle CRM Applications Development, focused on “Maximizing the Business Value of Your Current Investment”. The first webinar will be on “Tips and Tricks to Improve Usability and End User Satisfaction”. Carey Wong, Sr. Director of CRM Product Management will share tips and tricks on how to reduce the clicks and time to enter and manage data in Siebel. At the end of the presentation, we will introduce the participants to some of the new and the less well known Siebel modules, functionality, and add-ons that have wound up being surprise value-adds to customers’ implementations when properly leveraged. After this introduction, we will invite participants to vote on topics for future webinars.

Carey Wong says, "Over my 13 years at Oracle and Siebel, I’ve come across many simple and under-publicized ways of effectively improving the usability of Siebel. After sharing these tips and tricks with customers, most have managed to reduce data entry time for their key business processes by over 50%, and some managed to reduce it by as much as 80%. Most of these usability improvements were gained with as little investment as one week of configuration and data administration effort.”

This valuable free webinar takes place on Thursday, October 27, 11 AM - 12 pm Pacific. Register now.

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