Attention CRM administrators and developers: don't miss the opportunity to meet the Oracle Support Team at Oracle OpenWorld 2011.
The team has a number of opportunities planned including a session focused on Siebel.
Best Practices for Maintaining and Upgrading Siebel CRM (session ID 14906) on Monday, Oct. 3rd at 5pm includes topics such as health checks, configuration management tools, maintenance advisors, and the My Oracle Support Community.
The Oracle Support Stars Bar is back again this year. Located on Level 2 of Moscone West (note: the CRM Lounge will also be on Level 2 of Moscone West this year!), the Stars Bar gives you the opportunity to meet the stars of Oracle Support in person. The stars can help with application issues or support tools.
Finally, if you really want to get acquainted with the support team, they are having a My Oracle Support Community Meet Up on Monday evening. You can enjoy appetizers, a brewery tour or beer tasting during your discussions about object managers, dynamic layouts or whatever! Stop by the Stars Bar for more information and your entry pass.