Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: Giants Like Oracle and Salesforce Are...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: Giants Like Oracle and Salesforce Are Salivating Over Direct-to-Consumer Startups, but Insiders Say Winning Business Is 'Inherently Messy' by Lauren Johnson, Business Insider, 11.14.18 Advertisers are eyeing direct-to-consumer brands, and Oracle’s Dave Helmreich shares the importance of marketing strategies within these businesses. Realtor.com Creates 1:1...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: Giants Like Oracle and Salesforce Are Salivating Over Direct-to-Consumer Startups,...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: How Emerging Technologies Are Changing the...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: How Emerging Technologies Are Changing the Retail Shopping Experience by Bob Meixner, Retail Customer Experience, 11.5.18 Oracle's Bob Meixner provides insights into how emerging technologies such as AI, AR, and VR present new possibilities for engaging with customers both in stores and online. Great Customer Experience Shouldn't Be Rocket Science by Molly...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: How Emerging Technologies Are Changing the Retail Shopping Experience by Bob Meixner,...
By Kimberly Guillon Oracle is top-ranked in current offering category, receiving the highest possible scores in the sales force automation (SFA), marketing...
By Kimberly Guillon Oracle is top-ranked in current offering category, receiving the highest possible scores in the sales force automation (SFA), marketing automation and customer service criteria Oracle has been named a leader in CRM suites by Forrester Research. The Forrester Wave™: CRM Suites, Q4 2018 gave Oracle the highest score of any vendor in the current offering category and cites Oracle’s ability to unify front- and back-office functions, noting that “Oracle's...
By Kimberly Guillon Oracle is top-ranked in current offering category, receiving the highest possible scores in the sales force automation (SFA), marketing automation and customer service criteria...
In the past few years, there’s been a lot of talk about AI innovating and improving our lifestyles. Remember when Waze first came out and it shortened your...
In the past few years, there’s been a lot of talk about AI innovating and improving our lifestyles. Remember when Waze first came out and it shortened your commute? Siri is pretty cool too. As AI becomes more developed, it’s becoming less about “cool” new innovations and more about business impact. I recently attended the AI Summit in San Francisco where Melissa Boxer, Oracle’s VP of Adaptive Intelligent Applications, gave her keynote on Practical AI. In her session,...
In the past few years, there’s been a lot of talk about AI innovating and improving our lifestyles. Remember when Waze first came out and it shortened your commute? Siri is pretty cool too. As AI...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: 2018 SuperNova Award Winners Announced at...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: 2018 SuperNova Award Winners Announced at Connected Enterprise by Courtney Sato, Constellation Research, 10.25.18 Oracle CX customer, Kenya Revenue Authority (KRA), took home the SuperNova Award for Next Generation Customer Experience given out by Constellation Research. Oracle OpenWorld 2018 - City of San Jose Reimagines the Citizen Experience with Oracle by...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: 2018 SuperNova Award Winners Announced at Connected Enterprise by Courtney...
I recently attended the AI Summit in San Francisco where Melissa Boxer, Oracle’s VP of Adaptive Intelligent Applications gave her keynote on "Practical AI" from...
I recently attended the AI Summit in San Francisco where Melissa Boxer, Oracle’s VP of Adaptive Intelligent Applications gave her keynote on "Practical AI" from a CEO’s perspective. While her presentation got me excited about all the new developments and solutions from Oracle, it also got me thinking about how pervasive AI is in my life, and maybe yours too. We’re so busy with everything we do - whether it’s selling, marketing, or running a business, and all the while,...
I recently attended the AI Summit in San Francisco where Melissa Boxer, Oracle’s VP of Adaptive Intelligent Applications gave her keynote on "Practical AI" from a CEO’s perspective. While...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: The Big Story Podcast: Twitchy Trigger Finger...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: The Big Story Podcast: Twitchy Trigger Finger by Ryan Joe, AdExchanger, 10.25.18 Oracle Marketing Cloud announced new positioning within the Oracle structure, along with a new go-to-market strategy for its customer data platform (CDP). Oracle CX Unity Unveiled at OpenWorld by Jess Scardina, TechTarget, 10.23.18 Signaling that it will dive deeper into the battle...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: The Big Story Podcast: Twitchy Trigger Finger by Ryan Joe, AdExchanger, 10.25.18...
By Fortune Alexander, Sr. Director, CX Product Strategy, Oracle As a sales leader, are you haunted by your annual planning process? Do you cringe when your CEO...
By Fortune Alexander, Sr. Director, CX Product Strategy, Oracle As a sales leader, are you haunted by your annual planning process? Do you cringe when your CEO or CFO asks you when the Sales Plan will finally be ready? Does your Head of Sales Ops threaten to quit during the planning cycle? If so, you’re not alone. Most sales organizations take weeks, even months, to produce their sales plans. In fact, only 28% of companies have incentive compensation plans, territories, and...
By Fortune Alexander, Sr. Director, CX Product Strategy, Oracle As a sales leader, are you haunted by your annual planning process? Do you cringe when your CEO or CFO asks you when the Sales Plan...
By Manoj Goyal, GVP Engineering for Oracle Marketing Cloud Let’s all repeat it together - the traditional “customer journey” is dead! Consumer expectations...
By Manoj Goyal, GVP Engineering for Oracle Marketing Cloud Let’s all repeat it together - the traditional “customer journey” is dead! Consumer expectations have changed. The real way customers engage with brands is dynamic, unpredictable, and they expect to be served with a relevant experience in real-time, every time they interact with a brand. Thus, while the problem of understanding customers continues to get more challenging, the solution to serve them these...
By Manoj Goyal, GVP Engineering for Oracle Marketing Cloud Let’s all repeat it together - the traditional “customer journey” is dead! Consumer expectations have changed. The real way customers...
