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CX News & Events

CX News & Events

Great Customer Journeys Begin with the Right Tools - and Other News

Enjoy our weekly round-up of top news stories across the CX landscape.   Oracle CX Social Content: . @ESET ‏ swiftly grows pipeline with data segmentation...

CX News & Events

AI for Customer Service at the Peril of Personal Relations - and Other News

Enjoy our weekly round-up of top news stories across the CX landscape.   Oracle CX Social Content: #Oracle is named a leader in the June 2018 @Gartner_Inc...

CX News & Events

Early Bird Discount Ends June 14: Upcoming Oracle Commerce User Group Conference

After a successful inaugural year in 2017, Pipeline Pros, the official user group for Oracle Commerce—run by customers for customers—is back this year with its...

CX News & Events

How AI Might Create More, Not Less, Work Opportunity - and Other News

Enjoy our weekly round-up of top news stories across the CX landscape.   Oracle CX Social Content: Time to transform your #lifestyle & be #innovative! @jwartgow...

CX News & Events

How to Provide a Seamless Service Experience - and Other News

Enjoy our weekly round-up of top news stories across the CX landscape.   Oracle CX Social Content: #IoT with @OracleServCloud will help your business perform...

CX News & Events

How AI Is Helping Improve Employee Experiences - and Other News

Enjoy our weekly round-up of top news stories across the CX landscape.   Oracle CX Social Content: Hear how @LinkedIn innovated w/ @OracleServCloud to monitor...

Customer Experience Technology

Introducing Oracle CX Audience

Gabrielle Tao, VP Product Management, Oracle Marketers want to connect data and intelligence in order to provide great experiences for their customers. But,...

CX News & Events

Modern Customer Experience 2018 was Legendary

During his keynote at Modern Customer Experience 2018, Des Cahill, Head CX Evangelist, stated that CX should stand for Continuous Experimentation. He encouraged...

CX News & Events

The Future of Customer Experience - and Other News

Enjoy our weekly round-up of top news stories across the CX landscape.   Oracle CX Social Content: Bring a touch of genius to your audiences with #AI, A/B...