Modern Customer Experience is the biggest CX event of the year, and you—our customers—are the heart and soul of the conference. You inspire us year round, and...
Modern Customer Experience is the biggest CX event of the year, and you—our customers—are the heart and soul of the conference. You inspire us year round, and we’re excited to welcome you back to the event in Chicago this year. Looking back, my favorite highlight from Modern CX 2019 happened after the conference when CIO Pedro Martini and Douglas Melo from WebContinental got #CXHero tattoos in Las Vegas to commemorate their conference experience. I wanted to catch up with...
Modern Customer Experience is the biggest CX event of the year, and you—our customers—are the heart and soul of the conference. You inspire us year round, and we’re excited to welcome you back to...
Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.
Ventana Research has published its 2019 Value Index for Sales Performance Management (SPM), ranking Oracle as the top vendor on the list. Covering seven...
Ventana Research has published its 2019 Value Index for Sales Performance Management (SPM), ranking Oracle as the top vendor on the list. Covering seven categories, the Value Index leverages unique methodology and research-based analytics to assess how well vendors’ offerings meet buyers’ requirements for software that enables and supports sales performance management. Companies that rank in the top three of in any category earn the designation of Value Index Leader, and...
Ventana Research has published its 2019 Value Index for Sales Performance Management (SPM), ranking Oracle as the top vendor on the list. Covering seven categories, the Value Index leverages unique...
This past week, most of us in the US were largely checked out--enjoying a holiday feast with friends and family and going through our wish lists. However, if...
This past week, most of us in the US were largely checked out--enjoying a holiday feast with friends and family and going through our wish lists. However, if you work for a brand or retailer, you likely weren’t totally relaxed. Cyberweek is make-it-or-break-it. When sites get slow or go down all together, it does more than spoil the holiday fun. It costs millions! Our customers, partners, and operations teams make significant investments in strategy and technology to ensure...
This past week, most of us in the US were largely checked out--enjoying a holiday feast with friends and family and going through our wish lists. However, if you work for a brand or retailer, you...
Gartner has recognized Oracle as a Leader, positioned highest in Execution in the 2019 Magic Quadrant (MQ) for Configure, Price and Quote Application Suites....
Gartner has recognized Oracle as a Leader, positioned highest in Execution in the 2019 Magic Quadrant (MQ) for Configure, Price and Quote Application Suites. Analysts Mark Lewis and Christina Klock analyzed sixteen vendors and placed each in one of four categories: Leader, Challenger, Niche Player, or Visionary. This is the third year in a row that Oracle was placed a Leader. Oracle believes that placement in the leaders’ quadrant in the Gartner Magic Quadrant for Configure,...
Gartner has recognized Oracle as a Leader, positioned highest in Execution in the 2019 Magic Quadrant (MQ) for Configure, Price and Quote Application Suites. Analysts Mark Lewis and Christina...
