Wednesday Feb 13, 2013
When it comes to delivering a positive customer experience (CX), it never hurts to look around and see where others are in their CX initiatives. Earlier this week, we discussed how different industries are doing. Now, let’s look at how the different regions around the world compare in Oracle’s new CX survey, Global Insights on Succeeding in the Customer Experience Era.[Read More]
Monday Feb 04, 2013
By Christina McKeon on Feb 04, 2013
Today Oracle announced a new global customer experience (CX) survey, Global Insights on Succeeding in the Customer Experience Era. [Read More]
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