Original post here by Gary Kirschner, Senior Director, Product Management, Oracle One of the biggest topics in digital commerce technology is using a headless...
Original post here by Gary Kirschner, Senior Director, Product Management, Oracle One of the biggest topics in digital commerce technology is using a headless architecture when developing ecommerce sites. Broadly speaking, a headless approach separates the UI layer from the underlying backend services, and connects the two through a set of web services. Contrast this with a more ‘traditional’ approach where the commerce system manages not only the services, but also the...
Original post here by Gary Kirschner, Senior Director, Product Management, Oracle One of the biggest topics in digital commerce technology is using a headless architecture when developing ecommerce...
Tasnia Khan, Product Strategist, Oracle CX Thousands of customer experience professionals congregated in Chicago earlier this month for the Modern Customer...
Tasnia Khan, Product Strategist, Oracle CX Thousands of customer experience professionals congregated in Chicago earlier this month for the Modern Customer Experience 2018 event. If you missed it, don’t worry – we have you covered. Oracle Loyalty debuted as Oracle’s hot new CX product, and it’s generating a lot of buzz. Loyalty is BIG. One of the most difficult challenges brands face is acquiring and retaining loyal customers because consumers are no longer brand loyal. They...
Tasnia Khan, Product Strategist, Oracle CX Thousands of customer experience professionals congregated in Chicago earlier this month for the Modern Customer Experience 2018 event. If you missed...
As many marketers and etailers know, we have moved beyond the traditional purchase funnel. Evidence of this includes the impact of customer advocacy and...
As many marketers and etailers know, we have moved beyond the traditional purchase funnel. Evidence of this includes the impact of customer advocacy and social proof on conversion rates as well as the likelihood of future purchases and customer lifetime value. Duel provides visual customer testimonials and social proof for commerce sites. The Duel Visual Testimonial platform enables ecommerce brands and retailers to create an emotional, trusted connection with their...
As many marketers and etailers know, we have moved beyond the traditional purchase funnel. Evidence of this includes the impact of customer advocacy and social proof on conversion rates as well as...
Not only does Oracle Commerce Cloud empower business users to grow their brand through a world class platform, but it also connects you with world class...
Not only does Oracle Commerce Cloud empower business users to grow their brand through a world class platform, but it also connects you with world class partners! In our new regular column, “Get to Know,” we’ll bring you insights from some of our favorite partners who offer market-leading services and products we think you’ll want to know more about. We'll give you the inside scoop on the solutions they offer and let them tell you where they see the market going as well as...
Not only does Oracle Commerce Cloud empower business users to grow their brand through a world class platform, but it also connects you with world class partners! In our new regular column, “Get to...
Introduction Merchants serving webstores to shoppers in the European Union (EU) and collecting their data must comply with European Union General Data...
Introduction Merchants serving webstores to shoppers in the European Union (EU) and collecting their data must comply with European Union General Data Protection Regulation (GDPR), which was approved in 2016 and will become effective on May 25, 2018. After that date, organizations found to be in non-compliance will potentially face heavy fines. If you operate in the EU, it is important to prepare for GDPR compliance. This regulation is designed to protect the data privacy...
Introduction Merchants serving webstores to shoppers in the European Union (EU) and collecting their data must comply with European Union General Data Protection Regulation (GDPR), which...
Graham Soult, Retail analyst and Founder, CannyInsights.com Many retail industry watchers have heralded the death of the high street at the hands of a booming...
Graham Soult, Retail analyst and Founder, CannyInsights.com Many retail industry watchers have heralded the death of the high street at the hands of a booming online retail industry. But, while many well-known brands have pulled away or closed their doors, it’s certainly not one-way traffic. In fact, many retailers that started out online are now investing in bricks and mortar stores to engage with customers in new ways. Fashion brand Bonobos and online marketplace Etsy are...
Graham Soult, Retail analyst and Founder, CannyInsights.com Many retail industry watchers have heralded the death of the high street at the hands of a booming online retail industry. But, while...
“Innovation is key. Only those who have the agility to change with the market and innovate quickly will survive.” Robert T. Kiyosaki Top of Form Technology is...
“Innovation is key. Only those who have the agility to change with the market and innovate quickly will survive.” Robert T. Kiyosaki Top of Form Technology is killing companies. That sounds dramatic until you realize the average S&P 500 company’s lifespan is less than 20 years! Companies of all sizes struggle to keep up with demanding customers and complex interactions while trying to seamlessly blend physical and digital customer experiences. All this and more is forcing...
“Innovation is key. Only those who have the agility to change with the market and innovate quickly will survive.” Robert T. Kiyosaki Top of Form Technology is killing companies. That sounds dramatic...
Back by popular demand, Pre-Conference Education returns to Modern Customer Experience 2018 with an expanded curriculum that now includes Oracle Commerce Cloud...
Back by popular demand, Pre-Conference Education returns to Modern Customer Experience 2018 with an expanded curriculum that now includes Oracle Commerce Cloud and Oracle Commerce (Endeca) training. Whether you’re a customer, a partner, or just curious to learn more, we encourage you to take advantage of these in-depth, structured learning opportunities that will help advance your CX career and help you achieve legendary results for your organization. Now through April 9th,...
Back by popular demand, Pre-Conference Education returns to Modern Customer Experience 2018 with an expanded curriculum that now includes Oracle Commerce Cloud and Oracle Commerce (Endeca) training....
Tasnia Khan, Product Strategist, Oracle CX Today’s empowered consumers have never had easier access to information, but also have never been harder to reach....
Tasnia Khan, Product Strategist, Oracle CX Today’s empowered consumers have never had easier access to information, but also have never been harder to reach. That’s not stopping companies from trying to cultivate loyal customers, who can advocate for and differentiate your brand, giving you a competitive advantage. When a negative Yelp review prevents customers from checking you out, it’s time to do things differently. A loyal fan will “buy more, visit more, be less price...
Tasnia Khan, Product Strategist, Oracle CX Today’s empowered consumers have never had easier access to information, but also have never been harder to reach. That’s not stopping companies from trying...
