In today’s volatile economy, Communications Service Providers are challenged to offer a complete, cross-channel commerce experience. With Oracle Commerce...
In today’s volatile economy, Communications Service Providers are challenged to offer a complete, cross-channel commerce experience. With Oracle Commerce solutions, CSPs can get closer to customers and gain valuable insight to maximize ROI across all commerce activities. Join us for a live webcast on September 26th with featured speakers Raghavendra Ademane, Omni-Channel Commerce Consultant at Professional Access and Brenna Johnson, Product Manager, Oracle and learn how you...
In today’s volatile economy, Communications Service Providers are challenged to offer a complete, cross-channel commerce experience. With Oracle Commerce solutions, CSPs can get closer to customers...
Yes, a rock 'n roll reference in a CRM/Customer Experience blog entry! Sorry, but we are getting excited about OpenWorld and all of the great CRM and Customer...
Yes, a rock 'n roll reference in a CRM/Customer Experience blog entry! Sorry, but we are getting excited about OpenWorld and all of the great CRM and Customer Experience sessions we've been planning for the past 6 months (yes, we really do start planning in March!). I also heard that some band named Pearl Jam is making an appearance. Who's tried the Rock Band guitar solo for Alive? Way too difficult for an amateur like me. Anyhow, we are supposed to be highlighting Siebel CRM...
Yes, a rock 'n roll reference in a CRM/Customer Experience blog entry! Sorry, but we are getting excited about OpenWorld and all of the great CRM and Customer Experience sessions we've been...
Today's entry is written by Chris Warner, Director, Product Strategy at Oracle. By now you’ve undoubtedly seen theblogs and announcements about Oracle...
Today's entry is written by Chris Warner, Director, Product Strategy at Oracle. By now you’ve undoubtedly seen theblogs and announcements about Oracle OpenWorld. And perhaps you’ve also seen the news about OpenWorld’s newest sisterevent: Oracle Customer Experience (CX) Summit @ OpenWorld. Oracle CX Summit was created to be the mostmeaningful CX event, to be truly unique, to serve as the place to discover what it takes and what it really means to putthe customer at the center...
Today's entry is written by Chris Warner, Director, Product Strategy at Oracle. By now you’ve undoubtedly seen theblogs and announcements about Oracle OpenWorld. And perhaps you’ve also seen the news...
When customers deal with your company, they want simple, consistent, and relevant experiences. Most successful companies would say that they try to create a...
When customers deal with your company, they want simple, consistent, and relevant experiences. Most successful companies would say that they try to create a good customer experience and have already invested in the systems, people, and training to develop it. So what’s missing? Why is it becoming more difficult to meet customer expectations? What strategies will help your company differentiate itself in the view of your customers?Join Oracle for an educational live event:...
When customers deal with your company, they want simple, consistent, and relevant experiences. Most successful companies would say that they try to create a good customer experience and have already...
A guest post by Anthony Lye, SVP, CRM, Oracle The Experience Revolution is here, and we are going to explore and celebrate our new customer experience (CX)...
A guest post by Anthony Lye, SVP, CRM, Oracle The Experience Revolution is here, and we are going to explore and celebrate our new customer experience (CX) ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. At The Experience Revolution, Oracle President Mark Hurd will detail the...
A guest post by Anthony Lye, SVP, CRM, Oracle The Experience Revolution is here, and we are going to explore and celebrate our new customer experience (CX) ventures and strategy in an extraordinary...
Customer service is set to change dramatically over the next five years – and now is the time to ensure you have the tools to help you succeed. On Wednesday,...
Customer service is set to change dramatically over the next five years – and now is the time to ensure you have the tools to help you succeed. On Wednesday, June 13, join Oracle and Forrester Research to discover what the future holds and learn how you can:Empower your agents Delight your customers Shape your customer service future Our speakers are Kate Leggett, Senior Analyst, Forrester Research, and John Perez, Customer Experience Strategist, Oracle RightNow. Kate is a...
Customer service is set to change dramatically over the next five years – and now is the time to ensure you have the tools to help you succeed. On Wednesday, June 13, join Oracle and...
Oracle is proud to be a Platinum sponsor of the ICMI's Annual Call Center Exposition taking place May 8-9, 2012 in Seattle, WA – "The Global Gathering for the...
Oracle is proud to be a Platinum sponsor of the ICMI's Annual Call Center Exposition taking place May 8-9, 2012 in Seattle, WA – "The Global Gathering for the Contact Center Community." Visit Oracle in booth #505 to learn more about Oracle RightNow Web Experience, Oracle RightNow Contact Center Experience, Oracle RightNow Social Experience and Oracle Social Network, Oracle Knowledge Management, Siebel Field Service, Siebel Warranty Management, and Desktop Virtualization.Also,...
Oracle is proud to be a Platinum sponsor of the ICMI's Annual Call Center Exposition taking place May 8-9, 2012 in Seattle, WA – "The Global Gathering for the Contact Center Community." Visit Oracle...
Eliminate the guesswork in your sales organisation by joining Customer Concepts TV, 24 April, 11am CET / 10am BST. Strategies will be examined to help you make...
Eliminate the guesswork in your sales organisation by joining Customer Concepts TV, 24 April, 11am CET / 10am BST. Strategies will be examined to help you make the most out of your CRM implementation. Watch this video for more information:http://bit.ly/HzejFT
Eliminate the guesswork in your sales organisation by joining Customer Concepts TV, 24 April, 11am CET / 10am BST. Strategies will be examined to help you make the most out of your CRM...
