Jeff Wartgow, Senior Director, Product Management, Oracle Calling all Customer Service professionals! Oracle is once again bringing our tribe together for...
Jeff Wartgow, Senior Director, Product Management, Oracle Calling all Customer Service professionals! Oracle is once again bringing our tribe together for Modern Customer Experience, April 10th -12th at McCormick place in Chicago! Join us and your fellow service peers for the best customer experience event ever. Whether you’re a first-time attendee looking to focus on the basics, or a customer service VP on the path to digital transformation, Modern Customer Experience 2018...
Jeff Wartgow, Senior Director, Product Management, Oracle Calling all Customer Service professionals! Oracle is once again bringing our tribe together for Modern Customer Experience, April 10th...
From April 10-12th, thousands of sales professionals will descend upon Chicago for Modern Customer Experience 2018. This is a once-a-year opportunity to sharpen...
From April 10-12th, thousands of sales professionals will descend upon Chicago for Modern Customer Experience 2018. This is a once-a-year opportunity to sharpen your craft with advice from top brands, leading industry analysts, knowledgeable Oracle experts, and cutting edge technologists. Don’t settle for ordinary. Learn how to deliver superior experiences that your customers will rave about and your competitors will envy. Here are three reasons to attend 1. Get Inspired....
From April 10-12th, thousands of sales professionals will descend upon Chicago for Modern Customer Experience 2018. This is a once-a-year opportunity to sharpen your craft with advice from top brands,...
This April, join thousands of executives, business leaders, and technologists in Chicago for Modern Customer Experience 2018. Network with your peers–Commerce...
This April, join thousands of executives, business leaders, and technologists in Chicago for Modern Customer Experience 2018. Network with your peers–Commerce professionals eager to learn from top brands, industry analysts, Oracle product experts, and cutting-edge luminaries. With over 30 sessions dedicated to Oracle Commerce Cloud and Oracle Commerce (ATG Endeca) solution areas, attendees will learn the best practices and actionable tips to profitably expand and scale...
This April, join thousands of executives, business leaders, and technologists in Chicago for Modern Customer Experience 2018. Network with your peers–Commerce professionals eager to learn from top...
Enjoy our weekly round-up of top news stories across the CX landscape. Top CX Social Content: Brands love #OracleCX Suite because they can scale better #CX...
Enjoy our weekly round-up of top news stories across the CX landscape. Top CX Social Content: Brands love #OracleCX Suite because they can scale better #CX w/less work to deliver consistent, connected, #AI-driven, personalized experiences across the customer lifecycle http://ora.cl/U4PC5 #OracleEmp - Click to Tweet Welcome to @OracleCX Cloud's #ISV Program! Interested? Just watch the video for details: http://ora.cl/yX6Bo #OracleEmp - Click to Tweet Check out #Oracle expert...
Enjoy our weekly round-up of top news stories across the CX landscape. Top CX Social Content: Brands love #OracleCX Suite because they can scale better #CX w/less work to deliver consistent,...
What is the General Data Protection Regulation (GDPR)? The European Union (EU) introduced its data protection standard 20 years ago through the Data Protection...
What is the General Data Protection Regulation (GDPR)? The European Union (EU) introduced its data protection standard 20 years ago through the Data Protection Directive 95/46/EC. Because the EU required each member state to implement a Directive into national law, Europe ended up with a patchwork of different privacy laws. Additionally, increasing security breaches, rapid technical developments, and globalization over the last 20 years have brought new challenges for the...
What is the General Data Protection Regulation (GDPR)? The European Union (EU) introduced its data protection standard 20 years ago through the Data Protection Directive 95/46/EC. Because the...
By Dylan Conley, Senior Manager, Software Development, Oracle The Oracle CPQ Adapter for Salesforce Lightning enables industry-leading CPQ in a seamless native...
By Dylan Conley, Senior Manager, Software Development, Oracle The Oracle CPQ Adapter for Salesforce Lightning enables industry-leading CPQ in a seamless native Lighting experience As consumers, your expectations continue to grow. This includes the way you shop and get things done. You also bring these expectations to work. The applications you use at work must keep pace. For the last seventeen years, Oracle CPQ (Configure, Price and Quote) has continually improved its...
By Dylan Conley, Senior Manager, Software Development, Oracle The Oracle CPQ Adapter for Salesforce Lightning enables industry-leading CPQ in a seamless native Lighting experience As consumers, your...
Oracle Customers Share CX Expertise at Open World 2017 Earlier this month, I attended Oracle Open World in San Francisco with a particular mission - to get...
Oracle Customers Share CX Expertise at Open World 2017 Earlier this month, I attended Oracle Open World in San Francisco with a particular mission - to get closer to the people who use technology to create great customer experiences (CX). Some companies’ focus on CX is a primary objective, while for others, they struggle with the internal change management necessary to align around a common CX vision. I attended several customer presentations and two focus groups with my...
Oracle Customers Share CX Expertise at Open World 2017 Earlier this month, I attended Oracle Open World in San Francisco with a particular mission - to get closer to the people who use technology to...
Modern Customer Experience 2018 is heading to Chicago, April 10-12, 2018. Get updates and early bird discounts delivered to your inbox by filling out this form....
Modern Customer Experience 2018 is heading to Chicago, April 10-12, 2018. Get updates and early bird discounts delivered to your inbox by filling out this form. In the meantime, take a look at last year’s event highlights below. Last April, 700 customer service professionals across all industries attended the Oracle Modern Service Experience (MSE) in Las Vegas. From visionary keynotes and inspiring talks by Joseph Gordon-Levitt and Jeanne Bliss to in-depth, one-on-one advice...
Modern Customer Experience 2018 is heading to Chicago, April 10-12, 2018. Get updates and early bird discounts delivered to your inbox by filling out this form. In the meantime, take a look at...
Business leaders realize that customer experience (CX) is the defining strategic imperative to delight customers, compete and win in the modern digital age as...
Business leaders realize that customer experience (CX) is the defining strategic imperative to delight customers, compete and win in the modern digital age as control of the buyer-seller relationship has shifted in favor of the buyer. But critical decisions must be made. Which technology should we buy? Who should we partner with? How will we integrate solutions, connect customer data, and maximize limited budget? How will we select a vendor when there are more than five...
Business leaders realize that customer experience (CX) is the defining strategic imperative to delight customers, compete and win in the modern digital age as control of the buyer-seller relationship...
