AI and the Customer Service Experience: 3 Key Principles – and Other News
This year we’re putting a fresh spin on the Markie Awards, expanding their scope to celebrate creators of legendary experiences across the entire customer...
This year we’re putting a fresh spin on the Markie Awards, expanding their scope to celebrate creators of legendary experiences across the entire customer journey. Share your story and join us at Modern Customer Experience 2019.
This year we’re putting a fresh spin on the Markie Awards, expanding their scope to celebrate creators of legendary experiences across the entire customer journey. Share your story and join us at...
Learn how to exceed in the Experience Economy–the new paradigm where your customers are driving innovation. Join us at Modern Customer Experience, March 19-21,...
Learn how to exceed in the Experience Economy–the new paradigm where your customers are driving innovation. Join us at Modern Customer Experience, March 19-21, 2019 in Las Vegas.
Five Trends Shaping The Future Of Customer Experience In 2019 - and Other News
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.
Did you miss our recent Oracle Commerce Cloud roadmap webinar? Good news -- it's now available for playback! Gary Kirschner from the Oracle Commerce Product...
Did you miss our recent Oracle Commerce Cloud roadmap webinar? Good news -- it's now available for playback! Gary Kirschner from the Oracle Commerce Product Management team recently presented the latest Oracle Commerce and Oracle Commerce Cloud Roadmap via webinar, brought to you by the official Oracle Commerce User Group, Pipeline Pros. For a limited time, you can watch the webinar playback for free here: https://pipelinepros.org/webinars/roadmapvideoplayback Our...
Did you miss our recent Oracle Commerce Cloud roadmap webinar? Good news -- it's now available for playback! Gary Kirschner from the Oracle Commerce Product Management team recently presented...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: Giants Like Oracle and Salesforce Are...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: Giants Like Oracle and Salesforce Are Salivating Over Direct-to-Consumer Startups, but Insiders Say Winning Business Is 'Inherently Messy' by Lauren Johnson, Business Insider, 11.14.18 Advertisers are eyeing direct-to-consumer brands, and Oracle’s Dave Helmreich shares the importance of marketing strategies within these businesses. Realtor.com Creates 1:1...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: Giants Like Oracle and Salesforce Are Salivating Over Direct-to-Consumer Startups,...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: How Emerging Technologies Are Changing the...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: How Emerging Technologies Are Changing the Retail Shopping Experience by Bob Meixner, Retail Customer Experience, 11.5.18 Oracle's Bob Meixner provides insights into how emerging technologies such as AI, AR, and VR present new possibilities for engaging with customers both in stores and online. Great Customer Experience Shouldn't Be Rocket Science by Molly...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: How Emerging Technologies Are Changing the Retail Shopping Experience by Bob Meixner,...
By Kimberly Guillon Oracle is top-ranked in current offering category, receiving the highest possible scores in the sales force automation (SFA), marketing...
By Kimberly Guillon Oracle is top-ranked in current offering category, receiving the highest possible scores in the sales force automation (SFA), marketing automation and customer service criteria Oracle has been named a leader in CRM suites by Forrester Research. The Forrester Wave™: CRM Suites, Q4 2018 gave Oracle the highest score of any vendor in the current offering category and cites Oracle’s ability to unify front- and back-office functions, noting that “Oracle's...
By Kimberly Guillon Oracle is top-ranked in current offering category, receiving the highest possible scores in the sales force automation (SFA), marketing automation and customer service criteria...
