There are only a few more days until the 2017 Modern Customer Experience and attendees may benefit from learning some insider tips on how to make the most out...
There are only a few more days until the 2017 Modern Customer Experience and attendees may benefit from learning some insider tips on how to make the most out of the 3-day, jam packed event. So I interviewed a veteran Presenter and Program Manager, Michael Richter, Director of Product Management at Oracle, to get the scoop on how to navigate #MCE17. Krystal: What is an insider tip on how to navigate the conference? Michael: Prepare in advance. Don’t wait until you get to the...
There are only a few more days until the 2017 Modern Customer Experience and attendees may benefit from learning some insider tips on how to make the most out of the 3-day, jam packed event. So I...
by Claire Swarthout, Customer Engagement Specialist at Oracle The countdown is on for the Modern Customer Experience event to begin – hosted this year in...
by Claire Swarthout, Customer Engagement Specialist at Oracle The countdown is on for the Modern Customer Experience event to begin – hosted this year in none other than the Silver City itself, Las Vegas. In just a little over a week, the Oracle Applications User Experience (OAUX) is headed to this four-in-one event, where Sales, Commerce, Service, and Marketing will come together to learn best practices, hear from industry experts, and much more. In accordance with...
by Claire Swarthout, Customer Engagement Specialist at Oracle The countdown is on for the Modern Customer Experience event to begin – hosted this year in none other than the Silver City itself, Las...
We’re proud to announce that Jason “Retailgeek” Goldberg will join us as keynote speaker for the Modern Commerce track of Modern CX. Jason leads the Commerce &...
We’re proud to announce that Jason “Retailgeek” Goldberg will join us as keynote speaker for the Modern Commerce track of Modern CX. Jason leads the Commerce & Content Practice at SapientRazorfish. Jason is a fourth-generation retailer, who launched his first ecommerce site for Blockbuster Entertainment in 1996. In the subsequent 20 years, he has served as a principal customer experience architect for top retailers including Best Buy, REI, and T-Mobile. Under his Twitter feed...
We’re proud to announce that Jason “Retailgeek” Goldberg will join us as keynote speaker for the Modern Commerce track of Modern CX. Jason leads the Commerce & Content Practice at SapientRazorfish....
Announcing the finalists for the prestigious 2017 Oracle Service Cloud awards! Three finalists were selected for each award from a large group of...
Announcing the finalists for the prestigious 2017 Oracle Service Cloud awards! Three finalists were selected for each award from a large group of highly-qualified, nominated customers. It was a difficult job for the selection committees to choose from so many fabulous Service Cloud stories. Winners will be announced at the Oracle Service Cloud invitation-only Awards Gala, sponsored in part by our great partner, OpenMethods, and held Wednesday evening at the Modern Service...
Announcing the finalists for the prestigious 2017 Oracle Service Cloud awards! Three finalists were selected for each award from a large group of highly-qualified, nominated customers. It was a...
Mastering the customer experience is a non-negotiable in today’s competitive landscape as organizations are increasingly challenged with delighting customers at...
Mastering the customer experience is a non-negotiable in today’s competitive landscape as organizations are increasingly challenged with delighting customers at every touchpoint. Achieving this seamless experience is no accident – it’s the result of well-coordinated, agile environment wherein the organization, its structure, teams, and technology work in tandem. We’ve designed a series of sessions for Modern Commerce Experience 2017 that are focused on helping you master the...
Mastering the customer experience is a non-negotiable in today’s competitive landscape as organizations are increasingly challenged with delighting customers at every touchpoint. Achieving...
The mark of a good sales professional is one that can consistently meet his or her targets. But a great sales professional, in addition to generating revenue,...
The mark of a good sales professional is one that can consistently meet his or her targets. But a great sales professional, in addition to generating revenue, understands how the modern sales org plays into the entire customer experience and how they can contribute to the organization’s digital strategy. Great sales professionals understand the impact of digital transformation on their organization, operations, customer experience, and of course sales. They seek out...
The mark of a good sales professional is one that can consistently meet his or her targets. But a great sales professional, in addition to generating revenue, understands how the modern sales org...
We all know that customer satisfaction has a strong influence on retaining customers and driving loyalty online. Studies have suggested correlations between...
We all know that customer satisfaction has a strong influence on retaining customers and driving loyalty online. Studies have suggested correlations between brands with higher customer satisfaction ratings achieving higher trends in stock market performance. Other research has estimated that every customer you keep represents at least 3 that you don’t have to attract and that the cost of acquiring a new customer is higher then keeping an existing one. Digital commerce...
We all know that customer satisfaction has a strong influence on retaining customers and driving loyalty online. Studies have suggested correlations between brands with higher customer satisfaction...
Mark your calendar and register to attend Oracle’s third annual Modern Customer Experience event in Las Vegas, Nevada April 25 – 27. This year’s Modern...
Mark your calendar and register to attend Oracle’s third annual Modern Customer Experience event in Las Vegas, Nevada April 25 – 27. This year’s Modern Customer Experience event will feature tailored sessions for sales professionals and executives looking to innovate and transform their organizations. Come join us to learn how to deliver a stellar customer experience to improve your competitive edge and profitability with a complete sales ecosystem. Inspire: Join thought...
Mark your calendar and register to attend Oracle’s third annual Modern Customer Experience event in Las Vegas, Nevada April 25 – 27. This year’s Modern Customer Experience event will feature tailored...
We're happy to announce super early bird registration is now open for Modern Customer Experience 2017 from April 25-27 in sunny Las Vegas, Nevada. Experience...
We're happy to announce super early bird registration is now open for Modern Customer Experience 2017 from April 25-27 in sunny Las Vegas, Nevada. Experience modern commerce technology and best practices as you continue to build and foster preferred shopping experiences across all customer touch points in 2017 including marketing, service and sales. Register by January 22, 2017 to receive: The super early bird rate of $999 (a $900 savings off the standard conference price)....
We're happy to announce super early bird registration is now open for Modern Customer Experience 2017 from April 25-27 in sunny Las Vegas, Nevada. Experience modern commerce technology and...
