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CX News & Events

CX News & Events

Tips from Customer Experience Experts and Other CX News You Can Use

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: Oracle Named a Leader Again in Gartner's 2018...

Customer Experience Technology

Oracle Named a Leader Again in Gartner’s 2018 Magic Quadrant for Sales Force Automation

By Fortune Alexander, Sr. Director, CX Product Strategy, Oracle  Gartner has just named Oracle a Leader once again in its newly published 2018 Magic Quadrant...

CX News & Events

Three Reasons CX Initiatives Are Failing and Other CX News You Can Use

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: Yamaha Revs Up Digital Strategy In Race For...

CX News & Events

Innovative B2B Marketing Strategies and Other CX News You Can Use

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: Mack Trucks Proves B2B Doesn’t Have To Be...

CX News & Events

Mobile Phone Consumers Demand a Better CX and Other CX News You Can Use

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: Oracle Responsys Introduces SMS Public...

CX News & Events

Influencers Make a Big Impact on Digital Marketing and Other CX News You Can Use

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape.   Oracle CX in the News: Forward-Thinking B2B Marketers Partner with...

CX News & Events

Brands Look Ahead to Holiday Sales and Other CX News You Can Use

Enjoy our weekly roundup of top news stories across the Customer Experience (CX) landscape. Oracle CX in the News: Worldwide Customer Service Takes Cultural...

CX News & Events

Mobile Is Taking Over the Customer Journey - and Other News

Enjoy our weekly round-up of top news stories across the CX landscape.   Oracle CX Social Content: .@YamahaMotorUSA is using emerging technologies like #AR and...

Customer Service

Your Customer Engagement Center Needs More Than Just Traditional CRM

Once upon a time, assisted service ruled the world. Customers with questions called the contact center where customer service representatives relied on CRM...

Oracle

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