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Welcome to the Oracle CX blog:
The latest in customer experience strategy, technology, and innovation.

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CX News & Events

AI Adoption is Key to Improving the Customer Experience - and Other News

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

Can Chatbots Charm Customers - and Other News

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

How SMBs Use Voice to Improve the Customer Experience - and Other News

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

Using the Contact Center to Help Build Brand Loyalty - and Other News

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

5 Ways to Prepare for a New Era of Customer Experience - and Other News

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

How AR, IoT, Blockchain and Chatbots Redefine Customer Experience - and Other News

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

The ‘C’ in Customer Experience Means Consistency - and Other News

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

Study Finds Connectivity Technologies are Significant Enablers to Customer Experience Goals – and Other News

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.

Register Today for Oracle's Premier Commerce and CX Event!

Don’t miss Oracle’s premier Commerce and CX event — Modern Customer Experience 2019 in Las Vegas from March 19-21, 2019! Join Oracle Commerce and Oracle...

Don’t miss Oracle’s premier Commerce and CX event — Modern Customer Experience 2019 in Las Vegas from March 19-21, 2019! Join Oracle Commerce and Oracle Commerce Cloud customers, partners, product management, and other CX leaders in learning about the upcoming product roadmap, commerce and CX innovations and best practices, and much more! Take advantage of over 200 sessions, pre-conference training, interactive exhibit hall, networking, and customer appreciation events....