Call me a mooch. One of my favorite things about the Sales 2.0 conference held in San Francisco a couple of weeks ago was the venue (Four Seasons Hotel) and the...
Call me a mooch. One of my favorite things about the Sales 2.0 conference held in San Francisco a couple of weeks ago was the venue (Four Seasons Hotel) and the food. But higher on the list was the quality of companies and people who attended. Our peer and 2.0 impresario Ken Pulverman used his trusty new Kodak Zi8 to capture a medley of elevator pitches from vendors who exhibited at the conference. We had many "FOOCROD" in attendance (Friends of Oracle CRM On Demand). And we...
Call me a mooch. One of my favorite things about the Sales 2.0 conference held in San Francisco a couple of weeks ago was the venue (Four Seasons Hotel) and the food. But higher on the list was the...
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I'll just come out and admit it. I really do. And I love Tony Robbins, Jack Canfield, Brian Tracy, the late Napoleon Hill, etc., etc. Yes I do. I love any of...
I'll just come out and admit it. I really do. And I love Tony Robbins, Jack Canfield, Brian Tracy, the late Napoleon Hill, etc., etc. Yes I do. I love any of these personal development gurus who can teach us how to be more effective in life and in business, by using more of our "personal power."Now...what the heck does any of this have to do with CRM? Two things.1) The last time I checked, CRM is all about maximizing the effectiveness of customer relationships. Yes,...
I'll just come out and admit it. I really do. And I love Tony Robbins, Jack Canfield, Brian Tracy, the late Napoleon Hill, etc., etc. Yes I do. I love any of these personal development gurus who can...
Social services organizations have a complex job. They provide essential services to citizens in need, but are encumbered with rising caseloads, ever-changing...
Social services organizations have a complex job. They provide essential services to citizens in need, but are encumbered with rising caseloads, ever-changing program requirements, and a growing need for services.Join us for a webcast to learn about Oracle's new solution for social services - the most complete solution for simplifying eligibility, increasing efficiency, and improving effectiveness. Hear Oracle president, Charles Phillip, discuss Oracle's commitment to social...
Social services organizations have a complex job. They provide essential services to citizens in need, but are encumbered with rising caseloads, ever-changing program requirements, and a growing need...
Actually, Oracle's Field Marketing team is "on the road" virtually all the time. But coming soon to four cities in the Midwest and West Coast is a tour...
Actually, Oracle's Field Marketing team is "on the road" virtually all the time. But coming soon to four cities in the Midwest and West Coast is a tour specifically focused on how your organization can "Outsmart and Out Execute Your Competition." Chicago, Denver, Newport Beach, and my personal favorite location -- San Carlos, California -- is where we'll be at in four separate highly stimulating and educational events in the March and April time frame. Lest you think it's...
Actually, Oracle's Field Marketing team is "on the road" virtually all the time. But coming soon to four cities in the Midwest and West Coast is a tour specifically focused on how your...
Then I really don't want to waste your time. However, if you ARE interested in increasing sales productivity at your company, I strongly encourage you to attend...
Then I really don't want to waste your time. However, if you ARE interested in increasing sales productivity at your company, I strongly encourage you to attend a free Webinar we're conducting with CRM magazine one week from today. The title of the Webinar is "Drive Increased Sales Productivity." It's taking place on Wednesday, December 9th at 11 a.m. Pacific time/2 p.m. Eastern time.FULL DISCLOSUREa) I thought of this topic; b) I solicited and invited our panelist...
Then I really don't want to waste your time. However, if you ARE interested in increasing sales productivity at your company, I strongly encourage you to attend a free Webinar we're conducting with...
Attend our live webcast for Health, Human Services, and Labor agencies.Hear experts Adelaide O'Brien with IDC Government Insights and Kimberly Ellison-Taylor...
Attend our live webcast for Health, Human Services, and Labor agencies.Hear experts Adelaide O'Brien with IDC Government Insights and Kimberly Ellison-Taylor from Oracle's Health & Human Services practice discuss the latest trends in social servicesand customer success stories.
Attend our live webcast for Health, Human Services, and Labor agencies.Hear experts Adelaide O'Brien with IDC Government Insights and Kimberly Ellison-Taylor from Oracle's Health & Human Services...
One hot topic at OpenWorld today was about building loyalty. One common measure is the Net Promoter Score (NPS). This measures the likelihood of customers to...
One hot topic at OpenWorld today was about building loyalty. One common measure is the Net Promoter Score (NPS). This measures the likelihood of customers to recommend your products compared with the likelihood that they will detract. It is primarily about intent. One lesson learned is that you can move beyond a customer promoter rating to measure customer referral value (CRV). That is based on the combination of attitude and behavior -- actual buying and recommending is...
One hot topic at OpenWorld today was about building loyalty. One common measure is the Net Promoter Score (NPS). This measures the likelihood of customers to recommend your products compared with the...
What's your bet -- peers or vendor marketers? According to an Edelman Trust Report from 2007, customers trust peers 75% versus vendor PR at only 20%.One of the...
What's your bet -- peers or vendor marketers? According to an Edelman Trust Report from 2007, customers trust peers 75% versus vendor PR at only 20%.One of the topics at the great, standing room-only OpenWorld CRM sessions addressed Social CRM. Since customers trust their peers the most, companies that can facilitate customer-to-customer relationships will do great. Anthony Lye added, Social CRM is more of a strategy than a mere application. The point is for sales and...
What's your bet -- peers or vendor marketers? According to an Edelman Trust Report from 2007, customers trust peers 75% versus vendor PR at only 20%.One of the topics at the great, standing room-only...
