Oracle Named a 2020 Gartner Peer Insights Customers’ Choice for Sales Force Automation

February 10, 2021 | 2 minute read
Douglas Wise
Product Marketing Manager, Oracle CX
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The Oracle Sales team is excited to announce that we have been recognized as a Customers’ Choice in the 2020 Gartner Peer Insights ‘Voice of the Customer’: Sales Force Automation! Our team at Oracle takes great pride in this distinction, as customer feedback continues to shape our our sales force automation (SFA) products and services.

The Gartner Peer Insights Customers’ Choice is a recognition of SFA vendors in this market by verified end-user professionals, taking into account both the number of reviews and the overall user ratings. To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

Here are some excerpts from customers that contribution to us earning this distinction:
Garter Peer Insights Customers' Choice

"Oracle has been a great partner to our organization, working with us through challenges and providing great support all the way." – vice president of CRM in the transportation industry

"The innovation of this service [Oracle Sales] has allowed us to address multiple objectives, and its operation has allowed us to excel in this era of COVID-19." – marketing coordinator in the communications industry

"An excellent tool that does what we want it to do in an intuitive and logical way most of the time. Oracle always listens to our feedback, with frequent upgrades and enhancements throughout each year." – CRM development manager in the healthcare industry

"There has been excellent partnership with Oracle to provide support and listen to suggestions for product enhancements." – portfolio manager in the energy and utilities industry

We encourage you to read more reviews for Oracle Sales.

Everyone at Oracle is deeply proud to be honored as a 2020 Customers’ Choice for Sales Force Automation. To learn more about this distinction or to read the reviews written about our products by the professionals who use them, please see the Sales Force Automation page on Gartner Peer Insights.

To all of our customers who submitted reviews, thank you! These reviews mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction!

If you have an Oracle Sales story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.

Douglas Wise

Product Marketing Manager, Oracle CX

Product Marketing Manager, Oracle CX

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