Mark de Groot, Marketing Director, EMEA CX, Marketing Apps & CRM, Oracle GDPR is just around the corner, but it’s not too late to take control of your data and...
Mark de Groot, Marketing Director, EMEA CX, Marketing Apps & CRM, Oracle GDPR is just around the corner, but it’s not too late to take control of your data and prepare your organization. Here are five simple steps that can help you get on the path to continuous compliance. Step 1: Don’t panic! With the deadline for GDPR closing in, it might be tempting to implement as many data protection measures as quickly as possible. While this sense of urgency is warranted, a measured...
Mark de Groot, Marketing Director, EMEA CX, Marketing Apps & CRM, Oracle GDPR is just around the corner, but it’s not too late to take control of your data and prepare your organization. Here are five...
Rachel Anderson, CX Content Strategist, Oracle The greatest minds in the field service industry will gather April 17-20 in Palm Springs to discuss how to build...
Rachel Anderson, CX Content Strategist, Oracle The greatest minds in the field service industry will gather April 17-20 in Palm Springs to discuss how to build world-class service and support operations. Field Service USA is the premier event of the year for advancing all areas of service, so there’s sure to be discussions about the latest challenges facing service leaders, as well as the opportunities presented with cutting-edge technologies. Service is the new battleground...
Rachel Anderson, CX Content Strategist, Oracle The greatest minds in the field service industry will gather April 17-20 in Palm Springs to discuss how to build world-class service and...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: #OracleCX Cloud Suite empowers #marketing, #commerce, #sales...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: #OracleCX Cloud Suite empowers #marketing, #commerce, #sales & #custservice to quickly and easily tap into the latest innovations http://ora.cl/Oh06Q Click to Tweet #Oracle honors the best of the best #CX heroes delivered by #marketing, #commerce, #sales and #customerservice heroes http://ora.cl/ia7T1 Click to Tweet Couldn't make it to #ModernCX? Watch #keynotes here:...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: #OracleCX Cloud Suite empowers #marketing, #commerce, #sales & #custservice to quickly and easily tap...
By Vika Mlonchina, Product Marketing Manager, Oracle As Shashi Seth, SVP, Oracle Marketing Cloud, outlined during his keynote at Modern Customer Experience...
By Vika Mlonchina, Product Marketing Manager, Oracle As Shashi Seth, SVP, Oracle Marketing Cloud, outlined during his keynote at Modern Customer Experience 2018, everyone wants to spend less time focusing on how technologies are changing and spend more time actually using the technologies to drive better experiences. From marketing to sales to customer service, providing a great customer experience is a top priority across numerous lines of business (LOB). Users juggle more...
By Vika Mlonchina, Product Marketing Manager, Oracle As Shashi Seth, SVP, Oracle Marketing Cloud, outlined during his keynote at Modern Customer Experience 2018, everyone wants to spend less...
In his keynote at Modern Customer Experience 2018, Shashi Seth, SVP, Oracle Marketing Cloud, outlined Oracle’s commitment to rapidly innovating its CX tools,...
In his keynote at Modern Customer Experience 2018, Shashi Seth, SVP, Oracle Marketing Cloud, outlined Oracle’s commitment to rapidly innovating its CX tools, products, support structure, and interactions. The goal? To allow Oracle CX customers to spend less time focusing on how technologies are changing and spend more time actually using the technology to drive unforgettable experiences. Part of this strategy relies on Oracle CX’s extensive ecosystem of partners, harnessing...
In his keynote at Modern Customer Experience 2018, Shashi Seth, SVP, Oracle Marketing Cloud, outlined Oracle’s commitment to rapidly innovating its CX tools, products, support structure,...
As consumer expectations continue to outpace customer experiences, CX professionals are faced with the reality of trying to keep up. And while the challenges...
As consumer expectations continue to outpace customer experiences, CX professionals are faced with the reality of trying to keep up. And while the challenges faced by marketing, commerce, customer service, and sales practitioners differ, Oracle is focused on removing the barriers that prevent organizations from creating legendary customer experiences. The latest innovations, announced today at Modern Customer Experience 2018, will help CX practitioners on their journey to...
As consumer expectations continue to outpace customer experiences, CX professionals are faced with the reality of trying to keep up. And while the challenges faced by marketing, commerce,...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: Learn about @jaybaer journey to #tech entrepreneurship, and...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: Learn about @jaybaer journey to #tech entrepreneurship, and why he's excited for #Oracle #ModernCX: http://ora.cl/Ky7Zw via @MarTechSeries Click to Tweet Check out @MarTechSeries interview with #CX evangelist @DesCahill to discover why he's looking forward to #ModernCX: http://ora.cl/NH0Sa Click to Tweet Next week at #ModernCX @iSocialFanz will be taking over the @Oracle...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: Learn about @jaybaer journey to #tech entrepreneurship, and why he's excited for #Oracle #ModernCX:...
It’s hard to believe that nearly 25 years have passed since Weezer’s MTV smash staple “Buddy Holly” came out, so here’s the Happy Days-inspired video that may...
It’s hard to believe that nearly 25 years have passed since Weezer’s MTV smash staple “Buddy Holly” came out, so here’s the Happy Days-inspired video that may help you flash back to the days when grunge and nerd culture became cool. And while we all can reminisce about bands from the 90s, Weezer is still cranking out solid albums that keep the hooks coming and the cool emo vibe strong. Front man, vocalist and lead guitar Rivers Cuomo still burns with the creative muse as...
It’s hard to believe that nearly 25 years have passed since Weezer’s MTV smash staple “Buddy Holly” came out, so here’s the Happy Days-inspired video that may help you flash back to the days when...
As many marketers and etailers know, we have moved beyond the traditional purchase funnel. Evidence of this includes the impact of customer advocacy and...
As many marketers and etailers know, we have moved beyond the traditional purchase funnel. Evidence of this includes the impact of customer advocacy and social proof on conversion rates as well as the likelihood of future purchases and customer lifetime value. Duel provides visual customer testimonials and social proof for commerce sites. The Duel Visual Testimonial platform enables ecommerce brands and retailers to create an emotional, trusted connection with their...
As many marketers and etailers know, we have moved beyond the traditional purchase funnel. Evidence of this includes the impact of customer advocacy and social proof on conversion rates as well as...
