In times of change, customer service is in a prime position to provide advice, guide customers in their search for information, and to facilitate important decisions for individual customers. At the same time, customer service professionals are adopting new ways of working in a dynamic business environment.
Oracle is collaborating with thousands of companies globally around service excellence. We are here to support with advice, inspiration and open dialogue.
Join our CX Customer Webinar Series to take part in discussions around timely topics where we can provide advice on your questions, and the role and importance of customer service in an ever-changing world.
Service in a Changing World. Customer service in time of high pressure and change
20 May, 2020, Start Time: 1:00 PM BST, Duration: 45 min
Delivering Exceptional Customer Service when Working from Home - The New Normal. Trends, best practices and advice on working effectively, and leading business from home
3 June, 2020, Start Time: 1:00 PM BST, Duration: 45 min