Monday Nov 14, 2011

11/15 Webinar: How Top High Tech Companies Grow Channel Revenue and ROMI

See the results of recent Aberdeen research on best practices in sales and marketing effectiveness. Discover how top performing high tech companies manage and use enterprise customer data, measure marketing spend effectiveness, and support internal and channel sales throughout their customer lifecycle -- messaging to leads, selling to prospects, and serving customers.

Our speakers will be:

  • Peter Ostrow, Research Director - Sales Effectiveness, Aberdeen Group
  • David Lasher, Global Business Services Partner, IBM
  • Jonathan Oomrigar, Vice President, Global High Technology Business Unit, Oracle

Reserve your place now! This global webinar is on Tuesday, November 15, 10-11 am PST / 1-2 pm EST / 6-7 GMT / 7-8 CET

Thursday Nov 10, 2011

How Do Top Performing High Tech Companies Measure Online Marketing Success?

You might expect a focus on Net Promoter scores, open rates, and click metrics. The real answers from top performers may surprise you.

I've been working for a few months with Aberdeen Group and colleagues from IBM and Oracle to survey high technology firms worldwide on best practices in marketing and channel sales effectiveness.  Now, we will share the results of our original customer research in a new white paper and webcast.

Register today to learn how leading High Tech companies are increasing their Return on Marketing Investment (ROMI) and growing channel sales revenue. Discover how top performing high tech companies manage and use customer data, measure marketing spend effectiveness, and support internal and channel sales. Learn how best in class high tech companies use enterprise data throughout their customer lifecycle -- messaging to leads, selling to prospects, and serving customers.

Our speakers will be:

  • Peter Ostrow, Research Director - Sales Effectiveness, Aberdeen Group
  • David Lasher, Global Business Services Partner, IBM
  • Jonathan Oomrigar, Vice President, Global High Technology Business Unit, Oracle

Reserve your place now! This global webinar is on Tuesday, November 15, 10-11 am PST / 1-2 pm EST / 6-7 GMT / 7-8 CET

Tuesday Nov 08, 2011

11/17 Life Sciences Innovation Briefing, Newport Beach, CA


Life Sciences Innovation Briefing 2011

Join Oracle and industry thought leaders to explore and discuss the evolving requirements of the life sciences industry. You’ll hear about the latest strategies for integrating clinical, operational, and customer centric solutions to improve your services and set a new bar for clinical development, safety and health outcomes, and business process efficiency.

Presentations and group discussions will focus on how industry leaders can help their businesses to:
  • Connect within and across lines of business
  • Collaborate across the ecosystem to achieve operational excellence
  • Develop cures that foster profound changes throughout the industry
Don’t miss this opportunity to connect with other industry executives and hear educational sessions designed to help you better leverage your IT investments.

Click here to register now for this FREE event. Space is limited.

Thursday, November 17, 2011
9:00 a.m. – 6:30 p.m.

The Island Hotel in Newport
690 Newport Center Drive
Newport Beach, CA 92660
Agenda
9:00 a.m. – 9:30 a.m. Introductions and Objectives for Meeting
9:30 a.m. – 10:15 a.m. Partner Keynote – Use of Information Technology to Foster Innovation (Deloitte)
10:15 a.m. – 11:00 a.m. Customer Roundtable Discussion – The New Paradigm in Pharma: Impact and Opportunity
11:00 a.m. – 11:15 a.m. Break
11:15 a.m. – 12:15 p.m. Oracle Clinical Solutions
12:15 p.m. – 1:00 p.m. Networking Lunch
1:00 p.m. – 2:30 p.m. Solution Tracks:
  1:00 p.m. – 1:30 p.m. CRM Strategy
  1:30 p.m. – 2:00 p.m. PLM Strategy
  2:00 p.m. – 2:30 p.m. Customer Feedback Discussion
2:30 p.m. – 2:45 p.m. Break
2:45 p.m. – 3:30 p.m. Oracle Mobile Solutions and Changing CRM - Oracle
3:30 p.m. – 4:15 p.m. Oracle Fusion Strategy – Oracle Development
4:15 p.m. – 4:30 p.m. Wrap up day
4:30 p.m. – 6:30 p.m. Cocktail Networking Hour

If you are an employee or official of a government organization, please click here for important ethics information regarding this event.

