By Vika Mlonchina, Product Marketing Manager, Oracle As Shashi Seth, SVP, Oracle Marketing Cloud, outlined during his keynote at Modern Customer Experience...
By Vika Mlonchina, Product Marketing Manager, Oracle As Shashi Seth, SVP, Oracle Marketing Cloud, outlined during his keynote at Modern Customer Experience 2018, everyone wants to spend less time focusing on how technologies are changing and spend more time actually using the technologies to drive better experiences. From marketing to sales to customer service, providing a great customer experience is a top priority across numerous lines of business (LOB). Users juggle more...
By Vika Mlonchina, Product Marketing Manager, Oracle As Shashi Seth, SVP, Oracle Marketing Cloud, outlined during his keynote at Modern Customer Experience 2018, everyone wants to spend less...
In his keynote at Modern Customer Experience 2018, Shashi Seth, SVP, Oracle Marketing Cloud, outlined Oracle’s commitment to rapidly innovating its CX tools,...
In his keynote at Modern Customer Experience 2018, Shashi Seth, SVP, Oracle Marketing Cloud, outlined Oracle’s commitment to rapidly innovating its CX tools, products, support structure, and interactions. The goal? To allow Oracle CX customers to spend less time focusing on how technologies are changing and spend more time actually using the technology to drive unforgettable experiences. Part of this strategy relies on Oracle CX’s extensive ecosystem of partners, harnessing...
In his keynote at Modern Customer Experience 2018, Shashi Seth, SVP, Oracle Marketing Cloud, outlined Oracle’s commitment to rapidly innovating its CX tools, products, support structure,...
As consumer expectations continue to outpace customer experiences, CX professionals are faced with the reality of trying to keep up. And while the challenges...
As consumer expectations continue to outpace customer experiences, CX professionals are faced with the reality of trying to keep up. And while the challenges faced by marketing, commerce, customer service, and sales practitioners differ, Oracle is focused on removing the barriers that prevent organizations from creating legendary customer experiences. The latest innovations, announced today at Modern Customer Experience 2018, will help CX practitioners on their journey to...
As consumer expectations continue to outpace customer experiences, CX professionals are faced with the reality of trying to keep up. And while the challenges faced by marketing, commerce,...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: Learn about @jaybaer journey to #tech entrepreneurship, and...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: Learn about @jaybaer journey to #tech entrepreneurship, and why he's excited for #Oracle #ModernCX: http://ora.cl/Ky7Zw via @MarTechSeries Click to Tweet Check out @MarTechSeries interview with #CX evangelist @DesCahill to discover why he's looking forward to #ModernCX: http://ora.cl/NH0Sa Click to Tweet Next week at #ModernCX @iSocialFanz will be taking over the @Oracle...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: Learn about @jaybaer journey to #tech entrepreneurship, and why he's excited for #Oracle #ModernCX:...
It’s hard to believe that nearly 25 years have passed since Weezer’s MTV smash staple “Buddy Holly” came out, so here’s the Happy Days-inspired video that may...
It’s hard to believe that nearly 25 years have passed since Weezer’s MTV smash staple “Buddy Holly” came out, so here’s the Happy Days-inspired video that may help you flash back to the days when grunge and nerd culture became cool. And while we all can reminisce about bands from the 90s, Weezer is still cranking out solid albums that keep the hooks coming and the cool emo vibe strong. Front man, vocalist and lead guitar Rivers Cuomo still burns with the creative muse as...
It’s hard to believe that nearly 25 years have passed since Weezer’s MTV smash staple “Buddy Holly” came out, so here’s the Happy Days-inspired video that may help you flash back to the days when...
As many marketers and etailers know, we have moved beyond the traditional purchase funnel. Evidence of this includes the impact of customer advocacy and...
As many marketers and etailers know, we have moved beyond the traditional purchase funnel. Evidence of this includes the impact of customer advocacy and social proof on conversion rates as well as the likelihood of future purchases and customer lifetime value. Duel provides visual customer testimonials and social proof for commerce sites. The Duel Visual Testimonial platform enables ecommerce brands and retailers to create an emotional, trusted connection with their...
As many marketers and etailers know, we have moved beyond the traditional purchase funnel. Evidence of this includes the impact of customer advocacy and social proof on conversion rates as well as...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: You still have time! Get $600 off the onsite price of...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: You still have time! Get $600 off the onsite price of #ModernCX with code “NoFooling” now through April 8th. Register today: http://ora.cl/Z7AX0 Click to Tweet #Oracle is featured as a leader in #web support category http://ora.cl/xR07O #CRM via @destinationCRM Click to Tweet #Oracle built a product offering that can help better understand customers through robust data...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: You still have time! Get $600 off the onsite price of #ModernCX with code “NoFooling” now through...
Roberto Negro, EMEA CX Solution Lead for Data Management and GDPR, Oracle When many people think of data-driven businesses, the temptation may be to think of...
Roberto Negro, EMEA CX Solution Lead for Data Management and GDPR, Oracle When many people think of data-driven businesses, the temptation may be to think of major consumer-facing websites, online retailers or social media companies. But the reality is, organizations of all sizes, across all sectors are getting closer to their data in order to; improve and personalize the customer experience, help their employees work better, as well as transform whole industries and create...
Roberto Negro, EMEA CX Solution Lead for Data Management and GDPR, Oracle When many people think of data-driven businesses, the temptation may be to think of major consumer-facing websites, online...
Molly Ambrogi Yanson, Sr. Product Manager, Oracle Doing hero work but missing the cape? Become a CX Hero. You may be disguised as a professional, but we know...
Molly Ambrogi Yanson, Sr. Product Manager, Oracle Doing hero work but missing the cape? Become a CX Hero. You may be disguised as a professional, but we know the truth--your work is legendary. Whether you're part of service, marketing, sales, commerce, operations or IT, you work hard day and night to improve customer experiences and exceed their skyrocketing expectations. We want to give you the recognition that you deserve. Become a CX Hero at Modern Customer Experience...
Molly Ambrogi Yanson, Sr. Product Manager, Oracle Doing hero work but missing the cape? Become a CX Hero. You may be disguised as a professional, but we know the truth--your work is legendary. Whether...
