Friday Feb 27, 2015
Tuesday Feb 24, 2015
By Emily Creech-Oracle on Feb 24, 2015
Sales organizations are under continuous pressure to meet targets and deliver results, but the environment has changed – customers are more informed, they have more choices, and their expectations are higher than ever. This is why we’ve compiled the best and brightest for our Modern Sales Experience Conference taking place March 31 – April 2, 2015, and we couldn’t be more excited! The Modern Sales Experience brings together a prestigious group of thought leaders and innovative companies who are leading the industry and making impactful changes in the areas of Sales and Customer Experience.
You won’t want to miss this event – but in case you’re on the fence and need a few more reasons to attend, we’ve compiled our top 10 reasons.[Read More]
Tuesday Jun 10, 2014
By Brian Dayton on Jun 10, 2014
Oracle Sales Cloud and Marketing Cloud customer Apex IT gained just that, a 724% return on investment (ROI) when they implemented these Oracle Cloud solutions in their fast-moving, rapidly-growing business.
This achievement just helped them win the Nucleus Research 11th annual Technology ROI Awards. The award, given by the analyst firm highlights organizations that have successfully leveraged IT deployments to maximize value per dollar spent.
Read more to get the details on what Oracle Sales Cloud and Oracle Marketing Cloud are doing for Apex IT's business and why they won.
Monday May 19, 2014
Oracle Sales Cloud – How Implementation Training Can Help You Meet Your Business Needs by Jim Vonick
By Tuula Fai on May 19, 2014
With an Oracle Sales Cloud deployment, the ultimate goal is to accelerate the implementation and adoption of your applications so that your business can start realizing all the benefits that this rich solution offers.
Implementation team members need to have the skills and knowledge to ensure a smooth, rapid and successful implementation of your Oracle Sales Cloud applications. During set-up, you want to optimize the configuration for your business, and you may want to extend the as-delivered applications.
In order to do this, you need to understand the foundation and configuration options of your applications so that decisions can be made during set-up that best align with your business. To that end, product level implementation training is recommended for Oracle Sales Cloud deployments.
Training For Administrators and Implementers
Oracle Sales Cloud: Implementation: This course is ideal for implementation team members, who need to learn how to perform the tasks involved in an initial implementation of Oracle Sales Cloud.
Oracle Sales Cloud: Incentive Compensation: Learn how to implement, configure and use Incentive Compensation, including how to manage performance-based compensation and explore incentive compensation setup and management tasks.
Training For Developers and Implementers
Oracle Sales Cloud Extensibility: Learn how to alter, customize and extend the as-delivered Oracle Sales Cloud applications.
Learn More: education.oracle.com/salescloud
Friday Apr 18, 2014
By Brian Dayton on Apr 18, 2014
"Out of all the CRM project problems reported, we found the most significant threat to be slow user adoption."
— Bill Band, Principal Analyst, Forrester
So you’ve purchased a state-of-the-art Customer Relationship Management (CRM) system for your Sales organization. Your goals: better forecasts, closing more deals, and ultimately increasing revenue. But are people using it?
Read on and learn about:
- The three primary challenges that can get in your way
- Oracle's take on addressing user adoption challenges
- The benefits Oracle Sales Cloud customers are experiencing
Thursday Apr 03, 2014
By Brian Dayton on Apr 03, 2014
You’re running a sales or sales operations team. You get invited to a number of events—or are spending time out of the office with customers. That’s your job.
Another invitation comes along. You quickly scan it, thinking “what’s in this for me?”
New Ideas: Do you look outside your company, to industry thought leaders and your sales peers for new ideas?
Career Planning: Is it important to look ahead—for your business and your career—to understand where Selling is headed and how it’s changing your job?
Translating Plans to Action: Is there something you could learn from your peers—running Sales organizations like yours—about doing things faster, closing more big-ticket deals?
Thursday Oct 17, 2013
By Samantha.Y. Ma on Oct 17, 2013
With the proliferation of social media and mobile technologies, the world of selling and buying has drastically changed, as buyers now have access to more information than they did in the past. In fact, studies have shown that buyers complete 60 percent of the buying process before they even engage with a salesperson. The old models of selling no longer work effectively; and the new way of selling is driven by customer insights. To succeed, sales need to be proactive, not reactive. They need to engage with the customer early, sometimes even before the customer’s needs are fully understood. In fact, the best sales reps prescribe a solution that the customer doesn't even know they need, often by leveraging social media to listen, engage and collaborate with peers. And they fully tap into the power of analytics and data to drive results.
Let’s look at some stats regarding challenges facing sales today. According to recent studies, sales reps spend 78 percent of their time doing administrative things -- such as planning, searching for information, data entry -- and only 22 percent of the time actually selling. Furthermore, 40 percent of B2B sales reps miss their quota, and only 3 percent of companies can say with confidence that their forecasts are “always accurate.”
How do you drive growth in this modern day and age? It's not just getting your sales teams to work harder; it's helping them work smarter and providing them with a solution they want to use, on the device(s) they already know, giving them critical insights and tools to be more productive, increase win rates, and close deals faster.
Oracle Sales Cloud was designed to do exactly that. It enables smarter selling that allows reps to sell more, managers to know more, and companies to grow more. Let’s face it—if all CRM solutions worked well, sales executives wouldn’t be having the same headaches as they had in the past.
Join Oracle’s Thomas Kurian and Doug Clemmans on Tuesday, October 22 as they explain:
• How today’s sales processes have rendered many CRM systems obsolete
• The secrets to smarter selling, leveraging mobile, social, and big data
• How Oracle Sales Cloud enables smarter selling—as proven by Oracle and its customers
Take the first step down the path toward smarter selling. With Oracle Sales Cloud, reps sell more, managers know more, and companies grow more.
Tuesday Sep 17, 2013
By Brian Dayton on Sep 17, 2013
Are you going to Oracle OpenWorld? Last week I sat down with Mark Vito a Senior Director with the Oracle Sales Cloud Product Management team. Mark is the guy responsible for “everything Oracle Sales Cloud” that you’ll see at Oracle OpenWorld 2013.
If you're going to San Francisco and are interested in learning more about Oracle Sales Cloud read on. Even if you're not going find out how you can hear about what's happening and stay connected.
Wednesday May 01, 2013
By Christina McKeon on May 01, 2013
Wednesday Jan 30, 2013
The place to get informed about customer experience and how it impacts your success.
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- Four Key Qualities of a Customer Experience Leader by P. Cory Hogan
- This Time What Happens in Vegas Won't Just Stay in Vegas: Join Us at the Modern Service Experience Mar 31–Apr 2 By Stephen Fioretti
- Are Your Sales Interactions on the Road to Nowhere?
- Top 10 Reasons to Attend the Modern Sales Experience
- Look Beyond Marketing When Considering Customer Experience by Gib Bassett
- ICMI Webcast: Forbes Reveals How Financial and Retail Companies Modernize Customer Service by Cedric Turner
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- 2015: A New Perspective on Millennials in Consumer Goods and Retail by Cassie Moren
- Field Service Management Top Ten: Talking the Talk by Tori Ballantine
- The Increasing Role of ERP in Customer Experience and B2B E-Commerce