Back by popular demand, Pre-Conference Education makes its return to Modern Customer Experience 2018. This year, we’re bringing back Oracle Service Cloud...
Back by popular demand, Pre-Conference Education makes its return to Modern Customer Experience 2018. This year, we’re bringing back Oracle Service Cloud training and expanding the program across the Oracle Customer Experience (CX) Cloud suite of applications. Want to learn more about KPIs and dashboards? Are you interested in creating dynamic interviews to build customer loyalty? Do you know what it takes to nurture a thriving Knowledge Management program? We’ve got all...
Back by popular demand, Pre-Conference Education makes its return to Modern Customer Experience 2018. This year, we’re bringing back Oracle Service Cloud training and expanding the program across the...
Enjoy our weekly round-up of top news stories across the CX landscape. .@OracleServCloud announces the next season of #AsktheExpertsWebinars. Come join us for a...
Enjoy our weekly round-up of top news stories across the CX landscape. .@OracleServCloud announces the next season of #AsktheExpertsWebinars. Come join us for a season focused on #chat http://ora.cl/iS4uc #OSvC - Click to Tweet Explore these new ways to deliver consistent, personalized #CX across the entire customer journey http://ora.cl/LX6Di - Click to Tweet .@dena_travel cuts inbound call inquiries by 20%, improves self-resolution rate by 16% & delivers superior #CX...
Enjoy our weekly round-up of top news stories across the CX landscape. .@OracleServCloud announces the next season of #AsktheExpertsWebinars. Come join us for a season focused on...
Back by popular demand, Pre-Conference Education returns to Modern Customer Experience 2018 with an expanded curriculum that now includes Oracle Commerce Cloud...
Back by popular demand, Pre-Conference Education returns to Modern Customer Experience 2018 with an expanded curriculum that now includes Oracle Commerce Cloud and Oracle Commerce (Endeca) training. Whether you’re a customer, a partner, or just curious to learn more, we encourage you to take advantage of these in-depth, structured learning opportunities that will help advance your CX career and help you achieve legendary results for your organization. Now through April 9th,...
Back by popular demand, Pre-Conference Education returns to Modern Customer Experience 2018 with an expanded curriculum that now includes Oracle Commerce Cloud and Oracle Commerce (Endeca) training....
Enjoy our weekly round-up of top news stories across the CX landscape. Check out 5 reasons to attend @Oracle's #ModernCX from April 10-12 in Chicago...
Enjoy our weekly round-up of top news stories across the CX landscape. Check out 5 reasons to attend @Oracle's #ModernCX from April 10-12 in Chicago http://ora.cl/1ak3s #OracleEmp - Click to Tweet NOW LIVE! The highly-anticipated Answer Versioning feature has been released for @OracleServCloud Knowledge Foundation http://ora.cl/xS6E7 #KF #OracleEmp - Click to Tweet Join #Oracle’s @madhukarkumar on 3/15 to learn how to leverage #AI to create better #CX & increase market...
Enjoy our weekly round-up of top news stories across the CX landscape. Check out 5 reasons to attend @Oracle's #ModernCX from April 10-12 in Chicago http://ora.cl/1ak3s #OracleEmp - Click to Tweet...
Join us for our upcoming free webinar: AI and the Future Role of the Salesperson with Oracle's Madhukar Kumar. Register Today > "Always Be Closing" is no...
Join us for our upcoming free webinar: AI and the Future Role of the Salesperson with Oracle's Madhukar Kumar. Register Today > "Always Be Closing" is no longer just a sales mantra popularized from the movie, Glengarry Glenn Ross. In the coming years this could be the reality for salespeople for two significant reasons: 1. Customer apathy towards salespeople is growing and will likely continue to increase perhaps to the point where a salesperson's primary task is to close...
Join us for our upcoming free webinar: AI and the Future Role of the Salesperson with Oracle's Madhukar Kumar. Register Today > "Always Be Closing" is no longer just a sales mantra popularized from...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: Another #OSvC #custsuccess! #Oracle #PlatinumPartner In Motion...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: Another #OSvC #custsuccess! #Oracle #PlatinumPartner In Motion accelerates implementation & #cctr times to improve #CX w/@OracleServCloud http://ora.cl/GW0gI #OracleEmp - Click to Tweet How a 118 year-old B2B company leveraged social for sales: http://bit.ly/2BhIkKF via @social_shakeup with @NeilTolbert, @MackTrucks & @AngWWells, @OracleCX #OracleEmp - Click to Tweet @panasonic...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: Another #OSvC #custsuccess! #Oracle #PlatinumPartner In Motion accelerates implementation & #cctr times...
Oracle Commerce customers have just two days left to enter to win a prestigious Markie Award which honors excellence in marketing and commerce! This year, The...
Oracle Commerce customers have just two days left to enter to win a prestigious Markie Award which honors excellence in marketing and commerce! This year, The Markie Awards will include several commerce categories. The Markies Awards, now in their 12th year, shine a spotlight on organizations that have delivered superior customer experiences with technology, expertise, and creativity. This is a great chance for our customers to earn industry recognition for their great work!...
Oracle Commerce customers have just two days left to enter to win a prestigious Markie Award which honors excellence in marketing and commerce! This year, The Markie Awards will include several...
Gartner Recognizes Oracle’s Ability to Execute and Completeness of Vision By Chris Haussler, Sr. Principal Product Manager, Oracle Gartner has named Oracle a...
Gartner Recognizes Oracle’s Ability to Execute and Completeness of Vision By Chris Haussler, Sr. Principal Product Manager, Oracle Gartner has named Oracle a leader in the 2018 Gartner report “Magic Quadrant for Configure, Price and Quote Application Suites”, published January 29, 2018. Analysts Mark Lewis and Melissa A. Hilbert describe their views of the CPQ market and their evaluation of eleven vendors. We believe this Leader positioning acknowledges Oracle’s continued...
Gartner Recognizes Oracle’s Ability to Execute and Completeness of Vision By Chris Haussler, Sr. Principal Product Manager, Oracle Gartner has named Oracle a leader in the 2018 Gartner report “Magic...
"Customer service is not a department, it's an attitude!" - Unknown Calling all Customer Service professionals! Oracle is once again bringing our tribe together...
"Customer service is not a department, it's an attitude!" - Unknown Calling all Customer Service professionals! Oracle is once again bringing our tribe together for Modern Customer Experience, April 10th -12th at McCormick place in Chicago! Join us and your service peers for the best customer experience event ever. (Now through April 9th, register for only $1395 with the code CXBLOG to receive $500 off the onsite rate.) Whether you're a first-time attendee looking to focus on...
"Customer service is not a department, it's an attitude!" - Unknown Calling all Customer Service professionals! Oracle is once again bringing our tribe together for Modern Customer Experience, April...
