Chris Haussler, Senior Principal Product Manager, Oracle The heart of this year’s Modern Customer Experience had to be our superhero customers. Over 4,400 CX...
Chris Haussler, Senior Principal Product Manager, Oracle The heart of this year’s Modern Customer Experience had to be our superhero customers. Over 4,400 CX professionals joined us in Chicago for three days of non-stop activity, listened to over 300 speakers, and attended demonstrations and practical workshops. Modern CX also featured what was likely the world’s greatest concentration of CPQ enthusiasts of all time. We kicked the conference off with CPQ Customer Advisory...
Chris Haussler, Senior Principal Product Manager, Oracle The heart of this year’s Modern Customer Experience had to be our superhero customers. Over 4,400 CX professionals joined us in Chicago...
Tasnia Khan, Product Strategist, Oracle CX Thousands of customer experience professionals congregated in Chicago earlier this month for the Modern Customer...
Tasnia Khan, Product Strategist, Oracle CX Thousands of customer experience professionals congregated in Chicago earlier this month for the Modern Customer Experience 2018 event. If you missed it, don’t worry – we have you covered. Oracle Loyalty debuted as Oracle’s hot new CX product, and it’s generating a lot of buzz. Loyalty is BIG. One of the most difficult challenges brands face is acquiring and retaining loyal customers because consumers are no longer brand loyal. They...
Tasnia Khan, Product Strategist, Oracle CX Thousands of customer experience professionals congregated in Chicago earlier this month for the Modern Customer Experience 2018 event. If you missed...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: . @Oraclemktgcloud takes one of the top spots in...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: . @Oraclemktgcloud takes one of the top spots in #ForresterWave “Cross-Channel Campaign Management”! http://ora.cl/GU6rS #OMC Click to Tweet How #marketing technology can help you deliver seamless #CX that exceed your customer’s expectations? Join #webinar, May 03 with @TimBurge & learn: http://ora.cl/cR1i8 Click to Tweet What makes @OpenMethods technology so powerful and...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: . @Oraclemktgcloud takes one of the top spots in #ForresterWave “Cross-Channel Campaign Management”!...
Beth Renstrom, Product Manager, Customer Advocacy During the Modern Customer Experience 2018 event in Chicago, Oracle hosted an exclusive gala to recognize the...
Beth Renstrom, Product Manager, Customer Advocacy During the Modern Customer Experience 2018 event in Chicago, Oracle hosted an exclusive gala to recognize the service, sales, and CPQ leaders who are striving to meet their customers’ rising expectations. In a Blues Brothers-themed awards ceremony, Oracle raised a glass of champagne to those raising the bar with innovative and creative strategies. Congratulations to our customer experience heroes! Modern Service Transformation...
Beth Renstrom, Product Manager, Customer Advocacy During the Modern Customer Experience 2018 event in Chicago, Oracle hosted an exclusive gala to recognize the service, sales, and CPQ leaders who are...
Modern Customer Experience connects attendees with industry and product experts to give them the information and tools they need to take their businesses to the...
Modern Customer Experience connects attendees with industry and product experts to give them the information and tools they need to take their businesses to the next level. If you didn’t have an opportunity to join us in Chicago earlier this month, this blog post is for you. I’ve combined the key takeaways for commerce professionals looking to drive legendary customer experiences. Commerce Transformation Accelerates in the Cloud The conference kicked off with the Commerce...
Modern Customer Experience connects attendees with industry and product experts to give them the information and tools they need to take their businesses to the next level. If you didn’t have...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: Missed #FieldServiceUSA? No worries, learn ways to empower...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: Missed #FieldServiceUSA? No worries, learn ways to empower #fieldservice agents & exceed #custexpectations from our free #ebook http://ora.cl/Ia5gL Click to Tweet .@OracleLoyalty Cloud delivers highly personalized experiences to improve #custloyalty, advocacy, and value: http://ow.ly/ISnf30jsmFU @katrina_gosek Click to Tweet #CX can be a powerful #marketing tool, helping to...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: Missed #FieldServiceUSA? No worries, learn ways to empower #fieldservice agents & exceed...
Mark de Groot, Marketing Director, EMEA CX, Marketing Apps & CRM, Oracle GDPR is just around the corner, but it’s not too late to take control of your data and...
Mark de Groot, Marketing Director, EMEA CX, Marketing Apps & CRM, Oracle GDPR is just around the corner, but it’s not too late to take control of your data and prepare your organization. Here are five simple steps that can help you get on the path to continuous compliance. Step 1: Don’t panic! With the deadline for GDPR closing in, it might be tempting to implement as many data protection measures as quickly as possible. While this sense of urgency is warranted, a measured...
Mark de Groot, Marketing Director, EMEA CX, Marketing Apps & CRM, Oracle GDPR is just around the corner, but it’s not too late to take control of your data and prepare your organization. Here are five...
Rachel Anderson, CX Content Strategist, Oracle The greatest minds in the field service industry will gather April 17-20 in Palm Springs to discuss how to build...
Rachel Anderson, CX Content Strategist, Oracle The greatest minds in the field service industry will gather April 17-20 in Palm Springs to discuss how to build world-class service and support operations. Field Service USA is the premier event of the year for advancing all areas of service, so there’s sure to be discussions about the latest challenges facing service leaders, as well as the opportunities presented with cutting-edge technologies. Service is the new battleground...
Rachel Anderson, CX Content Strategist, Oracle The greatest minds in the field service industry will gather April 17-20 in Palm Springs to discuss how to build world-class service and...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: #OracleCX Cloud Suite empowers #marketing, #commerce, #sales...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: #OracleCX Cloud Suite empowers #marketing, #commerce, #sales & #custservice to quickly and easily tap into the latest innovations http://ora.cl/Oh06Q Click to Tweet #Oracle honors the best of the best #CX heroes delivered by #marketing, #commerce, #sales and #customerservice heroes http://ora.cl/ia7T1 Click to Tweet Couldn't make it to #ModernCX? Watch #keynotes here:...
Enjoy our weekly round-up of top news stories across the CX landscape. Oracle CX Social Content: #OracleCX Cloud Suite empowers #marketing, #commerce, #sales & #custservice to quickly and easily tap...
