When customers deal with your company, they want simple, consistent, and relevant experiences. Most successful companies would say that they try to create a...
When customers deal with your company, they want simple, consistent, and relevant experiences. Most successful companies would say that they try to create a good customer experience and have already invested in the systems, people, and training to develop it. So what’s missing? Why is it becoming more difficult to meet customer expectations? What strategies will help your company differentiate itself in the view of your customers?Join Oracle for an educational live event:...
When customers deal with your company, they want simple, consistent, and relevant experiences. Most successful companies would say that they try to create a good customer experience and have already...
A guest post by Anthony Lye, SVP, CRM, Oracle The Experience Revolution is here, and we are going to explore and celebrate our new customer experience (CX)...
A guest post by Anthony Lye, SVP, CRM, Oracle The Experience Revolution is here, and we are going to explore and celebrate our new customer experience (CX) ventures and strategy in an extraordinary way. In true Oracle fashion, we are hosting an exceptional event, bringing together customer experience advocates, visionaries and practitioners to discover and define Oracle’s Customer Experience vision. At The Experience Revolution, Oracle President Mark Hurd will detail the...
A guest post by Anthony Lye, SVP, CRM, Oracle The Experience Revolution is here, and we are going to explore and celebrate our new customer experience (CX) ventures and strategy in an extraordinary...
Customer service is set to change dramatically over the next five years – and now is the time to ensure you have the tools to help you succeed. On Wednesday,...
Customer service is set to change dramatically over the next five years – and now is the time to ensure you have the tools to help you succeed. On Wednesday, June 13, join Oracle and Forrester Research to discover what the future holds and learn how you can:Empower your agents Delight your customers Shape your customer service future Our speakers are Kate Leggett, Senior Analyst, Forrester Research, and John Perez, Customer Experience Strategist, Oracle RightNow. Kate is a...
Customer service is set to change dramatically over the next five years – and now is the time to ensure you have the tools to help you succeed. On Wednesday, June 13, join Oracle and...
Oracle is proud to be a Platinum sponsor of the ICMI's Annual Call Center Exposition taking place May 8-9, 2012 in Seattle, WA – "The Global Gathering for the...
Oracle is proud to be a Platinum sponsor of the ICMI's Annual Call Center Exposition taking place May 8-9, 2012 in Seattle, WA – "The Global Gathering for the Contact Center Community." Visit Oracle in booth #505 to learn more about Oracle RightNow Web Experience, Oracle RightNow Contact Center Experience, Oracle RightNow Social Experience and Oracle Social Network, Oracle Knowledge Management, Siebel Field Service, Siebel Warranty Management, and Desktop Virtualization.Also,...
Oracle is proud to be a Platinum sponsor of the ICMI's Annual Call Center Exposition taking place May 8-9, 2012 in Seattle, WA – "The Global Gathering for the Contact Center Community." Visit Oracle...
Eliminate the guesswork in your sales organisation by joining Customer Concepts TV, 24 April, 11am CET / 10am BST. Strategies will be examined to help you make...
Eliminate the guesswork in your sales organisation by joining Customer Concepts TV, 24 April, 11am CET / 10am BST. Strategies will be examined to help you make the most out of your CRM implementation. Watch this video for more information:http://bit.ly/HzejFT
Eliminate the guesswork in your sales organisation by joining Customer Concepts TV, 24 April, 11am CET / 10am BST. Strategies will be examined to help you make the most out of your CRM...
Selling is the lifeblood of every business. In the past, companies would increase headcount to boost sales. In today’s business environment, companies need to...
Selling is the lifeblood of every business. In the past, companies would increase headcount to boost sales. In today’s business environment, companies need to re-evaluate the way in which they sell. Sales and marketing organisations must optimize performance, increase team productivity and focus on the best opportunities.Oracle Fusion CRM has been specifically designed with tools to help sales and marketing teams improve efficiency and drive revenue. Territory modeling and...
Selling is the lifeblood of every business. In the past, companies would increase headcount to boost sales. In today’s business environment, companies need to re-evaluate the way in which they sell....
The Collaborate conference takes place next week, April 22-26, in Las Vegas at the Mandalay Bay Convention Center. You'll see some great speakers, such as...
The Collaborate conference takes place next week, April 22-26, in Las Vegas at the Mandalay Bay Convention Center. You'll see some great speakers, such as Oracle's CIO, Mark Sunday, speaking on IT at Oracle: The Art of IT Transformation to Enable Business Growth. Another great speaker is Captain Mark Kelly, Commander of the Space Shuttle Endeavor.But that's not all. We will have great CRM/CX sessions and product demos. Our sessions will present overviews and roadmaps about...
The Collaborate conference takes place next week, April 22-26, in Las Vegas at the Mandalay Bay Convention Center. You'll see some great speakers, such as Oracle's CIO, Mark Sunday, speaking on IT at...
Going Direct to Consumer is top of mind with executives in the Consumer Goods (CG) industry today. Join our live webcast on Thursday, April 12 to learn what...
Going Direct to Consumer is top of mind with executives in the Consumer Goods (CG) industry today. Join our live webcast on Thursday, April 12 to learn what CG companies worldwide are thinking as they deploy their direct-to-consumer strategies in an effort to better engage with today’s empowered consumer. Hear Jon Copestake, Chief Consumer Goods Analyst of the Economist Intelligence Unit and Oracle to discuss the findings and industry trends. Some key findings include:...
Going Direct to Consumer is top of mind with executives in the Consumer Goods (CG) industry today. Join our live webcast on Thursday, April 12 to learn what CG companies worldwide are thinking as...
Today's telecommunications consumers expect a more personalized customer experience. This requires communications service providers (CSPs) to act more like...
Today's telecommunications consumers expect a more personalized customer experience. This requires communications service providers (CSPs) to act more like retailers than traditional telcos. Listen to the replay of this webcast with industry leading analyst, Analysis Mason, and Oracle. You will learn how you can convert online visitors to buyers and more.
Today's telecommunications consumers expect a more personalized customer experience. This requires communications service providers (CSPs) to act more like retailers than traditional telcos. Listen...
