Monday Sep 12, 2011

How to troubleshoot Oracle EBS CRM Service 11i and R12?

Our E-Business CRM Support team is announcing a one-hour advisor webcast focused on Oracle EBS Service Releases 11i and R12.

WHEN: September 14, 2011 at 9 am PT, 10 am MT, 12 noon ET

WHAT: This session is recommended for technical and functional users who are new to Oracle EBS Service, or need to fill gaps in their knowledge of the processes involved in troubleshooting common errors that occur in the Service module, common setup issues and problem points with profiles and integration. This will benefit anyone responsible for making sure the Install Base is up to date and accurate.

TOPICS WILL INCLUDE:

  • Understanding the basic framework of Service and the integration points with other modules including iSupport, Order Management, Territories and TCA (Trading Community Architecture)
  • Common post-upgrade or initial setup errors
  • Troubleshooting techniques
Learn More and register here.

Monday Aug 22, 2011

August Edition of Oracle E-Business CRM Support Newsletter - Now Available

The August Edition of the Oracle E-Business Customer Relationship Management (CRM) Support Newsletter, Document 1320611.1 is now available on My Oracle Support.

Highlights of the August Edition include:
  • Install Base, Service Contracts and Teleservice webcasts announced for August and September
  • Video Tours of new My Oracle Support Search Features
  • Directed and Useful content targeted by CRM Product
  • Critical Patch Updates
  • Making the Upgrade from 11.5.10 Easier
  • Hands On Help with Mobile Field Service

For your convenience, the current version of the EBS CRM Newsletter can always be viewed via Document 1320611.1.  Bookmarking this note in My Oracle Support is recommended. Archived versions are available via Document 1327798.1 and the full listing of all available Oracle Newsletters can be found via note 222.1.
About

The place to get informed about customer experience and how it impacts your success.

Stay Connected


Subscribe
Subscribe to our RSS feed.

Search

Archives
« April 2014
SunMonTueWedThuFriSat
  
1
4
5
6
9
11
12
13
14
15
16
17
19
20
21
23
24
25
26
27
28
29
30
   
       
Today