There are a lot of great reasons for Oracle Commerce customers to attend OpenWorld at the end of October including in-depth product updates, many customer...
There are a lot of great reasons for Oracle Commerce customers to attend OpenWorld at the end of October including in-depth product updates, many customer success stories, hands-on labs, and networking events. Attendees will walk away with a better understanding of how Oracle’s commerce solutions can help them stay competitive in today’s rapidly changing commerce market. What’s New and Different? Meet Oracle Commerce Cloud – The Newest Addition to Oracle’s CX...
There are a lot of great reasons for Oracle Commerce customers to attend OpenWorld at the end of October including in-depth product updates, many customer success stories, hands-on labs,...
Increasingly, companies struggle to complete complex service requests, onboard customers, and comply with shifting regulations and internal policies. At the...
Increasingly, companies struggle to complete complex service requests, onboard customers, and comply with shifting regulations and internal policies. At the same time, there is an enormous opportunity for companies to drive down costs by empowering customers to self serve. Please join the Oracle Policy Automation Team – Timothy Doherty and Harriet Franklin – to learn how to empower your customers AND employees. And hear from Hanno Hesse about how Oracle Gold Partner Monad...
Increasingly, companies struggle to complete complex service requests, onboard customers, and comply with shifting regulations and internal policies. At the same time, there is an enormous opportunity...
LinkedIn was named a Gold winner in the Customer Service Excellence category for the 2015 Gartner & 1to1 Media Customer Experience Excellence Awards. For over a...
LinkedIn was named a Gold winner in the Customer Service Excellence category for the 2015 Gartner & 1to1 Media Customer Experience Excellence Awards. For over a decade, Gartner and 1to1 Media have used this joint awards program to honor select, customer-centric organizations that have achieved outstanding business performance by implementing enterprise-wide, service-focused strategies. LinkedIn will be presented with this innovation in service excellence award at the Gartner...
LinkedIn was named a Gold winner in the Customer Service Excellence category for the 2015 Gartner & 1to1 Media Customer Experience Excellence Awards. For over a decade, Gartner and 1to1 Media...
Do you have a story to tell about your Customer Experiences (CX) in Marketing, Sales, Service, or Commerce? Implementations, solving business problems,...
Do you have a story to tell about your Customer Experiences (CX) in Marketing, Sales, Service, or Commerce? Implementations, solving business problems, increasing customer satisfaction...? We are sure you have valuable information and best practices to share, and our customers want to hear from you!CX Central @ OpenWorld, taking place at Oracle OpenWorld 2015 in beautiful San Francisco, California from October 25 – October 29, 2015, is designed to provide a single place for...
Do you have a story to tell about your Customer Experiences (CX) in Marketing, Sales, Service, or Commerce? Implementations, solving business problems, increasing customer satisfaction...? We are...
It's that time of year again, when hundreds of field service professionals venture to Palm Springs to share their experiences and expertise with peers at Field...
It's that time of year again, when hundreds of field service professionals venture to Palm Springs to share their experiences and expertise with peers at Field Service USA. Demand for field service management software is at an all-time high, as organizations across industries and geographies recognize the impact that modern field service management tools have in helping them achieve key objectives – from delivering a better customer experience, to boosting operational...
It's that time of year again, when hundreds of field service professionals venture to Palm Springs to share their experiences and expertise with peers at Field Service USA. Demand for field service...
The Modern Customer Experience Conferences kicked off Tuesday evening, March 31st, at the Venetian Las Vegas. Excellent keynotes by Mark Hurd, Oracle CEO, and...
The Modern Customer Experience Conferences kicked off Tuesday evening, March 31st, at the Venetian Las Vegas. Excellent keynotes by Mark Hurd, Oracle CEO, and Daniel Pink, bestselling author, host, and co-executive producer of "Crowd Control" on the National Geographic Channel, framed the challenges and opportunities around customer experience, launching two days of inspiring speaker sessions and interactive workshops. Hurd’s keynote clearly conveyed the transformational...
The Modern Customer Experience Conferences kicked off Tuesday evening, March 31st, at the Venetian Las Vegas. Excellent keynotes by Mark Hurd, Oracle CEO, and Daniel Pink, bestselling author, host,...
Recently, Scott Creighton, Vice President, Product Management, Oracle Sales Cloud and Technology Advice's Clark Buckner discussed the upcoming Modern Sales...
Recently, Scott Creighton, Vice President, Product Management, Oracle Sales Cloud and Technology Advice's Clark Buckner discussed the upcoming Modern Sales Experience Conference and how Oracle is looking to transform the modern sales experience. Here are a few highlights from the conversation: TA: From your years of experience at Oracle in the selling industry, is there a story that has impacted you as it relates to sales and technology? Scott: As we moved over to the B2B...
Recently, Scott Creighton, Vice President, Product Management, Oracle Sales Cloud and Technology Advice's Clark Buckner discussed the upcoming Modern Sales Experience Conference and how Oracle...
Forbes Insights conducted a survey of 400+ customer service executives and found that 70% of high technology and manufacturing companies say they use knowledge...
Forbes Insights conducted a survey of 400+ customer service executives and found that 70% of high technology and manufacturing companies say they use knowledge management to provide relevant, accurate answers across any channel to both customers and agents. This percentage places both industries among the lead group. Rockwell Automation is a perfect example of a high technology AND manufacturing company that is leading the way. Please join us for an industry-focused webcast...
Forbes Insights conducted a survey of 400+ customer service executives and found that 70% of high technology and manufacturing companies say they use knowledge management to provide relevant, accurate...
With fast moving technologies in mobile and social, everchanging, blending and new interaction channels and rapidly change customerexpectations, it’s more...
With fast moving technologies in mobile and social, everchanging, blending and new interaction channels and rapidly change customerexpectations, it’s more difficult than ever to deliver great customerservice. It’s cliché to say that “service is the new marketing” but anyinteraction with a service organization through any channel creates animpression of your company. Great service often leads to customersrecommending you to their peers. To win new customers and retain your...
With fast moving technologies in mobile and social, everchanging, blending and new interaction channels and rapidly change customerexpectations, it’s more difficult than ever to deliver great...
