Tuesday Feb 21, 2012

Are You Meeting Communications Consumer Demands in an Increasingly Mobile, Service-Oriented World?

Today's telecommunications consumers expect a more personalized customer experience. This requires communications service providers (CSPs) to act more like retailers than traditional telcos.  Listen to the replay of this webcast with industry leading analyst, Analysis Mason, and Oracle. You will learn how you can convert online visitors to buyers and more.

Wednesday Feb 15, 2012

Telecommunications - Boost Online and Cross Channel Revenue

Consumers expect a personalized customer experience in which communications service providers (CSPs) act more like retailers.  As a result, CSPs must streamline sales and marketing tactics to provide a consistent brand and service-focused sales culture.  Tune into this informative webinar to explore successful  e-commerce strategies for telecommunications that can:  

  • Increase conversions of visitors to customers by 16%
  • Increase online orders by more than 50%
  • Greatly reduce the cost of processing online orders

Featuring distinguished presenters from Analysys Mason and Oracle, this webinar will reveal cross-channel marketing and sales strategies for providing a uniform, personalized buying experience. It will also explain how CSPs can easily adopt sound retail standards. Presenters include:

  • Mark Mortensen, Principal Analyst, Analysys Mason
  • David Fan, Senior Director, CRM Product Management, Oracle

Listen to the full webcast replay here.

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