11/15 Webinar: Learn how Leading High Tech Companies use CRM to Grow Channel Revenue and ROMI

Learn how leading High Tech companies are growing channel sales and increasing Return on Marketing Investment (ROMI). See the results of recent Aberdeen research discussing best practices in sales and marketing effectiveness. Discover how top performing high tech companies manage and use customer data, measure marketing spend effectiveness, and support internal and channel sales. Learn how best in class high tech companies use enterprise data throughout their customer lifecycle -- messaging to leads, selling to prospects, and serving customers.

Our speakers will be:

  • Peter Ostrow, Research Director - Sales Effectiveness, Aberdeen Group
  • David Lasher, Global Business Services Partner, IBM
  • Jonathan Oomrigar, Vice President, Global High Technology Business Unit, Oracle

Reserve your place now! This global webinar is on Tuesday, November 15, 10-11 am PST / 1-2 pm EST.

Tuesday Oct 18, 2011

What's New For Customizing Oracle CRM On Demand?

Oracle CRM On Demand logoBy Jeff Lumsden, Oracle CRM Product Strategy

Many customers we've spoken to have customized Oracle CRM On Demand.  These extensions can be very simple or quite complex - adding a simple link or a login to an internal document repository, pre-filling an internal document template, building a graphical hierarchy, running an interactive flash application, or anything in between.  Whatever the extension, they all have one thing in common – that extension needs to be hosted somewhere. Customers sometimes have budget challenges to pay a 3rd party or purchase servers, lack skills to manage the infrastructure themselves, or find it difficult to get on IT's radar.

In Oracle CRM On Demand Release 19, we introduced Client Side Extensions (CSE) as a new – and standard – feature.  CSE gives Oracle CRM On Demand administrators the ability to take extensions that can be executed by the end-users' browser and store them in Oracle's CRM On Demand infrastructure.  After uploading the files that comprise the extension, links are automatically generated that point a custom web applet or web tab to the extension.  CSE supports Single-Sign On, parameters, and any file type.  Uploading a CSE to the Oracle CRM On Demand infrastructure provides faster performance, inherits our world-class security, and eliminates the need to fund a separate hosting source. 

Learn more about Oracle CRM On Demand and how it can help your business at www.oracle.com/crmondemand.

Wednesday Oct 05, 2011

5 Keys to Building a Successful CRM Strategy

OOW logoSix megatrends that are disrupting business as usual are customer-driven and cross-channel interactions, cloud computing, pervasive mobility, real-time decisions, and social media.

As Kirk Mosher shared in the OpenWorld CRM session on "Building a Successful CRM Strategy," five keys to CRM success are in the areas of industry, insight, innovation, integration, and infrastructure.

Learn more about this and other sessions by browsing our full content catalog. Registration is still open for the final sessions of Oracle OpenWorld 2011, San Francisco, October 2-6. We look forward to seeing you at OpenWorld!

Saturday Oct 01, 2011

What to See at OpenWorld for CRM and eCommerce

OOW logoYou can browse the OpenWorld content catalog via our mobile app or by visiting www.oracle.com/openworld.

Better yet, view our full "Focus On" program guides for CRM and eCommerce, where we have aggregated key information on all of these great sessions and demos into  convenient reference guides

Learn more and register now for Oracle OpenWorld 2011, San Francisco, October 2-6. View CRM Conference activities, browse our Focus On CRM program guides and full content catalog, and build your online / mobile schedule. We look forward to seeing you at OpenWorld!

Capitalize on Technology Disruptions

OOW logo

Don't miss this thought-provoking CRM General Session: How Technology Disruptions Catalyze Customer Relationships!

Led by CRM thought leader and Oracle senior vice president of CRM, Anthony Lye, this session will discuss ways that you can catalyze customer relationships to take your business to the next level.

Furthermore, this OpenWorld General Session will include demos of current and next-generation Oracle CRM technology that can help turn 'disruptions' into competitive advantages. When? Monday, October 3, 12:30-1:30 p.m. Where? Moscone West Conference Center, Room 2002. What? Session ID 18024 -- How Technology Disruptions Catalyze Customer Relationships.

