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Customer Experience Technology

Oracle Named a Leader Again in Gartner’s 2018 Magic Quadrant for Sales Force Automation

By Fortune Alexander, Sr. Director, CX Product Strategy, Oracle  Gartner has just named Oracle a Leader once again in its newly published 2018 Magic Quadrant...

Customer Experience Strategy

5 Ways to Make Customer Experience Your Brand

Leverage the following tips to immediately improve your CX and ensure customers are always at the center of your business strategy. When you think how consumers...


CPQ Visualizations Improve the Selling Process

Graham McInnes, Senior Principle Product Manager, Oracle One of the most fundamental sales challenges is to accurately communicate complex product information...

Customer Experience Technology

Upcoming Webinar: AI and the Future Role of the Salesperson

Join us for our upcoming free webinar: AI and the Future Role of the Salesperson with Oracle's Madhukar Kumar.  Register Today >   "Always Be Closing" is no...

CX News & Events

Make Your Sales Experiences Legendary at Modern Customer Experience 2018

From April 10-12th, thousands of sales professionals will descend upon Chicago for Modern Customer Experience 2018. This is a once-a-year opportunity to sharpen...

Customer Experience Technology

Gartner Names Oracle a Leader in SFA Technology

A new report from Gartner positions Oracle in the Leaders Quadrant of its “Gartner Magic Quadrant for Sales Force Automation 2017.” To get a copy of the report, ...

Customer Experience Technology

Leading Analyst Firms Cite Oracle Sales Cloud as a Leader in SFA Technology

Two new reports from top analyst firms provide updates on the growing role of Sales Force Automation.  Forrester recently published “The Forrester Wave™: Sales...


4 Ways to Make Sales Teams Customer Obsessed

Considered radical at the time, Nicholas Copernicus pushed the theory that the sun, not the earth, was at the center of the universe. The idea of a heliocentric...


5 Data-Driven Tech Trends Shaping Customer Experience [infographic]

It’s hard to believe that a mere ten years ago the first iPhone launched and Google’s IPO was only three years old. People were amazed that such seemingly...


Integrated Cloud Applications & Platform Services