IDC has released their Marketscape report for Worldwide Manufacturing evaluating Field Service Management Applications. In the report, IDC evaluated Oracle Field Service and has named Oracle a leader in its ability to support the Manufacturing Industry.
Manufacturers have always been a focus for field service solutions, but lately the industry has received more attention. Manufacturers often rely on advanced workflows and complex use cases, in order to maintain often complex and widespread assets. As the manufactures looks to future proof their service divisions - side of the business – there is much to consider, particularly finding the right field service management software.
In the report, IDC breaks down why Oracle Field Service is a great fit for the manufacturing space. Oracle has always been ahead of its time when it comes to field service innovation. IDC has recognized our efforts, and cited innovation as one of the primary reasons for Oracles leadership position in the report.
The report goes into some detail around how Oracle Field Service is a robust and flexible solution, and how it must design software to meet the changing dynamics in the manufacturing space.