Learn more and register now for Oracle OpenWorld 2011, San Francisco, October 2-6. View CRM Conference activities, browse our Focus On CRM program guides and full content catalog, and build your online / mobile schedule. We look forward to seeing you at OpenWorld!

Thursday Sep 22, 2011

How to Increase Sales? Learn from the Experts at Oracle Open World 2011

OOW logoHere are some great opportunities to learn from the experts about how to increase sales. You will hear success stories, learn about proven best practices, and gain insights from thought leaders.

 Tuesday, October 4th, 2011


 11:45 am – 12:45 pm Increasing Sales Effectiveness and Closing More Deals with Oracle's Complete CRM for Sales
Kirk Mosher, Divya Malik, Oracle
Moscone West
Room 2012
 1:15 pm – 2:15 pm Best Practices to Maximize User Adoption Rates for Siebel Sales Implementations
Stephen Fioretti, Oracle; Philip Philippides, Cognizant; Jerry Lekhter, Intuit; Jeff
Mackay, GE Healthcare
Moscone West
Room 2003

 3:30 pm – 4:30 pm Integrated Sales and Marketing in the Cloud with Oracle CRM On Demand
Justin Anderson, Sundeep Parsa, Oracle
Moscone West
Room 2005
 3:30 pm – 4:30 pm
Making Sales Reps More Effective and Efficient with Oracle Fusion CRM Sales
Wiebke Wiedemann, Rachel Scales, Oracle; Lynne Herbert, Green Mountain Coffee
Roasters
Moscone West
Room 3016
 5:00 pm – 6:00 pm Optimize Sales Planning and Sales Performance with Oracle Fusion CRM
Francis Chang, Len Wolfenstein, Oracle
Moscone West
Room 3016
 Wed Oct 5th, 2011

 11:45 am – 12:45 pm Oracle's CRM for Life Sciences: Strategies for Sales Innovation
Piers Evans, Raj Aggarwal, Charles Knapp, Oracle
Westin Market
Stanford Room
 5:00 pm – 6:00 pm Increase Sales Partner Effectiveness and Efficiency with Oracle’s PRM Solutions
Stephen Fioretti, Oracle; Scott Rowell, Optus
Moscone West
Room 2010
Thursday, October 6th, 2011


 9:00 am – 10:00 am Attain Superior Sales Performance Through Oracle’s Insight-Driven Sales
Analytics Anand Dodd, Oracle; Rashmi Grover, Experian
Intercontinental
Hotel, Grand
Ballroom A
10:30 am – 11:30 am
Life Sciences CRM On Demand for Sales Force Effectiveness
Piers Evans, Jennifer Cain, Oracle
Westin Market St.
Franciscan II Room
 1:15 pm – 2:15 pm
Offline Sales Force Automation Client for Life Sciences
Arvindh Balakrishnan, Harsha Murthy, Oracle, Alok Verma, ITC Infotech
Westin SF Hotel
Franciscan II Room
1:15 pm – 2:15 pm
Transforming LSP Sales, Rating, and Operations with Siebel CRM / Oracle Transportation Management
Sundar Swaminathan, Greg Smith, Oracle
Westin SF Hotel
Concordia Room

Learn more and register now for Oracle OpenWorld 2011, San Francisco, October 2-6. View CRM Conference activities, browse our Focus On CRM program guides and full content catalog, and build your online / mobile schedule. We look forward to seeing you at OpenWorld!

Wednesday Sep 21, 2011

Get Social -- Social CRM Customer Advisory Board at Oracle OpenWorld 2011

It is our pleasure to invite you to the inaugural meeting of the Social CRM Customer Advisory Board meeting. Join the Social CRM team and other customers at Oracle Open World for this exciting event to learn about our Social CRM roadmap. This event is a great opportunity to share experiences and ideas about Social Media and Collaboration Tools in the Enterprise.

We look forward to having you join us on Sunday, October 2, 2011 from 12 p.m. – 4 p.m. Space is limited so RSVP soon for location and event details. For additional information, contact: marta.studinger@oracle.com.

Learn more and register now for Oracle OpenWorld 2011, San Francisco, October 2-6. View CRM Conference activities, browse our Focus On CRM program guides and full content catalog, and build your online / mobile schedule. We look forward to seeing you at OpenWorld!

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