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Oracle CX Customer Webinar Series

Rick O'herron
Director CX Product Marketing

In times of change, customer service is in a prime position to provide advice, guide customers in their search for information, and to facilitate important decisions for individual customers. At the same time, customer service professionals are adopting new ways of working in a dynamic business environment.

Oracle is collaborating with thousands of companies globally around service excellence. We are here to support with advice, inspiration and open dialogue.

Join our CX Customer Webinar Series to take part in discussions around timely topics where we can provide advice on your questions, and the role and importance of customer service in an ever-changing world.

  • Hear about the role of service in times of change: service driving business, new work environments and innovation of solutions addressing current challenges
  • Discuss with service experts and other CX Service customers on best practices, challenges and solutions
  • Get advice on where to turn for support and answers to your questions

Click here to learn more and select the webinars you want to register for.

  • Service in a Changing World. Customer service in time of high pressure and change
    20 May, 2020, Start Time: 1:00 PM BST, Duration: 45 min

  • Delivering Exceptional Customer Service when Working from Home - The New Normal. Trends, best practices and advice on working effectively, and leading business from home
    3 June, 2020, Start Time: 1:00 PM BST, Duration: 45 min

  • Augmenting the Service Center with Conversation. How to leverage chatbots and other conversational interfaces to drive dialogue and value.
    17 June, 2020, Start Time: 1:00 PM BST, Duration: 45 min

Learn more!

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