Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.
Today’s customers are adopting digital technologies to create their own custom experiences faster than most brands can keep up. In this regard, it is...
Today’s customers are adopting digital technologies to create their own custom experiences faster than most brands can keep up. In this regard, it is consumers, not brands, who are the real innovators in what Oracle calls the “Experience Economy.” With plenty of choices, fickle customers can switch companies when they don’t get what they need and especially when they have a bad experience. Research consistently shows that customers are willing to pay more for better...
Today’s customers are adopting digital technologies to create their own custom experiences faster than most brands can keep up. In this regard, it is consumers, not brands, who are the...
Modern Customer Experience is the conference for CX legends who are boldly exploring new frontiers, navigating the choppy waters of change, discovering insights...
Modern Customer Experience is the conference for CX legends who are boldly exploring new frontiers, navigating the choppy waters of change, discovering insights in your data and introducing new standards of excellence. This year, we have an A-list of presenters ranging from industry influencers and analysts to Oracle leaders and experts and over 100 Oracle CX customers who will share their stories, successes and advice at every level of the conference. But ultimately, this...
Modern Customer Experience is the conference for CX legends who are boldly exploring new frontiers, navigating the choppy waters of change, discovering insights in your data and introducing new...
