Join Living Legends at Modern Customer Experience 2019

February 4, 2019 | 2 minute read
Molly Ambrogi Yanson
Senior Product Manager, Global Marketing, Oracle CX
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Did you know that Elvis Presley once performed 837 consecutive sold-out shows in Las Vegas? Now that’s an impressive feat, even for a man who singlehandedly transformed the entertainment industry. While The King is no longer headlining the City of Lights, living legends are starring in another show in Vegas this spring–Modern Customer Experience 2019.

Just like Elvis, today’s consumers are redefining the world around them. They are the kings and queens of the customer experience (CX), reinventing the way they discover brands, consumer products, and seek services. In this new paradigm, the customer experience reigns and the rate of innovation shows no signs of slowing.

Modern Customer Experience 2019 is designed to help CX professionals leverage innovative technologies, deliver unforgettable customer experiences, and achieve impressive results for their companies. The event’s comprehensive three-day curriculum will feature legends across the CX landscape, from inspiring storytellers and leading brands to industry visionaries and product experts. Here’s what’s in store.

Legendary Speakers

NBA superstar and entrepreneur Earvin “Magic” Johnson, will take the main stage, sharing his story of risk, failure, and success. After a hall-of-fame-worthy career with the Lakers, Magic embarked upon many successful business ventures, and is no stranger to CX. In fact, he worked to transformed the CX at 100 urban Starbucks stores and at the L.A. Dodgers’ Stadium.

Magic will be joined by executives from companies like NBC Sports, Charter Communications, and Wells Fargo. You’ll also hear from industry analysts, influencers, and Oracle experts, as they explore the future of CX. Check out the event’s growing list of featured speakers.

Legendary Stories

The real legends of Modern Customer Experience are its attendees–those on the front lines of marketing, commerce, sales, and service. Learn how your peers, at companies like Pier 1 Imports, Master Lock, and Alaska Airlines, are utilizing the latest technologies to tackle challenges, not unlike the ones you encounter on a daily basis.

This is your opportunity to network, make meaningful connections, and take away fresh perspectives that will help drive your career forward.

And don’t miss the 13th Annual Markie Awards, where Oracle will honor 15 new CX heroes, celebrating the efforts of those who create legendary experiences across the entire customer journey.

Legendary Fun

True to form, Oracle’s customer appreciation night–CX Fest­–will be headlined by not only one, but multiple celebrated musical artists. While we’re still confirming the set list, you’ll be sure to hear familiar tunes. Check back in for details!

Elvis once said “do something worth remembering.” Being ordinary doesn’t cut it anymore. To succeed in today’s landscape, you have to stand out. You have to deliver legendary customer experiences.

Get your front row tickets to Modern Customer Experience 2019 with the code CXINSIDER for a discounted rate of $1295 through March 1, 2019. Viva Las Vegas!

Molly Ambrogi Yanson

Senior Product Manager, Global Marketing, Oracle CX

Montana-based, Molly is an outdoor enthusiast and never too far from a mountain peak or river. At Oracle, she works on the CX Global Marketing Team, inspiring other CX professionals with storytelling. She's passionate about addressing the challenges today's businesses face, and loves highlighting their success. She's also busy researching the next groundbreaking trend impacting consumers, companies and CX professionals alike.

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