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Pave Your Path to Creating Memorable Brand Experiences at MCX!

Harriet Franklin
Sr. Principal Product Manager, Oracle

In today’s world, memorable experiences differentiate your brand.  Each service experience must be personalized, consistent and seamless across every channel.   With smart technology and customers driving innovation, how can organizations adapt and keep up?  A great start is to attend the annual Modern Customer Experience Conference in Las Vegas March 19-21, 2019.

Service enthusiasts from around the world will come together under one roof to network, see the latest technology, share ideas, and hear from award-winning customers and thought leaders.

Attend this conference to see how artificial intelligence, augmented reality, virtual assistants, intelligent advice, machine learning and the Internet of Things are being leveraged by brands to adapt to customer expectations and drive unique experiences. Witness these innovative technologies in person through compelling keynotes, demonstrations, conversations with industry experts, trusted partners and your peers.

Here are three reasons why you should attend:

  1. Get Inspired by the Keynotes – Join Stephen Fioretti and Jeff Wartgow, CX industry visionaries,  to explore a world so impacted by self-service and automation that we have been placed on the threshold of a new age of enthusiastic brand advocates. In this new age, the service center will be the place everyone wants to work.
  2. Learn from Like-Minded Individuals - The customer is always right! Hear from our customers that are in the forefront of providing memorable experiences.   Attend sessions to see best practices, strategies and advice on how service leaders should approach new service demands.  You'll hear case studies from global customers that are changing the game.  Click here to see more in our session catalog.
  3. Meet Experts & Influencers Face to Face - Learn new approaches on how to exceed customer expectations and attend sessions with industry analysts. Or, participate in pre-conference education, mini-theaters, and demonstrations in the exhibit hall.  You can also attend the unique Collective Learning-style sessions. These will be audience-led and interactive, facilitated group activities that apply the science of learning with an appreciation for the collective intelligence of multiple people.

Last year, we asked you to be Legendary. This year, we want to be Legendary together! Don’t miss out. Hurry and Register for Modern Customer Experience 2019 using the promotion code, CXINSIDER, for a discounted rate of $1295 through March 1, 2019.

Stay in the loop on social media before, during and after the conference and follow #ModernCX.  See you there!

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